Reviews (11)
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Damn, this app is awesome and the team listens to your requests. They are implementing features daily but even now it is awesome! Try it guys, it is more than just a chat app.
Simply the best!
* Very versatile and complete chat / customer support / ticket-system app.
* Support is very responsive. The team even added some features by request.
* The price is insane. The free package is amazing and for a fractional price you can have the branding removed and unlimited agents.
* The app is in active development and will get even more features over the time.
All in all we can't say anything else but: If you are looking for a powerful yet easy and beautiful chat / customer support app, look no further. Charla will most likely fulfill all your needs and do it with style :)
Overall very cost effective solution compared to others on the markets. Includes pretty much everything from live chat, tickets, knowledge base and Messenger integration.
Widget very customizable, their knowledge base widget helped me reduce the common questions i keep getting from visitors. Excellent customer service
We have multiple online stores and the application allows us to group all incoming messages in one inbox. Simple and easy ui and packed with features.
The app contains all the features you would need for a fraction of the price of the other solutions i found
The app is really good and their product team is outstanding and very responsive. I had an issue with the language localization and their team introduced the new language I requested in about a week.
Great app covers everything and their support team is very responsive
Works great so far. I can respond to visitors on the go with their mobile apps.