Trouble Tracker | Chargeback

Trouble Tracker | Chargeback

Free to install. Additional charges may apply.
Rating (5.0)
Reviews

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

June 16, 2023

Languages

English

Categories

Fraud

Secure your store with chargeback defense & hunt down order problems before they impact fulfillment.

Introducing Chargeback Resolver: A powerful app protecting your ecommerce store from credit card disputes & problematic orders. Our technology streamlines the chargeback rebuttal process, resulting in increased win rates & returned revenue. Simultaneously, our advanced Trouble Tracker identifies problematic orders & headache customers to provide real-time alerts for merchants to understand the risks associated with an order. The ultimate solution for an informed and secure ecommerce store.

Introducing Chargeback Resolver: A powerful app protecting your ecommerce store from credit card disputes & problematic orders. Our technology streamlines the chargeback rebuttal process, resulting in increased win rates & returned revenue. Simultaneously, our advanced Trouble Tracker identifies problematic orders & headache customers to provide real-time alerts for merchants to understand the risks associated with an order. The ultimate solution for an informed and secure ecommerce store. more
  • Expert Dispute Assistance: Our skilled team handles your chargeback disputes
  • Trouble Tracker: Harness data-driven insights to identify problematic orders
  • Real-Time Alert System: Receive instant notifications for problematic orders

Pricing

Free to install

Chargebacks - 20% Success Fee revenue returned through disputes. Trouble Tracker $0.30 fee per order

Free to install

Chargebacks - 20% Success Fee revenue returned through disputes. Trouble Tracker $0.30 fee per order

All charges are billed in USD. See all pricing options

5 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 10, 2024

Amazing app with an even better team! The app runs seamlessly in the background with very little to no attention needed by our team unless there is an issue with an order (which is what we wanted!). The Shipstation integration helps with fulfillment communication and keeps questionable orders from being shipped while they are under review by the Trouble Tracker Team. Overall - this app is great and we are very happy we switched to it!

EVLUTION NUTRITION
United States
5 months using the app
July 24, 2023

Great team - they do what it takes, compile all the info and actually provide great insight on chargebacks and they deal with them! Warmly recommend them.

Lacroix Boards
Canada
4 months using the app
July 24, 2023

We moved to Chargeback Resover from another "solution" that was no longer working for us. We have been VERY impressed with the hard work that the Trouble Tracker team has put in on our behalf and look forward to continuing to work with them. We would recommend this solution to anyone that deals with the inevitable fraudulent transactions that you encounter when doing business on the internet.

Two Step Performance
United States
17 days using the app
September 14, 2023

Great service! By relying on Trouble Tracker we've been able to win more chargebacks and recover more time to focus on our own operations. Highly recommend.

Dangkeebs
United States
7 days using the app
October 2, 2023

Chargeback Resolver has been a game changer with disputing and winning chargebacks! The team is easy to work with and they take full control over the process, making it more efficient for our team!

Magic Beans
United States
5 days using the app

About this app

Launched

June 16, 2023

Languages

English

Categories

Fraud

Built by Chargeback Resolver LLC

About Chargeback Resolver LLC

5.0 average rating

1 year building apps for the Shopify App Store

4660 New Broad St., Orlando, FL, 32814, US

Support

Send a message

1-941-626-9361

mario@chargebackresolver.com

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