HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

Pricing
Free to install. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (65)
Developer
heicarbook

Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more
  • Converting general inquiries into sales with AI-powered insights.
  • For "Where is my order" can be helpful in checking and responding accurately.
  • Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
  • Train AI with shop policies, PDF/TXT files and correction for customized support
  • Real-time awareness of store product listing and delisting information
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, Japanese, Chinese (Simplified), and Spanish

Works with

  • Checkout
  • WhatsApp
  • Claude3
  • OpenAI
  • Google Gemini

Pricing

Free

Free to install

$1 Per 200k Extra Tokens

  • 800k Free Tokens
  • 100 Products to recommend
  • 20 Knowledge Bases
  • Customizable Widgets
  • Switch AI Models
  • Mobile App
  • AI Tickets(Beta)

Pro

$19.90 / month

$1 Per 200k Extra Tokens

  • 500 Products
  • 100 Knowledge Bases
  • 10M Tokens/Month
  • Handle at least of 500 AI replies/month (Basic model)
  • Up to $0.04 per AI reply

3-day free trial

Pro Plus

$69.90 / month

$1 Per 200k Extra Tokens

  • 3,000 Products
  • 1,000 Knowledge Bases
  • Live-chat/WhatsApp Integration
  • 50M Tokens/Month
  • Handle at least 2500 AI replies/month (Basic model)

3-day free trial

Pro Max

$299 / month

$1 Per 200k Extra Tokens

  • All Pro Plus Features
  • 400M Tokens/Month
  • 20,000 Products
  • 3,000 Knowledge Bases
  • Use Your Own OpenAI API Key
  • RTL Supported

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (65)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
November 2, 2024

I am amazed by this app. So well thought out and implemented. I have nothing bad to say about it. I tried them all out, and this one is by far the best for what I needed. I honestly feel safe having this chatbot be the potential first contact for my luxury clothing brand.

Luna e Stelle
United States
10 months using the app
December 6, 2024

This AI-powered bot has exceeded my expectations for customer support. It learns quickly, making setup straightforward and efficient. Even with limited response time, the bot ensures every customer interaction is thorough and satisfying. Security is reliable, backed by AWS, which adds peace of mind.

Special thanks to Support Dave for his quick, professional, and friendly assistance. His help made the experience even better.

Highly recommended for anyone seeking a smart and secure customer support solution!

The Leemanplate
Hong Kong SAR
9 months using the app
November 19, 2024

I think that an AI-powered bot will be able to provide thorough customer support and make them happy, even if the time available to respond to customers was limited.
This bot's AI learns, so it was very easy to set up. It was really helpful. Security is also safe because of using AWS.

Support Dave was very kind, helpful and responded quickly and very professionally. I really appreciate.

This app is highly recommended.

Best
Japan
2 months using the app
December 5, 2024

We can only highly recommend HeiChat, we have been working

wit HeiChat since june 2024 and it has really helped our customer service.

Easy to install.

Lyshygge
Denmark
6 months using the app
November 19, 2024

I love heichat it talks on my behave I like how it explain everything to anyone who reached the chat on a professional way thank you so much I will continue use it keep up the good work I highly recommended heichat to any business who want someone answer any questions for them either they are available or not.

Petite Steps
United States
25 days using the app

Support

App support provided by heicarbook.

Developer

heicarbook

1942 Broadway St. STE 314C, Boulder, CO, 80302, US

Launched

April 26, 2023

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