HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

Pricing
Free to install. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (80)
Developer
heicarbook

Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer ... more
  • Converting general inquiries into sales with AI-powered insights.
  • For "Where is my order" can be helpful in checking and responding accurately.
  • Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
  • Train AI with shop policies, PDF/TXT files and correction for customized support
  • Real-time awareness of store product listing and delisting information
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, Japanese, Chinese (Simplified), Spanish, and French

Works with

  • Checkout
  • WhatsApp
  • Claude3
  • OpenAI
  • Google Gemini
  • cloudflare

Pricing

Free

Free to install

$1 Per 200k Extra Tokens

  • 800k Free Tokens
  • 100 Products to recommend
  • 20 Knowledge Bases
  • Customizable Widgets
  • Switch AI Models
  • Mobile App

Pro

$29.90 / month

$1 Per 200k Extra Tokens

  • 500 Products
  • 100 Knowledge Bases
  • 10M Tokens/Month
  • 500 AI replies/month (Basic model)
  • Up to $0.04 per AI reply

3-day free trial

Pro Plus

$69.90 / month

$1 Per 200k Extra Tokens

  • 3,000 Products
  • 1,000 Knowledge Bases
  • Live-chat/WhatsApp Integration
  • 50M Tokens/Month
  • 2500 AI replies/month (Basic model)
  • Support Cloudflare to reduce spam
  • AI Tickets

3-day free trial

Pro Max

$299 / month

$1 Per 200k Extra Tokens

  • All Pro Plus Features
  • 400M Tokens/Month
  • 20,000 Products
  • 3,000 Knowledge Bases
  • Use Your Own OpenAI API Key
  • RTL Supported
  • 20000 AI replies/month (Basic model)

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (80)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
March 3, 2025

This is one of the best real AI chatbots I have found. Multiple AI model options and a very simple approach to training the models on your products, your store, and even the ability to easily add other documents to build out the knowledge base. Want to also offer live help or even just escalations? They have that too. Their service is also top notch. Quick to respond and they can really help you ...

Bleacher Brigade
United States
About 2 months using the app
March 12, 2025

For me, the most useful thing is that I don't have to stay in front of the computer waiting for customer inquiries. Since I started installing and testing in October last year, I have completely let AI handle my customer service. Besides English, I have clients who speak Arabic and French, and HeiChat can handle them very well. 5-star recommendation.

MCCTV SECURITY
Hong Kong SAR
5 months using the app
January 15, 2025

An outstandingly efficient and enjoyable service!

HeyChat is simply amazing. Not only is the solution extremely efficient, but it’s also incredibly easy to set up. Within just a few simple steps, everything is up and running seamlessly, delivering impressive results!

What I loved most is how exciting the process is: every feature is thoughtfully designed to enhance user experience, and it’s ...

Prospectacles
France
About 2 months using the app
March 12, 2025

Giving one star because it is imposible to locate a way to contact with customer service.

You really need to provide a solution for customers in need to contact either you, specially since we are paying a membership…

Mr Resin
Spain
3 months using the app
heicarbook replied March 13, 2025

Hi Mr Resin: I am Dave, team leader of HeiChat, you can contact us using our official email and we will sure replies. Our official whatsapp:+12133767565, our email heicarbook ...

January 19, 2025

This app is so far the best AI chat app I ever tried on Shopify. I think it resolved 70% of our customer inquiries. The manual input knowledge base helps to improve the other 30% for future inquiries. Highly recommended if you are running a small shop like me to save lots of time dealing with customers for similar Q&A.

日子正甜
Taiwan
About 1 month using the app

Support

App support provided by heicarbook.

Get support

Developer

heicarbook

1942 Broadway St. STE 314C, Boulder, CO, 80302, US

Launched

April 26, 2023

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