Reviews (266)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for automating the dispute management process, noting its user-friendly dashboard and effective chargeback handling that saves time and reduces dispute rates. They appreciate the no-win, no-fee pricing and the responsive, knowledgeable customer support. Continuous updates and easy integration with Shopify are also highlighted, making it a valuable tool for alleviating chargeback hassles.
Refine
-
By rating
Just submitted a chargeback request. The process was smooth, fast and professional. Now waiting for their results. Overall, until now, is great.
Lost over €1,000 in just one week because of Chargeflow's inability to respond to disputes on time! This level of negligence is outrageous and completely unacceptable. The fact that I have to deal with these disputes myself shows how unprofessional this service truly is.
I demand immediate contact with someone who can take responsibility and provide the support I need. Your lack of communication and failure to act in a timely manner is costing me money and causing immense frustration. This cannot continue.
Super helpful product, that makes dealing with chargebacks smooth and low stress. I would recommend adding Chargeflow to any shopify store
Carina was very helpful and made the process very easy. Customer service was available at 11:00 pm to help me with my issue.
We needed to get RDR set up ASAP, so we reached out to Chargeflow's support team, and they were amazing. They jumped right in and made sure everything was up and running smoothly in no time. Super helpful and responsive—definitely recommend if you're looking for a quick and east chargeback solution! Thank you again Joice!!
Chargeflow's chargeback responses are outstanding and have saved our team a significant amount of time. The account managers are incredibly helpful and provide tailored support, making the process smooth.
The dashboard/interface is user-friendly and intuitive, allowing easy access to all essential information. Overall, I highly recommend Chargeflow for anyone looking to enhance their chargeback management.
Boaz was helped me understand charge flows process and is very clear in communication. I really appreciate his assistance. Highly recommend working with him!
Great customer service. I like the dashboard feature and seeing everything all at once.
Very helpful app. Especially big thank you Aubrey for help to setup my account
Chargeflow has been a game-changer for my business. The app makes handling chargebacks easy, and the team behind it is just as great. Mariane was an absolute pleasure to work with—quick, knowledgeable, and truly dedicated to helping merchants succeed. I highly recommend Chargeflow for anyone who wants to protect their store from disputes efficiently!