Reviews (117)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective retargeting capabilities, which help recover abandoned carts and increase sales. It seamlessly integrates email, SMS, and Facebook Messenger marketing, and offers valuable reporting metrics. Merchants commend the responsive customer service, useful pre-made templates, and exit widget. The SMS marketing feature is particularly praised for its high return on investment. Merchants report immediate increases in return traffic and orders, and find the pricing reasonable for the provided features.

December 13, 2018

I wasn't sure about how I was getting priced and if I had optimal settings, so I hit up the chat, and Florent from Spain skyped me and helped me make sure all my settings were optimal for what I was trying to accomplish. Mainly, making sure I'm not being too intrusive to my customers while trying to capture upwards of 25% of lost sales.

TLM Research
United States
About 1 year using the app
July 30, 2018

Great company to work with, Matt really went above and beyond to help get things set up. Thank you for all your help, and looking forward to working more with them.

Gearocity
United States
About 1 year using the app
May 11, 2020

This App is the number 1, I recommend everyone who is in search for SMS marketing. Best app ever. Customer is support one of the best. They are available anytime to help you. I'm so grateful for this app.

Skye Sevens
United States
About 1 year using the app
June 19, 2020

Carts Guru is a must-have app for Shopify. Not only does it work great, but the customer service is beyond excellent!

Happy_Sailor
United States
12 months using the app
May 5, 2019

It has been working well for me so far. Would recommend to anyone looking to increase sales on the back end.

Vanguard Charging
United States
11 months using the app
May 5, 2020

Very good app with clear and easy to follow instructions. I suggest it for anyone looking to use SMS marketing.

Bellola
Canada
11 months using the app
August 27, 2020

Amazing app, very high ROI. SMS marketing is a big plus if you want to make the most out of your paid traffic.

eovovs
United Kingdom
10 months using the app
November 2, 2018

I used this app to help me recover abandoned shopping carts using email and sms. The customer service was incredible, Matt helped me set up everything from A to Z and help me setup a very aggressive and effective campaign. Refreshing, Thanks.

omg-wow-store
United States
10 months using the app
June 17, 2019

Best app for SMS retargeting, abandoned cart and campaigns. No issues at all with the app! Best app for retargeting!

Malumali
Romania
10 months using the app
June 6, 2019

Best app for SMS retargeting, aban cart and campaigns. No issues at all! Love the dashboard and reporting features too!

ShopJeanPhotography.com Lightroom Presets & Photoshop Actions Overlays & Courses by Jackie Jean
United States
10 months using the app