
Carts Guru
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Highlights
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Use directly in Shopify admin
About this app
Launched
July 7, 2017
Languages
English, French, and Spanish
Categories
SMS marketing , Campaign managementWorks with
Facebook Messenger, OneClickUpsellBoost sales with our automated multichannel marketing solution to enhance customer journeys.
Create tailored multichannel marketing workflows that automatically react to consumer behavior: -Engage with your customers by communicating effectively across multiple channels (email, SMS, funnels) -Reduce cart abandonment and reactivate prior customers Grow your contact database by capturing visitor opt-in via our configurable funnels and widgets -Build loyalty with your existing customer base and turn them into repeat customers Increase your conversions and sustainably boost your revenue.
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Native on-site and offline multichannel capabilities: email, SMS, and funnels
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Automated messaging workflow that adapts to customer channel interaction
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More than 60 segmentation criteria based on historical customer behavior
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Pre-built template and marketing campaign builders with proven ROI
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Automated discount management capabilities
Pricing
External charges may be billed by Carts Guru separately from your Shopify invoice. Learn more
Free to install
After 10 days free trial: free up to 3000 messages. SMS billed separately by usage
Free to install
After 10 days free trial: free up to 3000 messages. SMS billed separately by usage
All charges are billed in USD. See all pricing options
117 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its effective retargeting capabilities, which help recover abandoned carts and increase sales. It seamlessly integrates email, SMS, and Facebook Messenger marketing, and offers valuable reporting metrics. Merchants commend the responsive customer service, useful pre-made templates, and exit widget. The SMS marketing feature is particularly praised for its high return on investment. Merchants report immediate increases in return traffic and orders, and find the pricing reasonable for the provided features.
THIS APP DID NOT WORK FOR US. WE DO REGRET USING IT - WE DID FOR THE LONGEST TIME BUT WERE TOO BUSY TO START ALL OVER AGAIN WITH A MUCH BETTER CHOICE with OTHERs AND THEY'RE SO MANY..
We used this app for 3 or more years, now as we are shopping around, we can safely say: the app has TONS OF BUGS and tons of technical issues and very poor customer service, till the last day, we kept following up on emails about technical issues we had, too much headache, they tell you "clear your cache", "your computers are old" or "not strong enough" - what a joke. One whole campaign just disappeared. HOW IS THIS EVEN POSSIBLE?!! They just suggested removing emails, which they did, we don't know what they removed and we never got this resolved. We CANNOT PUT A PRICE TAG ON HOW MUCH MONEY WE LOST over the years, we had to rewrite 100+ email templates and so many campaigns TWICE! in 3 years. We were asked to pay 4 times more, just because we complained about so many non-stop technical defects we faced - they said, "so we can serve you better" we need to charge you 4 times more. For us, it was not worth paying more and were very happy to close our account. We now starting with a much better application, costs less, more established and better customer service. We would not use this app even if we're getting paid to use it. For us we believe, THE LONGER we stayed as a business the worse it got, as if we were digging our own graves. LOOK AROUND, DO YOUR homework and make a decision for today and for tomorrow.
Excellent! We were completely swamped during the Holiday season and wanted to upgrade our cart abandonment strategy but were a small company and did not have time to do all of the things we wanted. Carts guru met with us for 15 mins, listened to our strategy, and did all of the leg work themselves. We have tried a lot of cart abandonment tools on our Shopify website, for email - and especially text - this is a must have to increase revenue!
My team loves this app. They have drastically improved our sales and conversion rate. Most importantly, they have FANTASTIC customer service - they respond promptly and effectively. I would most definitely recommend Carts Guru!
About this app
Launched
July 7, 2017
Languages
English, French, and Spanish
Categories
SMS marketing , Campaign managementWorks with
Facebook Messenger, OneClickUpsellBuilt by Carts Guru
About Carts Guru
4.3 average rating
6 years building apps for the Shopify App Store
1355 market st, suite 488, san francisco, CA, 94103, US
Support
Send a messagesupport@carts.guru
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