Reviews (165)

Overall rating
3.9
Counts per rating level
  • 43% of ratings are 5 stars
  • 26% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 10% of ratings are 1 stars
June 9, 2024

The buy button has two main shortcomings. The first is that there is no way to add the cart on the side of the page to a whole website. It only shows up on pages where there is another buy button. So if you had a Wordpress site, the cart button will not follow the user as they navigate.
The second issue is a bigger one. If your customer is in the cart and clicks the logo to go back to the full shopify page, the cart contents don't follow. So a person might put a few items in the cart on a Wordpress site, click the link to the storefront, then have nothing in the cart. They might shop more, not realizing it, and purchase just the additional items.
It does work really well, though for products. The cart link on the side of the page is nice, it is well designed, and it is connects with other products on the same site really well.

Velaction Store
United States
Over 2 years using the app
Shopify replied June 17, 2024

Thank you for taking the time to share your feedback. We will absolutely log that for future consideration. -Olivia, Shopify Support

May 12, 2024

I want to add a list of 4 products to my blog post. However, with this app I either can add 1 product or a collection of products which is very odd.
Also, it's not aligned well within my blog post and stick to the left of the page. Please advise

Harmony Gallery
United Kingdom
39 minutes using the app
Shopify replied May 14, 2024

Hi there. Thank you for your feedback. At this time, you can add a Buy Button for a single product or collection. You can learn more about this here: https://shopify.link/eLMM. You can also learn more about adding a Buy Button via HTML code here: https://shopify.link/2zqw. -Mac, Shopify Support

February 29, 2024

It's a fantastic idea and works well on mobile, but on desktop with Chrome browser, there is a glitch on first-page load.

The product collections window is truncated. Any resizing of the browser makes the collection window fully appear. All subsequent views are fine, but press f5 to reload the page and the problem reoccurs.

Looking on the Shopify forum shows that this or a very similar issue has been occurring for a few years and I wonder if they just can't fix it.

Natural Elements
United Kingdom
Almost 5 years using the app
Shopify replied March 7, 2024

Thank you for taking the time to write your review and share your feedback with us on the Buy Button channel. I am sorry to hear that you've experienced this issue and your feedback will be communicated to our development team. Please also feel free to contact our support team about this to see if there's any troubleshooting we can do on our end: https://shopify.link/vRnL. -Victor, Shopify Support

Edited January 21, 2021

We are using this app for retailers websites. The app is OKAY!! You can make this app work so much better by Being able to name the button!! This way you can If you have more then one site with the button on it where the sale came from!!!! Please contact me I need this on the app. Thank you
Scott Hunter
Custom Chameleon Inc

Custom Chameleon
Canada
About 1 year using the app
Shopify replied January 21, 2021

Hey, there! I can certainly see how that would be helpful - I'll be sure to submit that as a feature request for you. In the meantime, you can likely track your Buy Button sales more specifically by using an analytics tool such as Google Analytics. Hope that helps! - Brie, Shopify Support

November 2, 2021

I use the buy button as the payment platform for my own website. Its alright, but it can be a lot better if it had the following:
- Apple Pay isn't an option as a payment method with a buy button and thats a big set back as Apple Pay is a very popular in demand
- if you have variants for a product, all the variant images show under the product information. The variant images should be separate from your product image. You should only see the variant images when you select the variant in the drop down
- the shopping cart will only appear on your own website if you select a buy button. The shopping cart should be its own separate feature to be able to integrate with your own personal website. If customers are browsing your site they cant go back to view there cart seamlessly unless they select a buy button and that isn't great .
- the buy button / Shopify lite plan should include having the email subscription feature as well as the my account /login/register feature. Since the buy button creates its own cart the my account feature will connect with the cart. If you have your own website and you try to have your own my account feature its not going to register with the buy button cart and thats a big downfall.
- The buy button needs to be able to work with websites for online buying . A more user friendly manual for using a buy button for a personal website not just a blog. -

NudeBabe Cosmetics
United States
2 months using the app
Shopify replied November 2, 2021

Hey, there. Thank you for taking the time and writing this review. We understand that being able to support Apple Pay, having separated variant images, and email subscriptions with the buy buttons can be beneficial for our merchants, like yourself, and we'd be happy to share this feedback with our development team. Cheers! -Elias, Shopify Support

June 8, 2021

The buy button channel is super useful for us. If would be exceptionally useful though if the team just documented what properties could be passed into the checkout flow. For example, I noticed by accident if I add &email=x to the checkout link that successfully passes into the checkout flow. That's wonderful! Please document it!

Heirloom
United States
About 1 month using the app
Shopify replied July 4, 2021

Hey, there. Thank you for taking the time and writing this review! I'm glad to hear that you're finding the Buy Button channel useful. I can also see how having a documentation of what properties could be passed into the checkout flow can be helpful for our merchants, like yourself, and I'd be happy to share your suggestion with our developers for future considerations. Cheers! -Elias, Shopify Support

December 14, 2018

I like the functionality of the app, that I can add product buy buttons directly to another product page as recommended similar products. There are other apps that offer the same functionality and charge a lot for this service.

I do wish that there was some kind of analytics offered for the buy buttons. I know the buttons are there but I have no idea if they are being clicked or how frequently.

Camilla Christine
United States
Over 3 years using the app
November 26, 2020

Hi there, I am not sure what exactly this is useful for on my website. I intalled the app but there is not explanation what it is useful for.
Do I need it if I already sell my products?

Izaskun Zabala
Spain
About 2 years using the app
Shopify replied November 27, 2020

Hi, there! In brief, the Buy Button is a shortcut for buying one of your products, typically placed on an external website. They make purchasing products easier for your customers that are coming from other sites, and they can also be used to create quick checkout links that you can then share with customers through an email campaign, direct message, or social media post. You can read more about it here: https://bit.ly/3fEvRmo. Feel free to reach out to support any time with more questions about it. - Brie, Shopify Support

November 24, 2020

For the most part, buy button works OK when you already have your own web site. Three things really need improvement, though.
1 - A buyer can see if an item is in stock before adding to the cart (that's good), but the actual quantity on hand is hidden. The buyer does not know if they ordered more than what's available until checkout.
2 - Once in checkout, a buyer cannot edit the cart contents, and cannot easily return to the website to continue shopping. If they wanted six red party hats but only three are available, they have to abandon their cart and start over. If the same thing happens again with orange party hats, they're likely to look for another store.
3 - When you pause your store (temporarily close), if someone clicks an add-to-cart button they get an error message thrown at them, "Oops, something went wrong. Contact the store owner." or words to that effect. It would be much better to let the owner create a "paused store message" that would be displayed rather than a misleading error message. Thanks for asking,

Azatrax
United States
5 months using the app
Shopify replied November 27, 2020

Thanks so much for this feedback! I can definitely see how these changes could be beneficial, and I'll be sure to pass those requests on to the relevant team. Cheers. - Brie, Shopify Support

November 21, 2020

This is okay to use, but it's not stylish enough. I would rate this app 3-star. Because of small issue that I paste the code into the HTML editor on shopify blog, the button isn't centerd on the page.

TSURUTO
Japan
Over 1 year using the app
Shopify replied November 24, 2020

Hello! Thanks for taking the time to provide your feedback for us here. I'd like to find out more about the issue you're having centring the button and hear any other feedback you may have, so that I can pass this on to our developers for you. I'll send you an email shortly for more details. Warm regards. - Oliver, Shopify Support