Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 10, 2024

Amazing app with an even better team! The app runs seamlessly in the background with very little to no attention needed by our team unless there is an issue with an order (which is what we wanted!). The Shipstation integration helps with fulfillment communication and keeps questionable orders from being shipped while they are under review by the Trouble Tracker Team. Overall - this app is great and we are very happy we switched to it!

EVLUTION NUTRITION
United States
5 months using the app
July 24, 2023

Great team - they do what it takes, compile all the info and actually provide great insight on chargebacks and they deal with them! Warmly recommend them.

Lacroix Boards
Canada
4 months using the app
October 2, 2023

Chargeback Resolver has been a game changer with disputing and winning chargebacks! The team is easy to work with and they take full control over the process, making it more efficient for our team!

Magic Beans
United States
5 days using the app
September 14, 2023

Great service! By relying on Trouble Tracker we've been able to win more chargebacks and recover more time to focus on our own operations. Highly recommend.

Dangkeebs
United States
7 days using the app
July 24, 2023

We moved to Chargeback Resover from another "solution" that was no longer working for us. We have been VERY impressed with the hard work that the Trouble Tracker team has put in on our behalf and look forward to continuing to work with them. We would recommend this solution to anyone that deals with the inevitable fraudulent transactions that you encounter when doing business on the internet.

Two Step Performance
United States
17 days using the app