Reviews (666)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its engaging gamification features like the spinning wheel and slot machine, which effectively capture emails and boost sales. They appreciate the easy setup, customization options for promotions, and the app's mobile-friendly design that maintains website speed. The responsive support team is also frequently praised for their assistance.

October 11, 2021

I deleted this app but still go out my money. How can i stop this pay out? They steal my money every months!!!

CALD
South Korea
Over 2 years using the app
TK Digital replied October 12, 2021

Hi there,

We're really sorry for confusing you, but as I see you've uninstalled the app already, any app that using Shopify payments (incl. BuzzSubs of course) technically ...

May 30, 2020

Not even worth 1 star. Let me explain why it is not worth even 1 star. To be fair with the developer. I will start with positive thing first.

pro
1. it interacts with visitors and get their emails. And that was my only subject to install this app. I have tested with this app and other apps. and it seems it works a bit better than other apps.

2. unlike other apps, visitors who interact whit this ...

My Gaia Travel Buddy
United States
Over 1 year using the app
TK Digital replied May 31, 2020

Hey,

I'm the lead developer of BuzzSubs. The issue you are talking about has nothing to do with our app. For some reason naoxiangxiong.cn is redirecting to your domain. This ...

Edited March 9, 2019

Not sure if its free, I have left positive 5 star review but it keep asking me to select plan for $14.99

DISXENT
United States
7 months using the app
October 4, 2018

At first this is app is great. Customization is easy and set up takes no time.
But is has a HUGE flaw, which the dev doesnt care about.
Discount codes are generated when the app is installed and are multiple use. So theres no real way of controlling one user gets 25% and just shares the code.

Fumus-Vallis
Costa Rica
6 months using the app
May 26, 2019

I contacted the developer early this year and asked for TWO things which were never answered.

#1- There SHOULD be also a customer name on the wheel, because if you only get the customer email and you want to send them and email who to greet them? with their email address?

#2- The discounts, apply to ONLY ONE PRODUCT? or any quantity? Because i want to have a offers lets say 80% off. Does this ...

Dermomama
United States
3 months using the app
TK Digital replied June 17, 2019

Sorry, we never received your email.

#1 - We do not have this. We only collect emails
#2 - You can create your own discounts and apply the rules you want. It's all up to you. ...

Edited April 3, 2019

Not free! Horrible app for false advertising. I emailed customer support and all they said was sorry. At least update your product description.

Hair Luxury Shop
United States
3 months using the app
Edited December 21, 2018

Good and simple to set up. However, email integration part is not working. Connected with MailChimp and tested countless time with different emails. None of them are being sent to MailChimp. Saw other review saying the same bug. Excellent app but not functioning.

Ultra Car LED
Malaysia
About 1 month using the app
Edited March 23, 2019

Bad app, gives a 14 days trial and says you can keep it free forever by submitting a positive review but even after submitting it, the 14 days countdown goes down. Their support doesn't answer...

EDIT: support answered but the issue didn't get fixed...

ElectroniCommerce
Spain
7 days using the app
Edited January 29, 2019

After installing the app and trying to changed some of the settings i was unable to save any changes for example It comes with 100% off option which i would like to disable since i dont want to give a product away and it will not allow me to do so.

Hidden Gemoir
United States
5 days using the app
February 17, 2019

its free! that is great, but nothing to do with it if its not collecting the buyers sub mails.
i uninstall it as there is no benefit with this app.
srry

Shoe Upgrade
United States
About 22 hours using the app