CedCommerce Catch Integration , 89 reviews

I cannot even begin to comprehend how this app has managed to garner any positive reviews whatsoever. It's mind-boggling! This has been, without a doubt, the most abysmal experience I've ever had on the Shopify app store, and I've been at it for over a year. I've battled relentlessly to get my products up and running, but there's always some infuriating issue preventing them from being uploaded to Catch.

Let's talk about their customer support, shall we? It's an absolute travesty. I've reached out for assistance countless times, only to receive responses that are about as useful as a screen door on a submarine. They hand out instructions that might as well be written in a foreign language because they sure as hell don't fix the problem. And don't get me started on their oh-so-helpful, one-sentence replies. It's enough to make anyone's blood boil.

I'm beyond fed up at this point. My store is already integrated with this disaster of an app, and the thought of transitioning to something else is enough to give me nightmares. All I want is for my products to be uploaded, for crying out loud! This is a plea for help, a cry of frustration, and a demand for resolution. HELP ME, PLEASE!

the app is clunky and expensive, so i asked them to cancel , they told be to delete, so no more charges occured 4 days later the took another payment out , please refund me or ill do a chargeback with the bank

Very average app that barely syncs with Catch. Orders did come in but took 6 weeks and still didnt get any products uploaded from Shopify > Catch Refuses to acknowledge it hasn't worked for us and conversely refuses to give a refund. I'd go to another supplier first without a doubt