Reviews (558)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing cash-on-delivery transactions with features like OTP verification, which boosts security and reduces fraud. Its user-friendly interface and seamless Shopify integration simplify COD order management. The app also allows for customization and adding COD fees to cover handling costs. Merchants commend the reliable performance and responsive customer support, making it effective for improving operational efficiency and security in e-commerce.

Edited September 2, 2024

I waited for more than two weeks for a change in the Sender ID and a response from customer support.

Most features do not work as expected. Customers are not receiving SMS messages, and all customers should receive them. The customer service is terrible—they take a long time to fix issues. This app has many problems and bugs, with most features not working properly.

DKHOUN
Saudi Arabia
4 months using the app
June 12, 2024

Good support for active app in my store. on call support also very decent and comfortable. solve my every problem. thank for support.

Sparrow Kidz
India
4 days using the app
March 21, 2024

Thanks COD king for this amazing app. I have been using this for our online store and this has helped boost our sales & online orders. This also prevents potential fraud which is a huge problem in todays world. The support received from the team is also great. I consider this a must have app for all ecom stores. Thanks once again!

Discovery House Distributors Pvt Ltd
India
12 months using the app
October 4, 2024

the rep was very helpful

Young Lords
India
40 minutes using the app
September 24, 2024

Good explanation

TREND BUY
India
About 15 hours using the app
July 10, 2024

good customer support

Miss Momo
India
23 days using the app
May 23, 2024

Easy to Install
Lots of features
Kind support from the team
overall good experience

ReliefCups™
India
27 days using the app
August 17, 2024

the service is great

thekikoshop
India
1 day using the app
June 20, 2024

Good Team, Nice App for the d2c brand owners, Support is very nice

Off Axis
India
3 months using the app
May 27, 2024

REALLY HELPFUL AND EASY TO UNDERSTAND AND THE CUSTOMER EXECUTIVE WAS VERY HELPFUL TOO , VERY EASY TO SET UP WITHOUT ANY EXTRA CHARGES .

IVENUE GADGETS
India
19 days using the app