Reviews (412)
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I use the buy button to sell within my Blog articles. He's great at it. It would be much better if the "Basic" template could be aligned inside the article, but it only aligns on the left side of the blog ... And the "enhanced" template looks great, but does not look aesthetically good with a measurement table for clothing.
I have Shopify Lite and enjoy the ease of use when integrating the buttons onto my square space site however the pop-up item details still have poor image quality and container size restraints which makes viable configurations limiting. The best option is to use a button configured to "full view" as it allows for better product viewing. Although this is a worthwhile option when trying to integrate products into a 3rd party site it still has its limitations and doesn't integrate with most Shopify Apps. For $9/mo it's a case of you get what you pay for and offers plenty of room for improvement.
Thank you for sharing this feedback, and outlining your experience with the Buy Button app. I'd like to learn more about the issues with image quality and container size restraints that you mentioned, so I'm going to follow up with you via email. That way, we can also discuss any other limitations you've noticed, and ensure your feedback is shared with our teams directly. I look forward to speaking with you soon! - Rae, Shopify Support
I need some assistance. I'm getting this error message "Preview error. Please refresh" after selecting the product and when I click next to get the embed code it takes me to a white screen. When I hit the back button I have to start over again. Can someone email me please.
Hi there! Thank you for sharing your review. In order to rule out a potential local issue, kindly try accessing the page through a different browser, network, and device. If you are still having issues, I'd encourage you to connect with our Live Support so we can take a closer look into the connection error: https://shopify.link/YWD7 -Mac, Shopify Support
Integrating the button to my website was simple. However the product images were so degraded, I was really disappointed. Despite trying different sizes, dimensions and resolutions (all saved for web), the images still look terrible. The option to have an enhanced button template was also missing, so even though I had multiple images and a product description, I wasn't able to choose the enhanced template feature to show those. There should be clarification that a Shopify "Free Trial" does not entitle you to truly run a store. I received error messages when first attempting to run transactions with no clear solution provided. This was only rectified when I paid for an account, which I didn't realize was necessary when signing up. I understand having to pay for the service, but the error message was not clear that that was the issue.
Hi, there. Thank you for taking the time to write a review, I'll be sure to pass along that feedback to the relevant teams. Your product images certainly shouldn't be degraded when using the button - I'd like to help you troubleshoot that further, so I'll send you an email shortly and we can take a look together. Talk soon! - Brie, Shopify Support
I love the idea of Shopify but the fees are too high! ;o( I'd love to be your customer, b/c I think it is an excellent app.
I guess it mostly does what it is supposed to do.
But it's so close to being great.
I hope it has analytics, a unique identifier in each instance so we can analyze and manage the performance of each buy button, a more nuanced product variants selector, more formatting options....etc....etc....
Thanks for sharing this feedback. Our teams are always working hard to improve the functionality and features on our apps, so I appreciate you sharing these suggestions. I'd like to pass on your comments about the analytics, unique identifier, product variant selector, and formatting options to our teams. However, in the meantime, I did want to mention that we do currently offer the ability to add variants to buy buttons by following these steps: http://bit.ly/2LXt1KI. Additionally, we also have the option to create these button customizations: https://bit.ly/2LrWoVS.
I'll send you a follow up email to discuss this further and log your feedback on our end. Thanks again! - Rae, Shopify Support
This is a great alternative for the $29 plan. You can use it on a free website service like six or weebly! The only reason I gave it 3 stars is that it doesn't have as much customizable features using html and css.
A great simple app to sell products or collections from other sites. We use it on several sites. What we miss (or can;t find anywere) is sources or refferers in the order analytics. If that's possible it will receive 5 stars.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
For the most part, buy button works OK when you already have your own web site. Three things really need improvement, though.
1 - A buyer can see if an item is in stock before adding to the cart (that's good), but the actual quantity on hand is hidden. The buyer does not know if they ordered more than what's available until checkout.
2 - Once in checkout, a buyer cannot edit the cart contents, and cannot easily return to the website to continue shopping. If they wanted six red party hats but only three are available, they have to abandon their cart and start over. If the same thing happens again with orange party hats, they're likely to look for another store.
3 - When you pause your store (temporarily close), if someone clicks an add-to-cart button they get an error message thrown at them, "Oops, something went wrong. Contact the store owner." or words to that effect. It would be much better to let the owner create a "paused store message" that would be displayed rather than a misleading error message. Thanks for asking,
Thanks so much for this feedback! I can definitely see how these changes could be beneficial, and I'll be sure to pass those requests on to the relevant team. Cheers. - Brie, Shopify Support
I wish there were more options for customizing the product page. The button itself works well, but the layout of the product page, and how all text is squished together makes it look amateurish. Also, as far as I can tell, there's no way of modifying the product button once it has been created.
Thanks for taking the time to offer your feedback. It sounds like your concern lies with the theme's product page, rather than the Buy Button app: (https://bit.ly/351cdvP), which is used for embedding buttons onto external websites and blog posts. The Buy Button can be customized: (https://bit.ly/357is1r); however, these customizations are not supported.
If it is the theme you're referring to, I'd love to take a look at what sorts of customizations you're wanting to be made and we can discuss what your options are. I've gone ahead and sent you an email to gather more information and we can continue our conversation there. Looking forward to hearing back from you! - Ryder, Shopify Support