Reviews (50)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
April 19, 2024

App does not work.

Customer service is terrible.

Sharing private data required when you install the app to try.

Waste of Time !

DaRoAn
Spain
2 minutes using the app
ChannelSale Software Services Inc. replied April 20, 2024

Dear DaRoAn,
We are sincerely sorry to hear about your experience.
As we know your requirement is to utilize Shopify Private App, and not utilize our active Shopify Public ...

December 14, 2022

Spent around a year and while the goal was 3 marketplaces, we never got Amazon listed correctly. Spent all our time fixing bugs, and the software did not work as we were sold. And since we left ChannelSale, all our barcodes were removed on their way out. That was so kind of them.

PK Lures
United States
6 months using the app
ChannelSale Software Services Inc. replied December 15, 2022

Dear Seller,
We are sorry to hear about your experience. We await your response to the earlier shared resolutions, and offer free priority support till your setup milestones ...

October 19, 2022

ChannelSale organizational failures that has led to this review. This service has been a waste of our time, has damaged our seller statuses on channels and caused lost sales and reputation damage. For those considering, be advised this was our experience with ChannelSale after one month of attempting to work with them. Our #1 goal was Amazon listing (the most challenging of our channels) with ...

ZSPEC Design LLC
United States
About 1 month using the app
ChannelSale Software Services Inc. replied October 19, 2022

Dear,
We are sorry to hear about your experience with us. We assure you to handle your queries in the best possible way.

After receiving your email and review, our senior ...

Edited March 11, 2024

Respone to Vendor Statement:
The rebuttal is exactly demonstrative of the problem. They cherry picked the facts to argue but they skipped the important facts.
1. Alroy determined it couldn't be done and emailed us the message. Then their own team called to argue he was wrong and a labor intensive work around with manual spreadsheet updates 12 times a day could be done... uhm no thank you. Our ...

ChronoAmerica
United States
23 days using the app
ChannelSale Software Services Inc. replied March 11, 2024

Hello Jon,

We are sorry to hear about your experience. Per your query, we have shared the complete day to day series of events for the past 21 days in the section below.

...

August 17, 2018

After 5 weeks of testing still problems, they charge me also during the trial period,

Milanostraps Com
United States
23 days using the app
ChannelSale Software Services Inc. replied June 18, 2019

Dear Antonio,

At earlier time you posted this review, the option to post our reply here wasn't available from Shopify, hence we are filling in here now per same reply as was ...

May 31, 2023

30-day trial does not include anything to test the integration. Everything needs to be done manually on their end. You cannot publish anything without them setting it up on their end, even the feed to load your Shopify items, and even that did not load all items; did not load pictures of attributes. Instead of setting up the feeds they constantly requesting a meeting and saying that you cannot ...

Fire Fit Designs
United States
13 days using the app
ChannelSale Software Services Inc. replied June 1, 2023

Dear Seller,
We are sorry to hear about your experience. We have earlier communicated with you the Free Trial plan includes posting live sample listings on any "1 marketplace ...

June 4, 2020

I tried a couple of times to install the app but each time i got an error. after subscribing i jsut get error:

Object moved

Object moved to here.

Done

dropshipmentXL
United States
8 days using the app
ChannelSale Software Services Inc. replied June 8, 2020

Dear Kijo,

We apologize for the inconvenience, this temporary occurred issue is resolved. We are already communicating via email with you on this same matter, as follows:
We ...

Edited May 9, 2023

Not at all as described. Feels a little dirty.

Wasted my time here - There prices and descriptions do not match what they actually say.

Sock Panda
United States
About 20 hours using the app
ChannelSale Software Services Inc. replied May 9, 2023

Sorry for the confusion. The $42 monthly plan you were inquiring about is discounted when opting for yearly billing, same plan for monthly billing is $51, exactly as listed ...

August 19, 2022

They try to sucker you in with $51/month then tell you that it's $249+/month. Don't waste your time.

KC Appliance Parts
United States
About 4 hours using the app
ChannelSale Software Services Inc. replied August 20, 2022

Greetings,
Sorry for any misunderstanding. Kindly check we have shared our pricing plans on the introduction email and the same is published on our Shopify App listing page ...

September 18, 2018

way to expensive. not worth the time and money spending on this.

OCEANO CLOTHING
United States
1 minute using the app
ChannelSale Software Services Inc. replied June 18, 2019

Thank you for your review. Sorry to know your incomplete experience. Kindly note, ChannelSale app services starting at $249 per month with no setup fees or long term ...