Charla Live Chat
- Pricing
-
Free plan available
- Highlights
- Works with the latest themes
- Rating
- 5.0 (3)
- Developer
- Charla Live Chat
Featured images gallery
Connect with your visitors instantly with our live chat software.
Charla is your all-in-one AI customer support app for Shopify—bringing live chat, smart AI chatbots, and full omnichannel messaging (WhatsApp, Instagram, and Messenger) into one simple inbox. Help customers instantly, automate common questions, and boost sales with 24/7 support powered by your own knowledge base and built-in help desk. Charla is easy to set up, comes with unlimited conversations, and is designed to help Shopify stores convert more while spending less time on support.
- Take the load off your agents with custom Chatflows and AI Chatbots.
- Knowledge Base and Help Desk. Every tool you need to deliver the best support.
- Chat on the Go with iOS/Android and Windows/macOS Apps
- Multi-Site Support. Have one inbox for all your different stores.
- OmniChannel with Instagram/Messenger and WhatsApp Integration
- Highlights
- Works with the latest themes
Languages
English
Works with
- Webhooks
- Javascript Client SDK
- Facebook Messenger
Categories
Real-time messaging
Automated responses
Pricing
Free Forever
Free
- Includes 1 Agent
- Includes 1 Site
- Automated Chatflows and AI Chatbots
- Unlimited Conversations
- Visitor Insights
- iOS and Mobile Apps
Starter
$9 / month
per agent per month
- All Free Plan Features
- Remove Charla Branding
- Unlimited AI Conversations
- Unlimited History
- Messenger/Instagram/WhatsApp Integration
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (3)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
I’ve been using this app for a few weeks now, and I can confidently say it has been a game-changer for my Shopify store. The features are incredibly user-friendly, and they’ve helped optimize communication with my customers in ways I never expected. It integrates seamlessly with Shopify, saving me so much time and effort.
What really sets this app apart is the exceptional customer support. I had a few questions when I first set it up, and their team was quick to respond and even set up a meeting on a Saturday to help out. It’s clear they genuinely care about their customers’ success. I was using Tidio before and the customer service there is awful.
Overall, I’m extremely impressed with Charla and the support. Highly recommend it to anyone looking to take their Shopify store to the next level!
* Very versatile and complete chat / customer support / ticket-system app.
* Support is very responsive. The team even added some features by request.
* The price is insane. The free package is amazing and for a fractional price you can have the branding removed and unlimited agents.
* The app is in active development and will get even more features over the time.
All in all we can't say anything else but: If you are looking for a powerful yet easy and beautiful chat / customer support app, look no further. Charla will most likely fulfill all your needs and do it with style :)
Widget very customizable, their knowledge base widget helped me reduce the common questions i keep getting from visitors. Excellent customer service
Support
App support provided by Charla Live Chat.
Or visit their support portalResources
Developer
Launched
February 8, 2023
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