HeiChat: ChatGPT Sales Chatbot
- Pricing
-
Free to install. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 4.9 (89)
- Developer
- heicarbook
Featured images gallery
Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions.
A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.
- Converting general inquiries into sales with AI-powered insights.
- For "Where is my order" can be helpful in checking and responding accurately.
- Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
- Train AI with shop policies, PDF/TXT files and correction for customized support
- Real-time awareness of store product listing and delisting information
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Japanese, Chinese (Simplified), Spanish, French, German, Portuguese (Portugal), Italian, and Dutch
Works with
- Checkout
- Claude3
- OpenAI
- Google Gemini
- cloudflare
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Analytics
Pricing
Free
Free to install
$1 Per 200k Extra Tokens
- 800k Free Tokens
- 100 Products to recommend
- 20 Knowledge Bases
- Customizable Widgets
- Switch AI Models
- Mobile App
Pro
$29.90 / month
$1 Per 200k Extra Tokens
- 500 Products
- 100 Knowledge Bases
- 10M Tokens/Month
- 500 AI replies/month (Basic model)
- Up to $0.04 per AI reply
3-day free trial
Pro Plus
$69.90 / month
$1 Per 200k Extra Tokens
- 3,000 Products
- 1,000 Knowledge Bases
- Live-chat/WhatsApp Integration
- 50M Tokens/Month
- 2500 AI replies/month (Basic model)
- Support Cloudflare to reduce spam
- AI Tickets
3-day free trial
Pro Max
$299 / month
$1 Per 200k Extra Tokens
- All Pro Plus Features
- 400M Tokens/Month
- 20,000 Products
- 3,000 Knowledge Bases
- Use Your Own OpenAI API Key
- 20000 AI replies/month (Basic model)
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (89)
We've been using this app for quite a while now, and it's been running smoothly from day one — we've never even needed to contact the support team because everything just works! At first, we were a bit hesitant, worried it might provide inaccurate information, but we've been pleasantly surprised by how precise and reliable it is.
On the rare occasions when we did need to reach out, the team was ...
We have been using this chatbot for a while now, and we must say it has been a very reliable tool for handling customer inquiries in our e-commerce business. At first, we were uncertain about its capabilities, as we worried it might provide incorrect or poorly phrased responses. However, we quickly realized that it effectively addresses relatively simple customer requests and questions. ...
Thank you for your long-term support! We will continue to work hard as always!
Updated Review:
I initially had a frustrating experience with the app, mainly because I couldn’t find a way to contact support. However, since then, they’ve added a support feature, and the team has been incredibly helpful in resolving the issue I faced.
I have to say, they’re truly customer-focused and willing to go the extra mile to ensure users feel supported and satisfied with the app ...
Hi Mr Resin: I am Dave, team leader of HeiChat, you can contact us using our official email and we will sure replies. Our official whatsapp:+12133767565, our email heicarbook ...
A great app with plenty of customisation available and the customer support is top notch. Particularly like the fact that it lets you know when Heichat has generated a sale! We are using it on two websites, very smooth implementation and configuration. Highly recommend!!
This is one of the best real AI chatbots I have found. Multiple AI model options and a very simple approach to training the models on your products, your store, and even the ability to easily add other documents to build out the knowledge base. Want to also offer live help or even just escalations? They have that too. Their service is also top notch. Quick to respond and they can really help you ...
Support
App support provided by heicarbook.
Get supportResources
Developer
Launched
April 26, 2023
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