HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

Pricing
Free to install. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (60)
Developer
heicarbook

Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more
  • Converting general inquiries into sales with AI-powered insights.
  • For "Where is my order" can be helpful in checking and responding accurately.
  • Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
  • Train AI with shop policies, PDF/TXT files and correction for customized support
  • Real-time awareness of store product listing and delisting information
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, Japanese, Chinese (Simplified), Spanish, French, German, Portuguese (Portugal), Italian, and Dutch

Works with

  • Checkout
  • WhatsApp
  • OpenAI
  • Zendesk
  • Zapier
  • Gorgias
  • Cloudflare

Pricing

Free

Free to install

$1 Per 200k Extra Tokens

  • 800k Free Tokens
  • 100 Products to recommend
  • 20 Knowledge Bases
  • Customizable Widgets
  • Switch AI Models
  • Mobile App

Pro

$29.90 / month

$1 Per 200k Extra Tokens

  • 500 Products
  • 100 Knowledge Bases
  • 10M Tokens/Month
  • 500 AI replies/month (Basic model)
  • Up to $0.04 per AI reply

3-day free trial

Pro Plus

$69.90 / month

$1 Per 200k Extra Tokens

  • 3,000 Products
  • 1,000 Knowledge Bases
  • Live-chat/WhatsApp Integration
  • 50M Tokens/Month
  • 2500 AI replies/month (Basic model)
  • Support Cloudflare to reduce spam
  • AI Tickets

3-day free trial

Pro Max

$299 / month

$1 Per 200k Extra Tokens

  • All Pro Plus Features
  • 400M Tokens/Month
  • 20,000 Products
  • 3,000 Knowledge Bases
  • Use Your Own OpenAI API Key
  • 20000 AI replies/month (Basic model)

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (60)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
July 24, 2025

I have been using the HeiChat app on Shopify and find it to be an exceptionally effective solution. It performs reliably, and the development team periodically rolls out new features that continually enhance its capabilities. The customer‑support team is highly responsive and resolves any issues very quickly. By automating routine inquiries, this tool significantly streamlines our customer‑service workflow. The only aspect to monitor closely is cost management, as expenses can rise rapidly when the bot’s request volume increases. Overall, this app delivers strong performance and invaluable time savings for any e‑commerce operation.

Piana Di Vigezzo
Italy
Almost 2 years using the app
August 18, 2025

After testing various live chat solutions on my e-commerce website, I can confidently say that I have finally found the right application: HeiChat. The integrated artificial intelligence is indeed very mature: it can accurately, contextually, and naturally respond to customer inquiries, significantly enhancing our user experience on my site. The setup process is quick and intuitive, making it easy for even those without advanced technical skills to complete. One very important advantage is that customer support is outstanding. They are always on standby, responsive, and ready to provide effective assistance when there are questions or customization needs. I highly recommend HeiChat to anyone looking for a truly AI-based, reliable, and professional customer support solution.

Coco flowerwall
Hong Kong SAR
11 days using the app
August 12, 2025

After trying several AI chatbot platforms, we found that HeiChat truly stood out for its flexibility, reliability, and ease of use. At Melissa, we serve a unique mix of audiences—young girls, parents, and wholesale clients—so we needed a solution that could handle multiple languages, feel approachable, and still be precise and professional. HeiChat managed to tick all those boxes, and honestly, it made the whole process of customer support feel smoother and smarter from day one.

Melissa
Hong Kong SAR
About 1 month using the app
July 2, 2025

I am very pleased with the functionality and the way HeiChat responds to my customers. The app learns fast and gives insightful details on my products, in many languages.
The correct function lets me adjust some of the response for additional clarity and the "switch to human" function in the chat app is also a cool feature. Well done!

Molenstraat Fatbikes
Switzerland
About 2 months using the app
June 13, 2025

The app gives great value for its price, and the team keeps releasing updates that make it better every month. It answers customers with clear company details and always shows the right prices and stock levels, so our support agents save many hours each week. If you need an affordable chatbot that gets smarter over time and cuts down your support workload, Hei Chat is a smart choice.

iShop Costa Rica
Costa Rica
4 months using the app

Support

App support provided by heicarbook.

Get support

Developer

heicarbook

1942 Broadway St. STE 314C, Boulder, CO, 80302, US

Launched

April 26, 2023

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