Reviews (80)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
November 20, 2024

This is one of the best apps to add to my store. It learns a lot from details on my webpage, and I can teach it what I expect to say to my clients. highly recommend this app for anyone that needs a helping hand talking to your clients.

Dress Up Dreams
United States
11 days using the app
November 21, 2024

Simply amazing, Heichat was super interactive and my clients where mentioning about the conversations they had with the AI Agent whom we named as Grace. Such a beauty it is. looking forward for more upgrades soon

Graceful Gowns
United States
12 days using the app
December 2, 2024

Excellent application! Practical, the answers are perfect, and especially! The ability to modify answers so that the AI learns is truly a bonus! I recommend it without hesitation!

Drop Shoppie
United States
6 days using the app
Edited January 7, 2025

I cant say how incredly good this app is! The bot is up to speed in seconds, the feedback fuctionality is soooo clever and it makes SUCH a great job as a customer helper! Love it!

Shavent for Ladies
Germany
About 2 months using the app
November 16, 2024

I've installed and uninstalled many bot apps, Heichat is hands down the Best and we're super happy. Easy to understand - easy to set up and train. Super on point. Interface is simple to use and they also have the most affordable plans. Thank you for making our lives easier. ⭐️⭐️⭐️⭐️⭐️

Raasha
Spain
8 days using the app
November 18, 2024

Love it, it was up and running in minutes. Fine tuned it within half hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.

Mini Style Squad
United States
10 days using the app
November 9, 2024

We're still in the learning phase but we can already tell this is a great tool that will help us to solve common questions and close sales. Our products are specially difficult to purchase because there are a lot of questions that customers need solving before purchasing, and this is helping us a lot. Also, the support team is amazing, they're always available and super helpful to solve whatever ...

Beeeezzy
United States
7 days using the app
December 10, 2024

Terrific so far. Very happy with HeiChat and the simplicity of installation

Chic Charms Jewelry
United States
9 days using the app
December 7, 2024

Great service by Dave, HeiChat is timely and accurate, and Dave's assistance ensured that I had a seamless interaction. I highly recommend their service for reliable customer support!

The Shoe Spot
United States
8 days using the app
Edited October 28, 2024

I recently started using HeiChat to automate customer service for another one of my online stores. Having successfully used it for a previous store, I knew it would be a great fit. This new store, however, presents many variables that significantly increase the customer support workload. I couldn't be happier with the results. The AI is incredibly knowledgeable and consistently provides detailed ...

Wilbert
Morocco
10 days using the app