Reviews (117)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its effective retargeting capabilities, which help recover abandoned carts and increase sales. It seamlessly integrates email, SMS, and Facebook Messenger marketing, and offers valuable reporting metrics. Merchants commend the responsive customer service, useful pre-made templates, and exit widget. The SMS marketing feature is particularly praised for its high return on investment. Merchants report immediate increases in return traffic and orders, and find the pricing reasonable for the provided features.
Refine
-
By rating
Excellent! We were completely swamped during the Holiday season and wanted to upgrade our cart abandonment strategy but were a small company and did not have time to do all of the things we wanted. Carts guru met with us for 15 mins, listened to our strategy, and did all of the leg work themselves. We have tried a lot of cart abandonment tools on our Shopify website, for email - and especially text - this is a must have to increase revenue!
My team loves this app. They have drastically improved our sales and conversion rate. Most importantly, they have FANTASTIC customer service - they respond promptly and effectively. I would most definitely recommend Carts Guru!
Easy to install, still waiting on conversion but pretty positive with this one ! this was a recommendation
Carts Guru has helped recover so many abandoned carts for all our clients. It's one of the apps that we always use from day 1, and I recommend it to everyone interested in selling on Shopify. Plus, Matt has been great at helping get everything setup and running well.
I used this app to Recover lost sales. I recommend it to anyone looking to capture more revenue. I am a new store and everything makes a difference thanks Carts Guru!
Faccio questa recensione molto volentieri in quanto ho avuto un ottima esperienza con Carts Guru sia a livello di assistenza in italiano con Beatrice che di risultati.
Grazie,
Ben.
Customer service for this app is great, i had questions and requests for customization, and they easily and quickly helped me.
It's a great app for abandoned carts which is hugely important when it comes to optimizing ones store. Its 100% needed.
Great app for recovering abandoned carts. You can use email, SMS, and Facebook messenger. My only criticism was the cost of the old program ($49 pus 3.5% of sales), but with their new program that should go down significantly.
I was looking for a free app that can text internationally and at first I had a hard time understanding how to create the campaigns and triggers but once I got the hang of it and got help from customer service, this app is actually very easy to use! I will definitely be using this for while to send abandoned cart SMS to visitors. Great customer service!
Hi Eden + Ash, thanks for your review and feedback! Glad to hear you're enjoying the app :)