Finances | Productivity | Reporting
Verify Order by automated call

Verify Order by automated call

by Shipway

Avoid fraud prepaid & Cash on delivery orders

4.6 of 5 stars(21 reviews)
Free to install. Additional charges may apply.
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Order Verification via cal

Automate your IVR Call to verify the COD and Pre-paid Orders which helps in reducing the fraud & RTO expenses and the operational cost.

Follow-up calling feature

Trigger Follow-up calls by selecting time intervals if your buyer doesn't answer the first call.

Tags for COD verified orders

Order verification tag(Order Verified, COD Cancelled, etc) will be automatically updated on your Shopify store.

About Verify Order by automated call

Order Verification using automated IVR calls.

Explore your business more than 220 countries worldwide with the help of our app. Using our plugin, you can ensure that your COD orders are legitimate before you ship them out.

Verify customer's contact number and take their confirmation regarding the order while using cash on delivery payment.

You can customize the​ settings​ easily through the app admin area.

  • Order Verification by IVR call allows you to automate the process of verification for the Cash on Delivery payment orders.
  • Reduce the number of Cancellations. Identify fake orders before shipping from your warehouse.
  • Optimize operational cost. Reduce cost on attempted deliveries by verifying whether the customer has legitimately placed the order or not.

Smart Features, Simple to use:

  • Enable COD IVR Feature: One-click enable & disable the option to automate the IVR call verification.
  • Manage your IVR call-template: Set your welcome note, order confirmation and cancellation message for call.
  • Enable Follow-up calling option: Trigger follow-up calls if your customer doesn't answer the first call.
  • Do Not Disturb feature: Set the preferred time when no IVR call will be placed.
  • IVR Call for a minimum order amount: Enable IVR Call by setting a minimum or maximum order amount limit for your COD orders.
  • Tag for COD Verified Orders: Create various tags like Order confirmed, Order canceled, which will be added to the orders on Shopify after the IVR Call confirmation.

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Pricing

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Free to install

Business plan starting at $30

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    90% of ratings are 5 stars
    (19)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    10% of ratings are 1 stars
    (2)
View all 21 reviews

Most recent reviews

Country Bean

Rating
5 of 5 stars
Posted
June 1, 2020

Excellent app. We had 100s of COD orders pending from the lockdown. This app made calling verifying these orders as simple as a click of a button. Saved us countless hours. Thank you!

Beautyshoptrends

Rating
5 of 5 stars
Posted
March 16, 2020

A must have app for those having e-stores with COD option. It has worked wonders for me. you'll love this app to give your customer to verify COD order via call confirmation. It reduce product return ratio and save your valuable time for fake/dummy orders.

Ellabeautystore

Rating
5 of 5 stars
Posted
March 15, 2020

Wonderful App that Help Indian Merchants to Eliminate Fraudulent Order Made by Strangers. So every Indian Merchant Must Have App.

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