Reviews (266)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for automating the dispute management process, noting its user-friendly dashboard and effective chargeback handling that saves time and reduces dispute rates. They appreciate the no-win, no-fee pricing and the responsive, knowledgeable customer support. Continuous updates and easy integration with Shopify are also highlighted, making it a valuable tool for alleviating chargeback hassles.
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Chargeflow has been a game-changer for my business. The app makes handling chargebacks easy, and the team behind it is just as great. Mariane was an absolute pleasure to work with—quick, knowledgeable, and truly dedicated to helping merchants succeed. I highly recommend Chargeflow for anyone who wants to protect their store from disputes efficiently!
If you haven't installed this app in your Shopify store yet, you should do it now. The customer service is very quick to respond to all your questions and will take care of everything for you. You don't have to worry about anything, just relax and they will quickly handle the chargeback for you.
Thank you
Chargeflow
Excellent service and exceptional instructions. It's nice to know they have your back when you need them most.
Fantastic app. For years we used CB911 and when they alerted us, we had to login, find the last 4 digits of the card, then go search for it in our payment processor and issue the refund manually, then go back into CB911, and mark it as refunded.
We recently received a Chargeback and ChargeFlow alerted us but also went in and refunded the order on our behalf before it became a chargeback. Our team had to do nothing. Great service and must have to keep your % low.
Also, Mariane in support was super helpful.
This app has been such a game-changer for my brand's operations! I reached out via email, and Boaz not only jumped on a call to help but went above and beyond multiple times. The support is incredible, and I honestly feel like this app deserves more than 5 stars. Highly recommend!
The communication and guidance was so good by mariane she was quick and professional
Super friendly and helpful.I had meeting with Juda, and he took his time to answer all of the questions I had. super, just awesome.
These are real scammers ! Do not trust them! I paid them for chargeback alerts for months. They didn't catch even a single chargeback and i canceled the service and requested a refund. I also confirmed with another provider that i was never enrolled into Ethoca or Verifi as they promised. Guess what, when i provided proof and requested refund they stopped answering.
Do not trust this scammers! I'm dedicating 1 hour of my time every month to make people aware of this guys in order to stop them scamming people in the future!
Extremely Professional and very informative .I can say clearly that Maria is my favourite POC . Thanks for the great work 5 stars
I want to express my gratitude and appreciation for Chargeflow, especially for Maria's outstanding service. From start to finish, the support I received was absolutely exceptional. Maria went above and beyond to ensure all my questions were answered and that my issues were resolved quickly and effectively.
Her professionalism, kindness, and thorough understanding of the process truly stood out. It's rare to find such personalized and efficient customer service nowadays, and Maria exceeded all my expectations.
Chargeflow as a platform has proven to be reliable and user-friendly, but the incredible service provided by Maria is what makes the experience even more remarkable. Thank you, Maria, and the entire Chargeflow team for your dedication and excellence!