Reviews (268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for automating chargeback management, significantly easing dispute handling with proactive alerts and a user-friendly dashboard. Its integration with Shopify and various payment gateways, along with a no-win, no-fee pricing model, are highly valued. The support team is noted for being responsive and helpful, enhancing the app's effectiveness in improving dispute resolution success rates and reducing occurrences.
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If you haven't installed this app in your Shopify store yet, you should do it now. The customer service is very quick to respond to all your questions and will take care of everything for you. You don't have to worry about anything, just relax and they will quickly handle the chargeback for you.
Thank you
Chargeflow
Fantastic app. For years we used CB911 and when they alerted us, we had to login, find the last 4 digits of the card, then go search for it in our payment processor and issue the refund manually, then go back into CB911, and mark it as refunded.
We recently received a Chargeback and ChargeFlow alerted us but also went in and refunded the order on our behalf before it became a chargeback. Our team had to do nothing. Great service and must have to keep your % low.
Also, Mariane in support was super helpful.
Super friendly and helpful.I had meeting with Juda, and he took his time to answer all of the questions I had. super, just awesome.
This app has been such a game-changer for my brand's operations! I reached out via email, and Boaz not only jumped on a call to help but went above and beyond multiple times. The support is incredible, and I honestly feel like this app deserves more than 5 stars. Highly recommend!
Chargeflow has been a game-changer for my business. The app makes handling chargebacks easy, and the team behind it is just as great. Mariane was an absolute pleasure to work with—quick, knowledgeable, and truly dedicated to helping merchants succeed. I highly recommend Chargeflow for anyone who wants to protect their store from disputes efficiently!
Good customer service, nice software
Chargeflow has been so helpful in handling our chargebacks, and has taken such a lift off the team! The platform is easy to navigate, very intuitive, and I especially love that you're able to see who your account rep is within the account icon, as well as schedule a meeting!
The app and support is very well I really recomend it.
The rep was very professional, polite, and efficient.
Very satisfied with this app. Very great support!!