Releasit Cash on Delivery COD
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (744)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and effective customer support, particularly praising team members like Dzenan and Muhamed for their help. It streamlines cash on delivery transactions, enhancing checkout experiences and operational efficiency. The app also offers customization options to meet specific business needs, supports multiple languages, and is noted for its quick and easy setup.
Refine
-
By rating
The problem with COD this app solves very well. And when there is an issue, their customer support is able to solve it within minutes!
When we first started offering COD to our customers, we weren't too thrilled to be paying higher shipping rates (shipping companies here charge more for COD) just because customers were too afraid to pay for their orders up front. And, unfortunately, Shopify's limitations don't allow us to charge more or less depending on the payment method a customer uses. But not capitalizing on the added value that COD brings to customers was a BIG mistake. This app, which is easy to set up and functions perfectly by the way, has allowed us to charge our customers a little more in exchange for the security that COD offers. We originally intended to use the app as a deterrent. We assumed customers would prefer to save money by paying ahead of time once they saw the COD fee. But we were wrong! We discovered that many customers will gladly pay a little extra knowing that their money is safe and that they'll be paying for their order only after they have it in their hands. COD has now become OUR preferred payment method as well because the fee that this app has allowed us to add has lowered our transaction costs. In other words, it now costs us more if a customer decides to pay by credit card (or any other payment method) instead of COD. It is a clear win/win for the seller and the buyer. This app is essential if you're offering COD to your customers.
Thank you so much for your review and thank you for sharing your experience with us and the Shopify community!
Yes exactly, customers will pay more for the COD service so having a fee for it makes it a great payment option for both buyers, that can buy products feeling safer, and sellers, that can fully cover the additional costs of the service and have happier customers!
I'm happy you found our app, thank you again for this review!
Marco from Releasit
Applicazione eccelsa, fa quello che dice ed è completamente personalizzabile! L'assistenza è il TOP che si possa avere e parlo da persona che nella vita lavora facendo assistenza oltre a vendere prodotti. Consigliatissimo!
That is an amazing app! We have been waiting for this kind of app for years. It works great and we can increase revenue for all COD orders and at the same time increase credit card/PayPal orders. Well done Marco!
Thank you so much for the review, you are awesome! I'm really happy the app is helping you! 😊
Marco from Releasit
app utilissima, assistenza top
avevamo un problema con il checkout ed è stato risolto in meno di 15 minuti!!!
Grandi
Fantastic app for additional revenue. We have been waiting for this for years. Thank you, Releasit. I recommend this app to every merchant who offers Cash on delivery payment method.
Thank you so much for the review, I'm happy you are enjoying the app! 😎
Marco from Releasit
Abbiamo contattato lo sviluppatore che dopo pochi minuti ha risposto per effettuare le modifiche al template delle notifiche email.
Il servizio di supporto è stato veloce, altamente disponibile e professionale. Grazie.
Grazie mille per la recensione, è stato un piacere aiutarvi!
Se avete bisogno di aiuto non esitate a scriverci!
Marco da Releasit
Great App !! Perfectly working for my store. And their customer service was very good where i get quick replies and response.
I suggest to use this app for your store.
Questa è l’applicazione che mancava su Shopify io ho questa app da tempo e con l’ultima attualizzazione è perfetta, non diffidate.
The App and App support both are outstanding. Whenever I faced any issue I just sent them a message on WhatsApp and they reply instantly. Thank you so much for this outstanding app for us.