Reviews (117)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective retargeting capabilities, which help recover abandoned carts and increase sales. It seamlessly integrates email, SMS, and Facebook Messenger marketing, and offers valuable reporting metrics. Merchants commend the responsive customer service, useful pre-made templates, and exit widget. The SMS marketing feature is particularly praised for its high return on investment. Merchants report immediate increases in return traffic and orders, and find the pricing reasonable for the provided features.

March 28, 2020

Great app, very high ROI. Customer service is great and very responsive. Highly recommend this app!

Drunk America
United States
3 months using the app
August 31, 2019

Easy to use and works very good I have more sales than before I'm very happy with the service they provide

Abalor
United States
3 months using the app
July 16, 2019

Actually really love this app! It's very effective in decreasing abandoned cart rates and increasing overall success of your site!
Highly recommended for any store!

The Daily Come Up
United States
3 months using the app
May 24, 2020

this app is simply amazing, best retargeting app out there. 5 stars all the way will add revenue to your store immediately

Iconix Evolution
United States
2 months using the app
Edited June 25, 2020

initially gave me issues but i have to say the customer support is great, took the time to have a call to explain functions and everything. recommended

PixelNero
Czechia
2 months using the app
Carts Guru replied June 10, 2020

Hi Nicola,
Firstly, thank you for the feedback. I understand you experienced an issue during your free trial. Yes, our servers experienced heavy demand last week and we have since resolved this problem so that it will not occur again.
I’d like to invite you to resume your free trial by contacting your account manager through our in-app chat or through email. They’ll be happy to help you set up your first few campaigns to ensure you see a great ROI.
Thanks for giving us a try, and I genuinely hope you will take the time to give us another chance.
Best, Lou Lou

December 15, 2020

I use this app to launch my online store and i am super excited with the results. Thanks Sebastiano you made the process sooooo easy.

Honey Guru
Canada
About 2 months using the app
Carts Guru replied January 12, 2021

Thank you so much for taking the time to leave us a 5 star rating and all the best with your new online store!

March 16, 2019

Really amazing app with a lot of different options to recover abandoned carts. The best one so far. Also a fair pricing plan.

Xin Roller
Canada
About 2 months using the app
September 22, 2019

Works really great so far and easy to use! Easy to set up and customize as well. I recommend this app!

HolidayHangout
United States
About 1 month using the app
September 21, 2020

De momento super atentos, eficaz y no muy difícil de usar.
Hay un monton de opciones muy buenas para mejorar tu tienda.
Recomendada!

MCats
Spain
About 1 month using the app
July 10, 2019

This is a very full featured and comprehensive app for retargeting. Probably the last and only one you'll ever need. Has many features, and does most of the basic setup for you on its own. The dashboard is very comprehensive too and breaks down all the good work its doing for you and all the money its making you. Hard to argue with that. Navigation could be a little more intuitive, but that's mostly splitting hairs. This is a great and powerful app. Definitely one of my favorite workhorse apps. Highly recommended.

FurrysWorld
United States
About 1 month using the app