HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

Pricing
Free to install. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (76)
Developer
heicarbook

Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer ... more
  • Converting general inquiries into sales with AI-powered insights.
  • For "Where is my order" can be helpful in checking and responding accurately.
  • Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
  • Train AI with shop policies, PDF/TXT files and correction for customized support
  • Real-time awareness of store product listing and delisting information
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, Japanese, Chinese (Simplified), Spanish, French, German, Portuguese (Portugal), Italian, and Dutch

Works with

  • Checkout
  • WhatsApp
  • OpenAI
  • Zendesk
  • Zapier
  • Gorgias
  • Cloudflare

Pricing

Free

Free to install

$1 Per 200k Extra Tokens

  • 800k Free Tokens
  • 100 Products to recommend
  • 20 Knowledge Bases
  • Customizable Widgets
  • Switch AI Models
  • Mobile App

Pro

$29.90 / month

$1 Per 200k Extra Tokens

  • 500 Products
  • 100 Knowledge Bases
  • 10M Tokens/Month
  • 500 AI replies/month (Basic model)
  • Up to $0.04 per AI reply

3-day free trial

Pro Plus

$69.90 / month

$1 Per 200k Extra Tokens

  • 3,000 Products
  • 1,000 Knowledge Bases
  • Live-chat/WhatsApp Integration
  • 50M Tokens/Month
  • 2500 AI replies/month (Basic model)
  • Support Cloudflare to reduce spam
  • AI Tickets

3-day free trial

Pro Max

$299 / month

$1 Per 200k Extra Tokens

  • All Pro Plus Features
  • 400M Tokens/Month
  • 20,000 Products
  • 3,000 Knowledge Bases
  • Use Your Own OpenAI API Key
  • 20000 AI replies/month (Basic model)

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (76)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
April 7, 2025

We've been using this app for quite a while now, and it's been running smoothly from day one — we've never even needed to contact the support team because everything just works! At first, we were a bit hesitant, worried it might provide inaccurate information, but we've been pleasantly surprised by how precise and reliable it is.

On the rare occasions when we did need to reach out, the team was ...

La Florentina Soaps
Australia
Over 1 year using the app
April 16, 2025

We have been using this chatbot for a while now, and we must say it has been a very reliable tool for handling customer inquiries in our e-commerce business. At first, we were uncertain about its capabilities, as we worried it might provide incorrect or poorly phrased responses. However, we quickly realized that it effectively addresses relatively simple customer requests and questions. ...

Auroxhealth
Netherlands
Almost 2 years using the app
heicarbook replied April 17, 2025

Thank you for your long-term support! We will continue to work hard as always!

May 29, 2025

I've tried all the AI chatbots for Shopify, and HEIChat is by far the best! SO easy to set up. I love that I can choose Claude as my AI model as it works best for my brand. This is the second business I have that is using this on the website, and it works beautifully! And, great support. I have nothing bad to say about it at all.

Wisdom Council
United States
3 months using the app
June 4, 2025

This app has been a real savior for us. It has helped reduce customer emails by almost 50%, and it effortlessly handles both basic and advanced customer queries. Thanks to its seamless integration with Shopify, customers can easily track orders, access product information from our uploaded catalog, and get updates on store policies. We can also easily train the AI by providing information in ...

Luxiface.com
Singapore
10 days using the app
April 22, 2025

A great app with plenty of customisation available and the customer support is top notch. Particularly like the fact that it lets you know when Heichat has generated a sale! We are using it on two websites, very smooth implementation and configuration. Highly recommend!!

CannyCo Europe
Spain
7 months using the app

Support

App support provided by heicarbook.

Get support

Developer

heicarbook

1942 Broadway St. STE 314C, Boulder, CO, 80302, US

Launched

April 26, 2023

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