Reviews (268)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating the dispute management process, noting its user-friendly dashboard and effective chargeback handling that saves time and reduces dispute rates. They appreciate the no-win, no-fee pricing and the responsive, knowledgeable customer support. Continuous updates and easy integration with Shopify are also highlighted, making it a valuable tool for alleviating chargeback hassles.

March 29, 2025

Great Service, if you have any questions just contact their support. Instant reply's. No brainer for any disputes or chargebacks.

Leia - Stockholm
Netherlands
43 minutes using the app
March 10, 2025

Great to have Chargeflow in my shop. Help us a lot with charge back

Chic Cart
Australia
17 days using the app
August 18, 2024

The team is fantastic and super kind. Knowledgeable and makes time for us to understand our business and take care of us as a small business.

The price is very reasonable and Chargeflow understand our priorities and work with us fantastically to stop fraud and false chargebacks.

Highly recommend the team here. Thankyou for all you do for us.

FTW | DMA
Australia
3 months using the app
Edited June 9, 2025

Mariane was very helpful with my problem. Also kept me updated

GiftsWeNeed
United States
5 months using the app
March 26, 2025

Amazing customer service. Very patience and helpful

Anime Crush
Romania
About 1 month using the app
March 19, 2025

Thank you so much for the assistance

TRIBE ORGANICS
United States
About 2 years using the app
February 6, 2025

Maria helped me out and was quick to handle an issue I had.

ALTUS LOFT
United States
4 days using the app
December 18, 2024

Very helpful with explaining the process step by step!. Happy with the call with Juda, he took his time to show me the steps and process for and against charge backs.

Bodied By Vira
United Kingdom
13 days using the app
January 2, 2025

Great app! Couldn't be easier to install and let's us concentrate on running our business not responding to chargebacks.

Milky Tomato
United States
About 1 year using the app
January 5, 2025

Carina was very thorough and had outstanding customer service skills. She explained the Chargeback process to me to ensure I was not confused by how they do business.

Pretty and Powerful Enterprise LLC
United States
3 months using the app