Reviews (117)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective retargeting capabilities, which help recover abandoned carts and increase sales. It seamlessly integrates email, SMS, and Facebook Messenger marketing, and offers valuable reporting metrics. Merchants commend the responsive customer service, useful pre-made templates, and exit widget. The SMS marketing feature is particularly praised for its high return on investment. Merchants report immediate increases in return traffic and orders, and find the pricing reasonable for the provided features.

May 5, 2020

My team loves this app. They have drastically improved our sales and conversion rate. Most importantly, they have FANTASTIC customer service - they respond promptly and effectively. I would most definitely recommend Carts Guru!

I Love My Pillow
United States
Almost 5 years using the app
May 7, 2020

I used this app to Recover lost sales. I recommend it to anyone looking to capture more revenue. I am a new store and everything makes a difference thanks Carts Guru!

GrandisonGlobal
United States
Over 3 years using the app
June 2, 2020

Faccio questa recensione molto volentieri in quanto ho avuto un ottima esperienza con Carts Guru sia a livello di assistenza in italiano con Beatrice che di risultati.

Grazie,
Ben.

My Dogy Shop
United Kingdom
Over 3 years using the app
March 10, 2021

I was looking for a free app that can text internationally and at first I had a hard time understanding how to create the campaigns and triggers but once I got the hang of it and got help from customer service, this app is actually very easy to use! I will definitely be using this for while to send abandoned cart SMS to visitors. Great customer service!

EDEN + ASH
United States
About 2 years using the app
Carts Guru replied March 10, 2021

Hi Eden + Ash, thanks for your review and feedback! Glad to hear you're enjoying the app :)

January 11, 2021

This app is great. Huge return on investment. Easy to set up workflow. Thank you! I would suggest this app for SMS!

Nest & Land
United States
Almost 2 years using the app
Carts Guru replied January 12, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

May 7, 2020

This app is super useful for re targeting. We have increase our sales by using this app. I would recommended. Their customer service is amazing, they even help you out to set up your campaign. Just schedule a call with them and they will help you step by step, not to mention they are always available. A+ Pluss with Carts Guru

White Shark
United States
Almost 2 years using the app
July 9, 2020

je viens d'installer l'application et j'ai pu être guidée par Beatrice pour la création de mes campagnes. Les fonctionnalités sont très intéressantes et le service support est très bien. Le prix prix est aussi très intéressant.

B Lovely
France
Over 1 year using the app
February 19, 2021

great!!!!! really easy to work with I'm glad I found that app thank you very much for easy sms retargeting !!!

getstrongfit.com
Israel
About 1 year using the app
Carts Guru replied March 10, 2021

Hi there! Thanks so much for your review and feedback. Glad to hear you're enjoying the app :)

May 11, 2020

This App is the number 1, I recommend everyone who is in search for SMS marketing. Best app ever. Customer is support one of the best. They are available anytime to help you. I'm so grateful for this app.

Skye Sevens
United States
About 1 year using the app
June 19, 2020

Carts Guru is a must-have app for Shopify. Not only does it work great, but the customer service is beyond excellent!

Happy_Sailor
United States
12 months using the app