Charla Live Chat
- Pricing
-
Free plan available
- Highlights
- Works with the latest themes
- Rating
- 5.0 (10)
- Developer
- Charla Live Chat
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Connect with your visitors instantly with our live chat software.
Provide great customer experience for your new and existing customers. Charla Live Chat connects you with your visitors instantly, so you can be there for your customers, for all their sales and support needs. Use Charla intuitive Agents Dashboard to quickly respond to customers when it matters the most. Get insights on the visitor profile and conversation history, and respond fast with canned responses.
- Take the load off your agents with custom Chat flows.
- Knowledge Base and Help Desk. Every tool you need to deliver the best support.
- Chat on the Go. Native iOS and Android App to always be connected on the go
- Multi-Site Support. Have one inbox for all your different stores.
- Customer Feedback. Gain insights into what concerns or delights your customers.
- Highlights
- Works with the latest themes
Launched
February 8, 2023
Languages
English
Categories
Works with
Webhooks, Javascript Client SDK, Facebook MessengerPricing
Free Forever
Free
- Includes 1 Agent
- Automated Chatflows
- Proactive Conversations
- Availability Scheduler
- Visitor Insights
- iOS and Mobile Apps
Premium
$3 / month
per agent per month
- All Free Plan Features
- Unlimited Agents
- Remove Charla Branding
- 24/7 Support
- Dedicated Account Manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (10)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
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0% of ratings are 1 stars
* Very versatile and complete chat / customer support / ticket-system app.
* Support is very responsive. The team even added some features by request.
* The price is insane. The free package is amazing and for a fractional price you can have the branding removed and unlimited agents.
* The app is in active development and will get even more features over the time.
All in all we can't say anything else but: If you are looking for a powerful yet easy and beautiful chat / customer support app, look no further. Charla will most likely fulfill all your needs and do it with style :)
Overall very cost effective solution compared to others on the markets. Includes pretty much everything from live chat, tickets, knowledge base and Messenger integration.
Widget very customizable, their knowledge base widget helped me reduce the common questions i keep getting from visitors. Excellent customer service
We have multiple online stores and the application allows us to group all incoming messages in one inbox. Simple and easy ui and packed with features.
The app contains all the features you would need for a fraction of the price of the other solutions i found
Support
Charla Live Chat can answer any questions you have about Charla Live Chat.
Developer
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