HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

Pricing
Free to install. Free trial available.
Rating
4.8 (83)
Developer
heicarbook

Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more
  • Converting general inquiries into sales with AI-powered insights.
  • For "Where is my order" can be helpful in checking and responding accurately.
  • Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
  • Train AI with shop policies, PDF/TXT files and correction for customized support
  • Real-time awareness of store product listing and delisting information

Languages

English, Japanese, Chinese (Simplified), Spanish, French, German, Portuguese (Portugal), Italian, and Dutch

Works with

  • Checkout
  • Shopify Admin
  • Cloudflare
  • Gorgias
  • Klaviyo
  • messenger
  • WhatsApp
  • Zapier

Pricing

Free

Free to install

$1 Per 200k Extra Tokens

Features

  • 800k Free Tokens
  • 100 Products to recommend
  • 20 Knowledge Bases
  • Customizable Widgets
  • Switch AI Models
  • Mobile App

Pro

$29.90 / month

$1 Per 200k Extra Tokens

Features

  • 500 Products
  • 100 Knowledge Bases
  • 10M Tokens/Month
  • 250 AI replies/month (Basic model)

3-day free trial

Pro Plus

$69.90 / month

$1 Per 200k Extra Tokens

Features

  • 3,000 Products
  • 1,000 Knowledge Bases
  • Live-chat/WhatsApp/Messenger Integration
  • 50M Tokens/Month
  • 1250 AI replies/month (Basic model)
  • Support Cloudflare to reduce spam
  • AI Tickets

3-day free trial

Pro Max

$299 / month

$1 Per 200k Extra Tokens

Features

  • All Pro Plus Features
  • 400M Tokens/Month
  • 20,000 Products
  • 3,000 Knowledge Bases
  • Use Your Own OpenAI API Key
  • 10000 AI replies/month (Basic model)

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (83)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
June 16, 2026

This app has been incredibly valuable for our team. HeiChat allows us to scale customer support efficiently while delivering fast and accurate answers to our customers. The integration with Shopify is smooth, and the setup process was straightforward. We highly recommend it to any e-commerce business looking to improve customer service.

iShop El Salvador
El Salvador
Over 1 year using the app
Edited June 16, 2026

HeiChat has been a game changer for our business. Since integrating it with Shopify, we have been able to scale our customer support much faster while maintaining a great customer experience. The AI responses are accurate, efficient, and save our team a significant amount of time. Highly recommended.

NixBlix Perú
Peru
7 months using the app
June 17, 2026

HeiChat has been a tremendous help to us. We saw immediate results after installing the app on our online store: it automatically responds to customers, handles product inquiries, and recovers sales opportunities that might otherwise have been lost. It is easy to set up, feature-rich, and powerful, with highly responsive customer support—making it an indispensable tool for us. It is the best in its class, and I highly recommend it.

RosyFlowerWall
United Kingdom
About 2 months using the app

Support

App support provided by heicarbook.

Developer

heicarbook

1942 Broadway St. STE 314C, Boulder, CO, 80302, US

Launched

April 26, 2023 · Changelog

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