Reviews (401)

Overall rating
3.6
Counts per rating level
  • 38% of ratings are 5 stars
  • 21% of ratings are 4 stars
  • 16% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 16% of ratings are 1 stars
August 18, 2016

C'mon shopify, how about you help us sell more for you and make this button customizable. Do your customers need to beg for BASIC features?

Petopia Llc
United States
4 months using the app
May 9, 2020

none of my buy buttons are working since so many days whats the problem and very upset with ur services,not likein at all i need i need to swith my website

MOTIVATORS SQUAD
India
4 months using the app
Shopify replied May 13, 2020

Thank you for leaving this review. I'm sorry to hear about the troubles you encountered. I'd really like to hear more about your experience, and learn what aspect of the buy buttons aren't working, so I'm going to send you an email shortly. If you still need assistance with your buy buttons, please make sure to reply directly back to my email and I'll be glad to help further. Talk soon! - Rae, Shopify Support

January 26, 2021

We have a multi language site that includes 2 variant options on the buy button, however we are not able to change the variant names or at least do so in the button code manually to have multiple languages. Although I am now exploring apps for this, it would be better to include some sort of native support for this. Also the load times for the button are pretty slow and the pages that include them have suffered performance wise as a result.

支払い | 新宿日本語学校 - SNG
Japan
4 months using the app
Shopify replied February 1, 2021

Thank you for writing your review and for providing us with this valuable feedback for the Buy Button. I can see why it would be important for your business to have better functionality when it comes to offering products and variants in different languages via the Buy Button, and of course why it'd be beneficial if the pages that contain the buttons loaded faster. I will be sure to submit your feedback to our app development team for their consideration. -Victor, Shopify Support

July 2, 2019

So far so good. I put the buy button on my website to make it easy for people to purchase as soon as they hit the home page, without having to go any further (because I only have one product right now). Worked like a charm.

SquidCup
United States
20 days using the app
Edited August 25, 2020

We wanted to use it on our pages and blogs, but the button led the user to a new cart instead of the store's cart. Not useful. It's nothing to be "fixed" as in the developer's reply, it's the limitations of the whole app itself.

Satin Crystals
United States
8 months using the app
Shopify replied July 24, 2019

Thank you sharing this feedback on the Buy Button app. I'm sorry to hear about the troubles you're having with the cart pages, and I'd really like to look into your specific experience further. I've sent you an email so that we can discuss this in more detail. I look forward to hearing back from you! - Rae, Shopify Support

October 3, 2019

Really need custom themes and apps to come across to Buy button. these are the major part on how my customers choose a product and advise me of their information required on that Product. will probably close my account as not suitable for my needs

The Marketing Shop
Australia
8 months using the app
Shopify replied October 10, 2019

Thank you for sharing this feedback! Having apps and themes work with the Buy Button can be a bit complicated, as the Buy Button is intended to be installed on a third party website. This means that the functionality of the site is handled entirely outside of Shopify.

That being said, we’re always working to improve the way our apps work, so I’ve followed up with you via email to log your feedback for our development team. -Lizzy, Shopify Support

November 11, 2020

I'm so confused. I can't get payouts to work. I chatted with a rep but no resolution. I am afraid to continue with this project because I am not sure if identity theft is happening or what. How can my banking information be wrong? No bueno. Not sure how to proceed or if I should.

Tina's Deals 2020
United States
4 months using the app
Shopify replied November 15, 2020

Hey, there. Thanks for taking the time to write a review here. It sounds like your issue is related to Shopify Payments and not the Buy Button itself. Our general support team should be able to give you a hand with that, however I'll follow up with you via email to see if you need any more assistance. Speak soon! - Brie, Shopify Support

Edited December 18, 2018

I ONLY use the Buy Button on my site so maybe 3 stars is a little harsh but I'm really disappointed buyers can't leave reviews with the Buy Button and am hoping this will change soon!

Body Unburdened
United States
2 months using the app
December 16, 2020

I used this app to add a ecommerce to my clients Webflow site. We originally were using Webflow ecommerce but were limited on payment options (stripe only). With my client having CBD products, Stripe and Paypal were not an option so I did some research and thankfully Spotify allowed Authorize.net to process payments. Syncing products from Shopify into Webflow did have some ups and downs but I want to share some of the issues that could use some refining that would have been beneficial: 1) Ability to mass-export Product ID numbers without using a 3rd-party app.
2) Having different cart themes and more customization without needing to work in liquid code. Ex: Removing the cart icon on checkout took sometime to figure out. (Cart links to "Online Store" cart but we don't have that with only a buy button)
3) Ability to have a cart page as well as a checkout page, all without having to buy the online store. If I could have a url that I could have linked to the Webflow cart icon that would've been very helpful. 4) Ability to have different cart designs/locations. This goes with #3 but to have the option to show the hovering cart Shopify icon, or have a url to paste that goes to a cart page would be a useful option. That's all I got! Thanks for the great product. - Ryan

MC Salon Spa & Studio
United States
18 days using the app
August 7, 2020

It needs work. Needs to be more user friendly and provide better User Interaction/User Experience. People find it hard to trust buying through this buy button, all my customers are using Paypal instead.

Steer Custom T-Shirt Design
United States
7 months using the app
Shopify replied August 20, 2020

Thank you for writing your review and for providing your suggestions on how the Buy Button app could be improved. I will be sure to submit your feedback to our team who build and develop the app. Merchant feedback plays a large part in determining what changes we make to the platform, so your comments here are much appreciated. -Oliver, Shopify Support