Charla Live Chat

Charla Live Chat

Pricing
Free plan available
Highlights
Works with the latest themes
Rating
5.0 (11)

Connect with your visitors instantly with our live chat software.

Provide great customer experience for your new and existing customers. Charla Live Chat connects you with your visitors instantly, so you can be there for your customers, for all their sales and support needs. Use Charla intuitive Agents Dashboard to quickly respond to customers when it matters the most. Get insights on the visitor profile and conversation history, and respond fast with canned responses.

Provide great customer experience for your new and existing customers. Charla Live Chat connects you with your visitors instantly, so you can be there for your customers, for all their sales and support needs. Use Charla intuitive Agents Dashboard to quickly respond to customers when it matters the most. Get insights on the visitor profile and conversation history, and respond fast with canned responses. more
  • Take the load off your agents with custom Chat flows and AI Chatbots.
  • Knowledge Base and Help Desk. Every tool you need to deliver the best support.
  • Chat on the Go. Native iOS and Android App to always be connected on the go
  • Multi-Site Support. Have one inbox for all your different stores.
  • Customer Feedback. Gain insights into what concerns or delights your customers.
Highlights
Works with the latest themes

Languages

English

Works with

Webhooks, Javascript Client SDK, Facebook Messenger

Categories

Real-time messaging

AI chatbots, Live chat, SMS, Email chat, File uploads, Multi-language, Push notifications, Callback, Behavior tracking, Agent analytics, Encryption, Customer insights

Automated responses

FAQs, Greetings, Quick replies, Surveys, Send transcript

Customization

Color and font, Emojis and stickers, Chat window, Business hours, Welcome messages, Chat buttons, Tagging, Chat flows, Agent avatar

Pricing

Free Forever

Free

  • Includes 1 Agent
  • Includes 1 Site
  • Automated Chatflows and AI Chatbots
  • Unlimited Conversations
  • Visitor Insights
  • iOS and Mobile Apps

Premium

$6 / month

per agent per month

  • All Free Plan Features
  • Remove Charla Branding
  • Unlimited Sites
  • Unlimited Articles
  • Messenger and Webhooks Integration

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (11)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 15, 2024

Damn, this app is awesome and the team listens to your requests. They are implementing features daily but even now it is awesome! Try it guys, it is more than just a chat app.

ProCleansing
Spain
About 18 hours using the app
July 24, 2024

Simply the best!

Fantasy Store
Brazil
2 months using the app
June 5, 2024

* Very versatile and complete chat / customer support / ticket-system app.

* Support is very responsive. The team even added some features by request.

* The price is insane. The free package is amazing and for a fractional price you can have the branding removed and unlimited agents.

* The app is in active development and will get even more features over the time.

All in all we can't say anything else but: If you are looking for a powerful yet easy and beautiful chat / customer support app, look no further. Charla will most likely fulfill all your needs and do it with style :)

Palava Sydän
Finland
14 days using the app
May 27, 2024

Widget very customizable, their knowledge base widget helped me reduce the common questions i keep getting from visitors. Excellent customer service

MagniEase
Netherlands
28 days using the app
May 11, 2024

Overall very cost effective solution compared to others on the markets. Includes pretty much everything from live chat, tickets, knowledge base and Messenger integration.

THE VENUE
Saudi Arabia
19 days using the app

Support

Charla Live Chat can answer any questions you have about Charla Live Chat.

Developer

Charla Live Chat

New Cairo, Cairo, C, 11837, EG

Launched

February 8, 2023

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