Carts Guru

Carts Guru

Pricing
Free to install. Additional charges may apply.
Rating
4.6 (23)
Developer
Carts Guru

Boost sales with our automated multichannel marketing solution to enhance customer journeys.

Create tailored multichannel marketing workflows that automatically react to consumer behavior: -Engage with your customers by communicating effectively across multiple channels (email, SMS, funnels) -Reduce cart abandonment and reactivate prior customers Grow your contact database by capturing visitor opt-in via our configurable funnels and widgets -Build loyalty with your existing customer base and turn them into repeat customers Increase your conversions and sustainably boost your revenue.

Create tailored multichannel marketing workflows that automatically react to consumer behavior: -Engage with your customers by communicating effectively across multiple channels (email, SMS, funnels) -Reduce cart abandonment and reactivate prior customers Grow your contact database by capturing visitor opt-in via our configurable funnels and widgets -Build loyalty with your existing customer base and turn them into repeat customers Increase your conversions and sustainably boost your revenue. more
  • Native on-site and offline multichannel capabilities: email, SMS, and funnels
  • Automated messaging workflow that adapts to customer channel interaction
  • More than 60 segmentation criteria based on historical customer behavior
  • Pre-built template and marketing campaign builders with proven ROI
  • Automated discount management capabilities

Languages

English, French, and Spanish

Works with

  • Facebook Messenger
  • OneClickUpsell

Pricing

External charges may be billed by Carts Guru separately from your Shopify invoice. Learn more

Free

Free to install

After 10 days free trial: free up to 3000 messages. SMS billed separately by usage

All charges are billed in USD. See all pricing options

Reviews (23)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective cart abandonment strategies, noting significant increases in sales and revenue recovery. Its integration with email, SMS, and Facebook Messenger provides a user-friendly retargeting solution. Merchants appreciate the ease of campaign management and the detailed reporting metrics that enhance customer engagement. The customer support team is also praised for being responsive and helpful in multiple languages, ensuring a high return on investment.

February 9, 2020

a bit expensive in compare to similar sms apps out there. even tough expensive , sms works well.....

Woodstone
United States
Almost 2 years using the app
June 6, 2019

Great app for recovering abandoned carts. You can use email, SMS, and Facebook messenger. My only criticism was the cost of the old program ($49 pus 3.5% of sales), but with their new program that should go down significantly.

Waiākea Hawaiian Volcanic Water | Store
United States
Over 1 year using the app
April 19, 2021

User beware. This company has purposefully left us on an outdated plan and upgraded our plan on that old system without our permission. We have ended up paying above 50c per text message recently. Because they have been charging us per email and not per SMS. They refuse to refund the money thus far. There are better alternatives such as Klaviyo sms. Which you can properly segment and create more advanced audiences on. Their attribution model is also misleading. I am not 100% sure how they calculate it but you should really compare it to your google analytics source / medium. As their in built attribution was 6x higher than Analytics last click. Beware.

Paint Plot Australia
Australia
Over 1 year using the app
Carts Guru replied April 20, 2021

Hi Michael,
I’m sorry to hear about the negative experience you’ve had with our platform.
Indeed, your plan wasn't fitting your needs and as soon as you raised the matter, we promptly moved your account to a better fit as we have different plans available.
Carts Guru’s SMS technology is better than Klaviyo's and has the same segmentation possibilities. I’ll be more than happy to walk you through them. Our SMS rates are also lower than other Saas companies.
Regarding the attribution model, we use the last standard in the marketing automation sector: 30 days after the reception of an SMS/opening of an email.
As you are using different marketing automation platforms depending on the channel, it's perfectly normal that revenues don't match with your Google Analytics.
I hope we can make you change your mind about our platform soon! Please don’t hesitate to get in contact with us at contact@carts.guru, or chat with us in the app.

Support

App support provided by Carts Guru.

Developer

Carts Guru

1355 market st, suite 488, san francisco, CA, 94103, US

Launched

July 7, 2017

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