Reviews (47)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 13, 2023

We have been using Calcurates for about a month now and have been extremely pleased with the app for our shipping. We have had issues in the past with our shipping because we have multiple variations (primarily frozen and not, as well as odd package sizes). Nik at Calurates was patient and knowledgable in working out are configurations. We had been through at least four different shipping programs prior to this and were very happy to find someone who could work through the issues. This app is well worth exploring . You will be happy you looked into it!

A Place for Paws
United States
About 2 months using the app
Calcurates replied July 15, 2023

Many thanks for your positive and kind review! We were happy to solve your challenges related to packaging for real-time shipping rates accuracy.

September 12, 2023

Love this app for my table rates in EU!
The customer service is amazing and they help you set up the initial rates with their teams support. Definitely recommend!

Ultra PRO International
Belgium
About 1 month using the app
Calcurates replied September 16, 2023

We appreciate your positive review! :) Great to hear our app helped you with setting up accurate shipping rates.

January 10, 2024

Fantastic app. Meets all our needs, where tons of other apps failed previously. Customer care is second to none, even working over the holidays to accommodate us. They offer to set up the app for you or go over the settings to get you going. After several years looking for the perfect shipping app I'm confident we've found it!

The Uncommon Thread
United Kingdom
23 days using the app
Calcurates replied February 11, 2024

We appreciate your positive review! :) Setting up your Royal Mail rates was an exciting challenge for us. Thank you for choosing our app.

February 9, 2023

Replaced another very well known app to calculate shipping rates and qualify addresses for residential/ commercial in Shopify store. Calcurates app had simpler to modify programming and cheaper monthly rates. Highly recommend their offer to setup initial rates with their professional support. Would not have been able to do it on my own. As it was their program did not support Shopify's meta fields to get proper rates especially on products with variants. Our store was essentially down for a day, but Calcurates worked hard on their end with their programmers to fix their program. Their support cared about us and was responsive considering the deadline. I wish the problem would not have happened, but they worked hard to correct it and now everything works great.

Reclaimed Lumber Products
United States
23 days using the app
Calcurates replied February 14, 2023

Hello,
Wow, many thanks for such a detailed and honest 5-star feedback. Good to know shipping rates calculation with Calcurates app works great for you. The configuration was stressful for us too, but it has a happy ending and that's the main thing :)

January 10, 2024

We wish we would of found out about this app sooner! It's perfect for our complicated shipping scenarios and has much more customization than the app we were previously using. Setup was a breeze as it was mostly handled for us by the Calcurates team (thanks Nik!).

Almanac Planting Co
United States
14 days using the app
Calcurates replied February 11, 2024

Many thanks for the 5-star review! It's great to hear our app helps you solve complicated shipping scenarios :)

January 12, 2022

Calculates allows for very nice complex shipping options based on table rates, rules and order variables. We've used other app by Amasty before on Magento and were overall impressed with the level of configuration available. My main issues with this app is the rather poor Shopify integration. I can see the same platform is used for Magento. For Shopify, only ONE admin user (the installer) can access the rates and configure the app. App support recommended I give my admin password to other staff. Big no no and not what I'd expect from a professional charging app. Shopify user ID tokens are not used by this app when they really should be. I've never come across this before. Secondly, product attributes to create product segments are pretty useless. You get to segment products based on...Vendor. That's it. You can forget about product tags or even Product Type which is pretty fundamental in most Shopify apps. I'm sure Magento users are swimming in attributes to select. Thankfully SKUs are available but they're not ideal if you have a large catalogue of dynamic products to segment. I feel overall this is a very versatile Magento-targeted app with high aspirations for Shopify. It just seems to needs more love and consideration for Shopify merchants. We're going to use the app and I'll review my rating - maybe even update our tier - if features progress for Shopify, but I suspect these rather fundamental app quirks aren't a priority. Time will tell.

REGULATION
United Kingdom
4 days using the app
Calcurates replied January 12, 2022

Many thanks for such a detailed, precious and honest feedback! :)

We are happy to announce that Calcurates now supports Shopify metafields, tags, vendors and collections. It means that the most powerful Calcurates features are now available for Shopify store owners: Shipping Rules, Volumetric Weight, Smart Packaging and Custom Calculation. We've also improved authorization: now it uses store's email which allows all store's users to managing app. Hope you'll benefit much from these updates!

Thanks again for your inspiring feedback!

Edited April 1, 2024

App says it handles Volumetric Weights. Not an accurate statement. There's no actual connection to products for volumetric weights. And I didn't find that out till after I hit the "subscribe" button. Very dissapointed!

_______________________________________________
In response to the reply from the developer...
Using metafields is a poor workaround. Other shipping calculator apps in the Shopify app store have the ability to calculate dimensions baked into their app. Yours doesn’t provide that feature. You should have a way to setup dim weights – or not advertise that your app has a volumetric feature.

ExcellentSupply.com
United States
About 14 hours using the app
Calcurates replied March 31, 2024

Hello! Sorry to hear you haven't figured out how our Volumetric Weight feature works, which caused a bad experience with our app. The feature interacts with Shopify product metafields - in your account you should have synced your store with Calcurates and mapped dimensions with the corresponding metafields. Our app automatically calculates the cart's dim weight based on your product dimensions. Setting them with metafields and using other product CSV import/export apps makes the process quick and easy. This approach works great for all our merchants.

There is also the Smart Packaging feature in our app, which solves dimensional shipping in a different way — it virtually pre-packs the order into available packages in optimal way or based on your own packaging rules.

The subscription is not required for all that while you are on a free trial. We feel sorry it wasn't clear to you. We'd be happy to do a configuration for you for free, please reach us at support@calcurates.com.