Reviews (128)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless Shopify integration and real-time product syncing, which eliminates the need for manual updates. They value the ease of uploading and editing products specifically for TikTok, including handling complex bundles with individual inventory tracking. Exceptional 24/7 customer support, featuring responsive assistance with calls and video screen-sharing, is also highly praised, making it a recommended tool for expanding business on TikTok.

August 8, 2024

Very easy to use and CUSTOMER SERVICE (Suryansh Singh Chauhan) was very helpful when i needed to migrate to the new app and cancel paid plan.

BD Crystals
United Kingdom
27 minutes using the app
August 5, 2024

The app works well and has come a long way since first launching. The customer service is also very responsive and quick to deal with issues!

Hair by Sam McKnight
United Kingdom
29 minutes using the app
August 6, 2024

This is a great connector to bring your Shopify products over to TikTok Shop. I tried two others before settling with Ced (Silk Connector, ShoppeDance) - CedCommerce was the only one that would allow me to optimize the product listings directly on TTS for SEO purposes while still syncing inventory and orders. This is a must have feature for anyone trying to optimize their products for discovery on TTS.

The customer service team for Ced is excellent. I've watched the feature set steadily improve over the past year as well as its reliability.

The Plant Good Seed Company
United States
16 minutes using the app
August 1, 2024

Great App, makes things a lot easier when it comes to inventory, order fulfillment, and syncing Shopify with TikTok seamlessly. Customer service is excellent, Vikram is always ready to jump on a call to fix any issue or help out with anything at anytime. Very pleased!

MakerFlo Crafts
United States
14 minutes using the app
May 21, 2024

This app and CedCommerce have been seamless and easy to use in linking our Shopify store to our TikTok Shop page. My account manager has been available and supportive 24/7 and she has made my life much easier! Would highly recommend to avoid trial and error with other apps. She has been particularly helpful in assisting with shipping details of an encrypted order on my TikTok shop and has also been very helpful and very informative in assisting with connecting my products to my TikTok shop. The customer support is amazing!

The Topaz Shop
United Kingdom
6 months using the app
May 27, 2024

I have been using CED for all my 3P marketplace integrations. This is my 2nd integration and plan on adding Amazon as well. Support from Aditi and other CED staff has always been prompt and helpful. They take the time to help you through the onboarding and integrations, and solve any issues that come up.

Frilliance
United States
About 2 months using the app
June 12, 2024

Easy to use app. helpful support. I am using free basic for now.
she has been instrumental in assisting with the shipping details.

Amare Naveh
United Kingdom
4 days using the app
November 22, 2024

Great job, really helped me out with getting my shop online.

Thank you

Bodywear for Men

Bodywear for Men
United States
July 10, 2024

It has been a good explanation from Aditi. We hope to stay in touch for future occasions in case there are any issues.

FAKE GODS
Spain
38 minutes using the app
May 4, 2024

I love CedCommerce because the support team is always there to respond and assist me. I am a newbie, the team is very knowledgeable and always solves all my issues and responds to my questions kindly.

DioSana
United States
2 months using the app