Reviews (401)
Refine
-
By rating
That is really a great option for us to enable our own store with help of shopify. It would be an excellent if we could have more options altogether. For example:
1. More customization 2. Image size in percentage (sometimes it shows so big on page)
3. Once payment is done, back to button to reach to store is missing
4. Rating / feedback option is missing
5. There should be 2 buttons, one for view product and another for add to cart (or once we click on product image, product description page should open)
I'm delighted to hear that you've enjoyed using the Buy Button app, and thank you for getting in touch with your suggestions here. I can certainly see why more customization and additional features being made available for the Buy Button would be helpful, and I'll be sure to pass all of your suggestions along to our development team for them to consider. Thanks again for reaching out. -Victor, Shopify Support
veryyyyy lengthy process for customers + No variants displayed.
Buy button process is lengthy for customers. Customer sale decreased due to this. Shopify should fix this first before giving it to customers.
Thank you for sharing this feedback on the Buy Button channel. I'm sorry to hear that the process is lengthy for your customers, and I understand how this has created issues for your store. In terms of the problems you were having with variants though, variants can be added to buy buttons by following these steps: http://bit.ly/2LXt1KI.
I'd like to pass your feedback along to our teams, so I'm going to follow up with you via email to log your feedback on our end. Please keep an eye out for my email and feel free to respond directly to me once you receive it so that we can discuss your experience in more detail. Thanks! - Rae, Shopify Support
We started using the Buy Button because we already had a site designed when we switched over to Shopify and didn't have the experience to code Shopify pages to look the way we already had our product pages looking. Unfortunately after months of using this set up we realized Google Analytics wasn't tracking conversions. We had to rearrange things and have people buy on the Shopify store product pages for Google to track the sale. So while they were nice, we don't actually use the Buy Buttons any more. And we got very good at Shopify customization.
Hello Safe Ride 4 Kids, thank you for sharing this feedback! This is a currently a limitation of the buy button, and you are correct, Google Analytics will unfortunately not track these kind of conversions from the buy button. I am glad to hear that this experience has lead to you developing an expertise in customisation, it's a good silver lining. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants. So I will be emailing you as well to ask you if you have anymore feedback to log and if so, I'll be a point of contact for you there. Thank you!
Niall, Shopify Support
Simple to use with my existing website! Adds unity through out all my websites and social media. I was looking for something like this for an age but it seems as if it's only Shopify which offer this fantastic service.
This is pretty much obsolete now that we can't embed the whole store. Please bring it back!!
I like the flexibility the buy button offers me as a small digital shop. I had a bad experience with getting digital downloads to work for me and had to contact support because orders were not getting fulfilled and the email link to the product led to an error. I was told it's because I don't have an online store so I had to change a few settings and the digital downloads email templates with the support rep. I appreciated her help a lot but I think this could be improved so that the integration between Shopify and the Digital Downloads app is smoother and would not require a support call.
Hey, there. Thank you for taking the time and sharing this experience with us. We understand how important this is to you and we'd be happy to pass your feedback to our development team. Cheers! -Elias, Shopify Support
The app is good and easy to use, I recommend it
How to make it align centered into my blog post page? Very hard to find a way to solve the problem. Can somebody help me, thank you so much!
Hey, there. Thank you for reaching out. We recommend reaching out to the third-party hosting for your website to see if this is something that can help you with, as the Buy Buttons are embedded to your hosted website.
That being said, our Support team can also try assisting you with this through live chat, email, or callback. To contact our Support team, please visit the Shopify Help Center https://bit.ly/2Vt7Et5 and log into your account. Cheers! -Elias, Shopify Support
If you have multiple product variants, it lumps them all into a single dropdown, which makes choosing the correct combination very frustrating for the user. Why can't it just provide the same interface as on a regular product page?
Too hard to correlate analytics. No ability to redirect to a custom thank you page. You need to learn the API to be really effective. This is just a stopgap solution. A real solution would be a direct Wordpress/WooCommerce integration.
Thank you for sharing this feedback!
We're sorry to hear that the Buy Button is causing you these frustrations! The Buy Button directs customers to the cart page or checkout associated with your Shopify store, and connects to the analytics of that account. You can also connect your Google Analytics to your Shopify account, and there's more information on that here: https://help.shopify.com/en/manual/reports-and-analytics/google-analytics
That said, I'd like to look into these issues further. It's important to us that our apps function properly and meet the needs of our merchants. I’ve followed up with you via email so we can review these issues together and log your feedback for our development team. I look forward to hearing back from you soon! - Lauren, Shopify Support