Reviews (41)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 21, 2021

Recommended this app. I've installed 2 stores and apply cancellable order. This is Simple admin and fast support!

GOEN.J
South Korea
About 2 months using the app
June 9, 2022

Great App and super fast responses from the team! Definitely would recommend app for customer edits and cancellations.

REBDOLLS
United States
29 days using the app
October 26, 2021

I installed this app because I loved being able to offer an easy option for customers that need to cancel/edit their order. They can make their requests without tying me up on a phone call. After installation I ran into an issue that had nothing to do with the app. Axel offered to look at my cart to see if he could figure it out. He was absolutely amazing because he found my problem. This is customer service at a whole better level. Axel also made sure Cancellable was installed correctly for me and he was very quick too. Amazing support, staff and app.

Merry Manor
United States
22 days using the app
August 16, 2021

The developer has been super helpful in helping us get this running the way we wanted to for our particular store. The functionality is superb and helped us accomplish everything we needed. I highly recommend it!

Juniper
Canada
19 days using the app
January 27, 2022

It works perfectly and Axel helped us with custom functionality for this app. Quick and easy, really.

Artesta
United Kingdom
8 days using the app
March 29, 2022

This is the best App for order cancellation! I think everyone will be struggling with cut-off for cancellation and refund the payment when we allow customer to cancel order on their end. Axel, the developer of the App, provides a solution by this App! It's able to set limit time for cancellation and able to refund automatically through most of the payment gateway. In addition, if you need more features Axel will help you to customise your store. He really has a skill of development. It's definitely worth to try this App and contact to him if you need more help!

SAMURICE for 日本人学校中学部
Singapore
7 days using the app
March 6, 2023

This app has worked great for our store and Axel is stellar with customer support. Anytime I've emailed him I've had a helpful response within 24 hours.

Knafs
United States
4 days using the app
September 14, 2022

I am a huge fan! the app works well and their customer support is very fast and they are willing to walk the extra mile with you.

exelioo
Palestinian Territories
4 days using the app
February 2, 2021

This is a very well made app, with sound business logic. It has been simply a plug in and work out the box solution for us. We are getting approx. 10-20 less support tickets per day due to having this, customers now fix their own problems. There are not many similar apps, we tried all of them and this was our preferred choice.

Case Warehouse
United Kingdom
3 days using the app
Yagi Software replied February 3, 2021

Thanks for the compliment Case Warehouse! Really happy to hear that the app has helped save your store’s customer support time.

February 17, 2021

Axel was a breeze to work with. Highly responsive and worked to resolve my customized issue. Thank you!

Golden Mattress Dallas
United States
About 2 hours using the app