Finances | Productivity | Reporting
COD Verification by IVR call

COD Verification by IVR call

by Shipway

Avoid fake online Cash On Delivery orders

4.5 of 5 stars(20 reviews)
Free to install. Additional charges may apply.
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COD Verification through IVR

Automate your IVR Call to verify the COD Orders which helps in reducing the RTO expenses and the operational cost.

Follow-up calling feature

Trigger Follow-up calls by selecting time intervals if your buyer doesn't answer the first call.

Tags for COD verified orders

Order verification tag(COD Verified, COD Cancelled, etc) will be automatically updated on your Shopify store.

About COD Verification by IVR call

Cash on delivery Verification using IVR

Verify customer's contact number and take their confirmation regarding the order while using cash on delivery payment.

You can customize the​ settings​ easily through the app admin area.

  • COD Verification by IVR call allows you to automate the process of verification for the Cash on Delivery payment orders.
  • Reduce the number of Cancellations. Identify fake orders before shipping from your warehouse.
  • Optimize operational cost. Reduce cost on attempted deliveries by verifying whether the customer has legitimately placed the order or not.

Smart Features, Simple to use:

  • Enable COD IVR Feature: One-click enable & disable the option to automate the IVR call verification.
  • Manage your IVR call-template: Set your welcome note, order confirmation and cancellation message for call.
  • Enable Follow-up calling option: Trigger follow-up calls if your customer doesn't answer the first call.
  • Do Not Disturb feature: Set the preferred time when no IVR call will be placed.
  • IVR Call for a minimum order amount: Enable IVR Call by setting a minimum or maximum order amount limit for your COD orders.
  • Tag for COD Verified Orders: Create various tags like Order confirmed, Order canceled, which will be added to the orders on Shopify after the IVR Call confirmation.

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Pricing

Free to install

First 10 calls free, $30 for 1024 calls, $500 for 853 calls + $25 Extra, $1000 for 3413 calls + $100, where $1=71 INR

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    90% of ratings are 5 stars
    (18)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    10% of ratings are 1 stars
    (2)
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Most recent reviews

Beautyshoptrends

Rating
5 of 5 stars
Posted
March 16, 2020

A must have app for those having e-stores with COD option. It has worked wonders for me. you'll love this app to give your customer to verify COD order via call confirmation. It reduce product return ratio and save your valuable time for fake/dummy orders.

Ellabeautystore

Rating
5 of 5 stars
Posted
March 15, 2020

Wonderful App that Help Indian Merchants to Eliminate Fraudulent Order Made by Strangers. So every Indian Merchant Must Have App.

101carts

Rating
5 of 5 stars
Posted
March 15, 2020

Really useful if you are doing COD order. Add a sense of comfort knowing that the customer has approved the Order and not made an order by mistake.

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