Reviews (213)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 18, 2026

They have excellent support, resolve issues very quickly, and the service is good.

Oasis Perfumes USA
United States
11 months using the app
May 20, 2026

very quick to link products to TikTok in comparison to other platforms. if there are any issues they're very quick to respond!

The Cirkel
United Kingdom
Over 1 year using the app
April 14, 2026

good customer service

milkyplant
United Kingdom
16 days using the app
November 2, 2024

We are in the early days of using Tiktok Shop and integrating it with Shopify using CedCommerce. The app seems to work well, and the customer service has been great solving any issues quickly.

Stealth Wallets
United Kingdom
3 months using the app
Edited July 29, 2025

The CedCommerce TikTok Shop application functions well, orders are perfectly synchronised, although we have occasionally encountered issues with the synchronisation of products and images. However, the technical support team has been helpful at all times and guided us in resolving the issues immediately. I recommend it.

Valquer®
Spain
About 1 year using the app
August 29, 2024

Thank you for the call and great customer service.

The Home of Times Tales!
United States
12 minutes using the app