BUZZ: Influencer & Affiliate , 100 reviews
Refine
-
By rating
No free trial offer, no refund, complicated UXUI, expensive and not user friendly. Definitely not worth for pay wouldn't recommend it!
Hi there,
Thank you for your review. I am so sorry to hear that you are dissatisfied with Buzzbassador - on behalf of my team, I apologize that we couldn't make your experience better! I just sent you an email as I'd like to learn a little bit more about why you felt this way.
I see that you complained about the app having complicated UX/UI and not being user-friendly, so I looked back through our support emails and support chats and I didn't see any record of you reaching out to ask for help - was there something in particular that was confusing for you? Someone from our team would be happy to hop on a call with you and help walk you through whatever you were having trouble with. We pride ourselves on good customer support!
I also see that you were disappointed that we did not offer a free trial or a refund; However, I don't see where you reached out to request a refund. If you have any record of that conversation, we would be happy to look into it!
Please let us know how we can make this up to you! Our team prides itself on being very intentional with our customers and building supportive relationships with them. We would never hesitate to help if you had any questions-- we even hop on calls with our customers often to chat with them directly, and would be happy to do that with you as well.
Hope to hear back from you soon via email. Have a great day!
Buzzbassador is one of top notch Shopify apps here. I Use it to manage my store. And the support service is great, ready to help. Highly recommend it.
Highly recommend this app! Gone are the days full of headaches from the bottlenecks that are created by manually needing to manage your ambassadors. This app has been simple to use and the team at buzzbassador has been great with providing value!
Great customer service. I like how recommend me to use this app on how it will help me value my store.
This app was very helpful and useful. Create customer service and highly recommend it for people who are trying to get into dropshipping.
Great idea. Make sure you are 100% sure you want to download the app because you won't be able to test it out. I downloaded the app and deleted after 20 minutes after quickly figuring out it didn't have the ability to customize as much as I needed it to. I thought id let any future store owners know this before they go and take a risk! overall a great app with a great support staff.
This app is amazing and the customer support is amazing! I’m so excited to start my new store with it! I would definitely recommend using it!
Really great app! Has a ton of functionality like the ability to set up auto-payments to ambassadors via PayPal. There are also custom build landing pages which I found to be very useful. Love it, check it out!!!
Thank you for the kind words, Running With Wolves team! We are so glad you are loving the app so far and happy to be working with a fellow woman-led company :)
- Shelby (Co-Founder, Buzzbassador)
This app helped build and manage my Shopify and business effortlessly, I highly recommend if you are new or even experienced in eCommerce.
5-stars is an understatement. The support provided by the team (Shelby especially) is world class. I had a feature request while in my trial period and immediately they were checking with their dev team and providing me with a timeline. I can't recommend this app enough, and look forward to working with them more going forward! 5/5 stars in every category!