Wow, Candle Builders is a Game Changer! Such a great company to work with and produces amazing quality product! They have added new scents which smell wonderful! I am getting great feedback from all of my customers!
I liked their product, but they said they won't send replacement for items lost by shipping carrier. As far as I know it should be their duty to ensure the item gets delivered to the customer.
As a seller myself, I issue refund or ship replacement if shipping carrier loses my customer's order. It's some basic thing that should be provided.
I have used hundred's of POD suppliers and each one of them provide this service.
Love the vanilla scent, soy candle, and ability to customize our candles. Comfort spice is actually a cinnamon scent. Please create boxes for the candles with white labeling in early 2022!
Really easy to use and I LOVE that they're all natural when it comes to ingredients. My only issue is the candle mockups. Its not very clear on my site and I had to create a backdrop for them, it still looks unprofessional. More mockups for the candles that have clearer packaging would be ideal. Overall great app :)
Meow Home Cafe, Thank you for your review. We are so happy you are finding the app easy to use and that you LOVE our candles. We are working fast to get more mockups available and will be sure to reach out when they are live. Thank you again! - Lori Russo
This app is fantastic! I am just getting started with it but it was so easy to setup and start designing in. Much better than the competition. Customer service is very responsive, I had a few questions before downloading the app and they responded right away. Exactly what I've been looking for!
Wedding Dreams Delivered, Thank you for your review. We are so happy you are loving the app and finding it easy to use. We are always here to help. Please do not hesitate to reach out should you need anything at all. Thank you again, Lori Russo