Support
Give the kind of service that wins customers for life.
Popular with merchants across Shopify
Recommended support apps
4.5
out of 5 stars
1611 total reviews
•
Free
Connect with shoppers and drive sales with chat – for free
4.3
out of 5 stars
27 total reviews
•
Free
Chat with Facebook and Instagram shoppers from Shopify Inbox
4.7
out of 5 stars
1612 total reviews
•
Free plan available
Live Chat boosted with Chatbots for the best customer support
5.0
out of 5 stars
1252 total reviews
•
Free plan available
All-in-1 order tracker, Track order for higher CSAT and sales
4.7
out of 5 stars
3774 total reviews
•
Free plan available
Order Lookup, Track Order Status, Tracking Page, Insurance
4.9
out of 5 stars
1049 total reviews
•
Free
Order tracker for more sales, less chargebacks and PayPal sync
4.6
out of 5 stars
3930 total reviews
•
Free plan available
WhatsApp Chat, Facebook messenger, FAQ with abandoned cart etc
4.8
out of 5 stars
890 total reviews
•
Free plan available
Customer Fields, Registration Form, File Upload, Custom Form
4.8
out of 5 stars
670 total reviews
•
Free plan available
Create stylish forms with ease and in a matter of seconds.
4.0
out of 5 stars
1228 total reviews
•
Free plan available
Abandoned Cart, WhatsApp Chat & Share, WhatsApp Campaigns
4.5
out of 5 stars
1310 total reviews
•
Free plan available
FAQ page, support ticketing, live chat, chatbots, product tabs
4.3
out of 5 stars
561 total reviews
•
7-day free trial
Happier customers. Easier workflows. Faster revenue growth.
Built into Shopify
Support at every step
The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.
- Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
- Many happy returns. Make your return experience so fast and friendly, customers return to buy again.
4.5
out of 5 stars
1611 total reviews
•
Free
5.0
out of 5 stars
530 total reviews
•
Free
4.6
out of 5 stars
3930 total reviews
•
Free plan available
4.8
out of 5 stars
446 total reviews
•
Free plan available
4.7
out of 5 stars
1612 total reviews
•
Free plan available
4.9
out of 5 stars
402 total reviews
•
Free
5.0
out of 5 stars
550 total reviews
•
Free plan available
5.0
out of 5 stars
322 total reviews
•
Free
4.9
out of 5 stars
288 total reviews
•
Free plan available
Get that tech stack
How True Botanicals does it
Skincare brand True Botanicals achieved a 95% customer satisfaction score using Helpdesk & Live Chat.
5.0
out of 5 stars
530 total reviews
•
Free
5.0
out of 5 stars
550 total reviews
•
Free plan available
5.0
out of 5 stars
366 total reviews
•
Free plan available
5.0
out of 5 stars
50 total reviews
•
Free plan available
4.9
out of 5 stars
99 total reviews
•
Free
4.5
out of 5 stars
1310 total reviews
•
Free plan available
4.8
out of 5 stars
72 total reviews
•
Free plan available
4.8
out of 5 stars
71 total reviews
•
Free
4.9
out of 5 stars
158 total reviews
•
Free plan available
4.8
out of 5 stars
890 total reviews
•
Free plan available
4.8
out of 5 stars
670 total reviews
•
Free plan available
4.7
out of 5 stars
150 total reviews
•
Free plan available
5.0
out of 5 stars
138 total reviews
•
Free plan available
4.8
out of 5 stars
99 total reviews
•
7-day free trial
4.9
out of 5 stars
383 total reviews
•
Free plan available
4.7
out of 5 stars
294 total reviews
•
5-day free trial
4.9
out of 5 stars
44 total reviews
•
Free plan available
4.3
out of 5 stars
16 total reviews
•
Free plan available