HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

Reviews (66)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 30, 2024

I have been testing the GPT 3.5 ver of the app and it was decently good with pretty acuurate product description and standard replies.

I decided to upgrade to GPT 4 ver and I was absolutely delighted by the maturity and professionalism of the language and the accuracy of product recommendation, order tracking etc.

This is a wonderful app and can take off massive burdens of customer support especially with repetetive FAQs.

The developer was very helpful and responsive

This is a must have app for any shopify store

Raw Spiritual
United Arab Emirates
6 months using the app
July 24, 2025

very good

Store Factory
France
15 days using the app
March 12, 2025

For me, the most useful thing is that I don't have to stay in front of the computer waiting for customer inquiries. Since I started installing and testing in October last year, I have completely let AI handle my customer service. Besides English, I have clients who speak Arabic and French, and HeiChat can handle them very well. 5-star recommendation.

MCCTV SECURITY
Hong Kong SAR
5 months using the app
December 6, 2024

This AI-powered bot has exceeded my expectations for customer support. It learns quickly, making setup straightforward and efficient. Even with limited response time, the bot ensures every customer interaction is thorough and satisfying. Security is reliable, backed by AWS, which adds peace of mind.

Special thanks to Support Dave for his quick, professional, and friendly assistance. His help made the experience even better.

Highly recommended for anyone seeking a smart and secure customer support solution!

The Leemanplate
Hong Kong SAR
9 months using the app
October 9, 2024

This is a great app, I like that there are options for different LLMs available for various amounts of tokens. Great customizations as well. I believe this is the only GPT -4-backed application for free.

Mr. Key Fob
United States
About 15 hours using the app
March 13, 2025

Sehr gute App! Leicht einzurichten und leicht zu verstehen. Unsere Kunden nutzen den ChatBot seit Tag 1 und der ChatBot geht gut mit den Anfragen um.

WAILAND BETTWAREN
Germany
About 2 months using the app
January 15, 2025

An outstandingly efficient and enjoyable service!

HeyChat is simply amazing. Not only is the solution extremely efficient, but it’s also incredibly easy to set up. Within just a few simple steps, everything is up and running seamlessly, delivering impressive results!

What I loved most is how exciting the process is: every feature is thoughtfully designed to enhance user experience, and it’s genuinely enjoyable to see my automated interactions with customers evolve.

A special shoutout to their super responsive and 100% solution-oriented customer support: they’re quick to reply, incredibly clear, and genuinely focused on finding the best solutions.

This service truly deserves a 5-star rating. I highly recommend HeyChat to any Shopify merchant looking to boost customer engagement, save time, and stay ahead of the curve.

Prospectacles
France
About 2 months using the app
February 28, 2024

App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great

Brightr® Sleep
United Kingdom
24 days using the app
heicarbook replied April 24, 2024

Hi Brightr® Sleep:
Thank you for using HeiChat.
Currently, HeiChat has been serving your website for 2 months.
Previously, there were some delays in replying to your emails, but now we are processing your email requests normally. We also welcome your feedback at any time.

November 19, 2024

I think that an AI-powered bot will be able to provide thorough customer support and make them happy, even if the time available to respond to customers was limited.
This bot's AI learns, so it was very easy to set up. It was really helpful. Security is also safe because of using AWS.

Support Dave was very kind, helpful and responded quickly and very professionally. I really appreciate.

This app is highly recommended.

Best
Japan
2 months using the app
October 9, 2023

Rather useful app. I was able to train the bot to answer how I like it to, so far so good, look forward to more advances recommendations soon in the future

Rung Rung Vietnam
Vietnam
14 days using the app