BuzzSubs: Spin Wheel Popup

Name: BuzzSubs: Spin Wheel Popup
Brand: TK Digital
Rating: 4.5 (671 reviews)

$9.99/month. 7-day free trial. Additional charges may apply.

Rating (4.5)

Reviews

671

Developer

TK Digital

View demo store

Interactive Spin Wheel Pop ups / Gamified pop ups / game

Highlights

Built for your business

Use directly in Shopify admin

About this app

Launched

June 22, 2017

Languages

English

Gamified Spin to Win and Jackpot interactive popups to boost your sales.

Gamified Pop-Up games from BuzzSubs are perfect for collecting emails / subscribers, discount code marketing and adding FOMO with limited time offers. BuzzSubs allows to customize your spin wheel pop-ups to fit your store, change Spin to Win Popup language & colors, copy, set automatic scheduling for your interactive pop-ups & more.

Fully customizable mobile friendly Spin wheel pop up and Jackpot popup design
FOMO effect with limited time discount codes
Build your own custom spin wheel pop-ups or spin to win pop up game
Automatic integration with Shopify Email, Omnisend, MailChimp, Klaviyo.

Pricing

7-day free trial

Try For Free

$9.99/month

or $95.88/year and save 20%

or Lifetime - $149 one-time fee

Unlimited Pop-ups
Unlimited Email Contacts
Unlimited Campaigns
Unlimited Design Customisation
24/7 Premium Support

Try For Free

$9.99/month

or $95.88/year and save 20%

or Lifetime - $149 one-time fee

Unlimited Pop-ups
Unlimited Email Contacts
Unlimited Campaigns
Unlimited Design Customisation
24/7 Premium Support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

671 reviews

Overall rating

4.5

Counts per rating level

76% of ratings are 5 stars
509
18% of ratings are 4 stars
121
3% of ratings are 3 stars
17
1% of ratings are 2 stars
8
2% of ratings are 1 stars
16

February 19, 2022

Great concept but the app didn't work! had to uninstall it when I could not get it to change deals of totally free products, super inconvenient and a lot of wasted time.

287 Rebel

United States

Time spent using app: About 5 hours

TK Digital replied February 20, 2022

Hi there,

We're really sorry you experienced such issues with our app. Our support team already tried to reach you by email. We would be very happy to assist with the app configuration and make sure it is working properly in your store.

Best,
TK Digital team

October 11, 2021

I deleted this app but still go out my money. How can i stop this pay out? They steal my money every months!!!

CALD

South Korea

Time spent using app: Over 2 years

TK Digital replied October 12, 2021

Hi there,

We're really sorry for confusing you, but as I see you've uninstalled the app already, any app that using Shopify payments (incl. BuzzSubs of course) technically can't charge you after being removed from your Shopify store.

As I see latest charge related to our app was done on Sep 24. What could confuse you is that you see that charges in your ongoing Shopify invoice. That happens because Shopify adds app charges to your general invoice from Shopify, so once app charges you, that amount is added to your Shopify invoice, and actually charged once per month with Shopify invoice itself. You can get more details here: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps.

Once again, we've double checked and right now the app is removed from your store and your subscription is now cancelled, so you won't be charged anymore (i.e. no new charges will be added to your invoices).

We truly apologize for the confusion with billing cycles, but we were never trying to steal your money, and even more - we technically can't charge you after the app uninstallation.

Best,
BuzzSubs team

July 17, 2021

The idea is good for the app but it is not support and does not function well. We set up our entire wheel and tried getting it to work for an entire day but nothing worked. We tried reaching out to their dev but no one ever gets back to you. Not sure how this is even supported by Shopify as most apps have fantastic support. Save yourself a bunch of wasted hours and go with another provider. Trust me these guys are horrible and never respond.

Terra-Glide Fitness

United States

Time spent using app: 1 minute

TK Digital replied August 1, 2021

Duplicate of previous review!

Mark, we're really sorry that you had such a bad experience with our app. As I mentioned in the response to your another review, our support team tried to reach you several times, to both your personal email you provided, and your Shopify email. And our ticket system shows our emails as "read". But anyway, must be some technical issue with our ticket system, and our messages were somehow filtered unfortunately.

When I was finally able to reach you from my personal email (still within 24hrs from your initial request), you've already switched to another app, which is totally understandable, and I really hope it works well for you.

You also mentioned refund in your emails, so I'd like to mention that you were NEVER charged for our app as you were on the free trial and removed the app before the end of trial.

Lastly, I fully understanding your frustration with our late response, and I'm really sorry about that, but I believe installing the app on your other shop just for one minute, only to leave this second negative review is not completely fair.

Best,
TK Digital team

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