HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

Reviews (66)

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
July 18, 2024

very good app

RS SHOP
France
7 months using the app
December 5, 2024

We can only highly recommend HeiChat, we have been working

wit HeiChat since june 2024 and it has really helped our customer service.

Easy to install.

Lyshygge
Denmark
6 months using the app
May 10, 2023

I was skeptical about using a chatbot for my customer service needs, but this app has exceeded my expectations. It is easy to install and has seamlessly integrated with my store. Customers love the convenience of being able to chat with the bot and get their questions answered in real-time. I highly recommend this app to anyone looking to improve their customer service.

weedo3d
China
5 minutes using the app
June 21, 2023

I was drowning in customer messages, most just quick questions. I needed to automate responses to regain my time and sanity. This app delivered.A customer recently asked about shipping rates, the bot provided details immediately. "Thanks, that's all I needed!" they replied. Before, that exchange would've taken 15 minutes of back-and-forth. Now the AI handles all such brief queries - over 100 daily. No more wasted hours on unimportant messages.

Vegega_UK
Hong Kong SAR
4 minutes using the app
July 8, 2025

iShop Ecuador
Ecuador
5 months using the app
August 2, 2025

HT CONFORT
France
6 months using the app
November 25, 2025

Excelente!

Lojas Tolteca
Brazil
September 18, 2025

HeiChat has been a fantastic addition to my store! It’s super easy to install and integrates seamlessly with Shopify. The chat features make it simple to connect with customers in real time, which has definitely improved engagement and sales, Also love the mobile app wich lets you talk with customers from anywhere

TITANWEAR
Germany
About 1 month using the app
June 30, 2025

I've tested numerous AI customer service apps, and HeiChat stands out as the most comprehensive and well-rounded solution I've found. The value for the price is unbeatable! Moreover, the support staff, especially Alex, has been invaluable and responsive in guiding me and resolving any issues. I'm delighted with the customer service. In short, if you're looking for a robust customer service solution, I highly recommend HeiChat!

Yasted
China
About 1 hour using the app
May 29, 2025

I've tried all the AI chatbots for Shopify, and HEIChat is by far the best! SO easy to set up. I love that I can choose Claude as my AI model as it works best for my brand. This is the second business I have that is using this on the website, and it works beautifully! And, great support. I have nothing bad to say about it at all.

Wisdom Council
United States
3 months using the app
May 8, 2025

Zendesk wants $80k to do the same thing this app does at a fraction of the cost. Not to mention when compared to other AI services like Hubspot and rep.Ai we see more cohesive responses with heichat not to mention it does a great job of using all parts of the site for it's knowledge base. As of now this app is what we need and we are happy with the preliminary results.

Decore Style
United States
1 day using the app
May 7, 2025

Très bon service à la clientèle et excellant produit!

Motive Sole
United States
1 day using the app
April 14, 2025

Great app, for us its been very useful, specially during the times when we dont have humans on customer service.My three stores have all installed Heichat.

luna bloom
United States
7 days using the app
February 23, 2025

Una excelente app para gestionar consultas en el chat y aumentar conversiones. Es intuitiva y fácil de usar desde el inicio, y con una pequeña configuración adicional de tus productos, funciona a la perfección. ¡Totalmente recomendada!

Fenty Bae
Germany
6 days using the app
December 26, 2024

I've been using the ChatGPT app for a while and wanted to share my experience. Unlike most auto-answer apps, ChatGPT actually learns about my shop's products, style, and industry, providing responses tailored to my business. This is especially helpful for international customers dealing with time differences. I even uploaded my blogs to train it, and it now answers customer questions by referencing my blog content—explaining how the products work directly from my materials. Overall, it's a fantastic tool to enhance sales and support when I'm not available!

Sailor Creations
New Zealand
19 days using the app
December 10, 2024

Really love the app it integrates smoothly with my site and the customization is beyond amazing. Hopefully my store will get the WhatsApp integration someday. Other than that it’s a really nice definitely recommend

norea
Canada
8 days using the app
December 10, 2024

Terrific so far. Very happy with HeiChat and the simplicity of installation

Chic Charms Jewelry
United States
9 days using the app
December 9, 2024

Après une heure d'utilisation, cela semble plutôt bien. À mon avis, personnaliser le robot est très pratique. J'ai testé la fonction de suivi des colis, elle est très utile. Enfin, il peut même définir les horaires de présence en ligne, lorsque je ne suis pas en ligne, l'IA intervient, et lorsque je suis en ligne, j'observe l'IA répondre et j'interviens au moment opportun.

TechWraps & Tunes
United States
8 days using the app
December 8, 2024

This is amazing! I know AI is way smarter than I could ever be, but I just installed HeiChat and tested it on our site. I asked 95% of our customer service questions to it and it answered all of them flawlessly without me having to give it any information. This will cut back a lot of my customer service time. I'm very excited.

Luminous Comforts
United States
6 days using the app
December 7, 2024

Great service by Dave, HeiChat is timely and accurate, and Dave's assistance ensured that I had a seamless interaction. I highly recommend their service for reliable customer support!

The Shoe Spot
United States
8 days using the app
December 3, 2024

Excellente appli ! Lorsque l’on entraîne le chatbot, il comprend très vite où l’on souhaite en venir afin de répondre au mieux au client.

Pop Pizzaz
Canada
8 days using the app
November 22, 2024

Es ist so gut. Wir mögen es.. Spart Zeit und fühlt sich menschlich an.

Whimsy & Walks
United States
10 days using the app
November 21, 2024

Simply amazing, Heichat was super interactive and my clients where mentioning about the conversations they had with the AI Agent whom we named as Grace. Such a beauty it is. looking forward for more upgrades soon

Graceful Gowns
United States
12 days using the app
November 20, 2024

This is one of the best apps to add to my store. It learns a lot from details on my webpage, and I can teach it what I expect to say to my clients. highly recommend this app for anyone that needs a helping hand talking to your clients.

Dress Up Dreams
United States
11 days using the app
November 19, 2024

I love heichat it talks on my behave I like how it explain everything to anyone who reached the chat on a professional way thank you so much I will continue use it keep up the good work I highly recommended heichat to any business who want someone answer any questions for them either they are available or not.

Petite Steps
United States
10 days using the app
November 18, 2024

Love it, it was up and running in minutes. Fine tuned it within half hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.

Mini Style Squad
United States
10 days using the app
November 10, 2024

Great Technology for every store! Everyone absolutely need it! This is a chatbot that help you with the conversion and make consulting with your custmers and help them for every thing they need! Youl will receive good feedback and good conversion!

it's great!

Game On Board
Germany
4 days using the app
November 6, 2024

I just started using it, but I have high expectations for improving the efficiency of shop management. Setup is very simple, with many AI models to choose from, and testing is also very convenient.

Elo Lab
United States
6 days using the app
September 26, 2024

Easy to set up and train. Very responsive team

Mojo
France
3 months using the app
October 17, 2023

this app has proven its worth, elevating my Shopify store's service to the next level.Installing it was a breeze, and I was amazed by its intuitive interface. In no time flat, the bot was operational, fielding customer inquiries and recommending relevant products tailored to their tastes. This freed me up to concentrate on procuring and curating inventory, reassured that my clientele was in capable hands. But the real revelation came just the other day when reviewing sales data. To my astonishment, the bot had already generated over $500 in revenue, handily offsetting the subscription cost.

m-lenses
United States
5 months using the app
July 13, 2023

a client messaged asking for an update on delayed shipment. I find this app automatically pulled up the details and let the customer know it would arrive in 2 more days. The entire exchange took seconds without me having to manually look up anything.
This app handles basic customer requests like order status, tracking, with any language,Now I no longer waste time repeatedly answering the same simple questions.

wanwu
United States
3 days using the app
May 15, 2023

this app has become an indispensable part of my customer service team. It can access my store policies and product listings without any effort and responds immediately to customers’ queries. It has been an immense help in improving customer satisfaction and increasing sales by providing prompt and accurate information to my customers.

Crazytrys™
United States
8 minutes using the app
May 15, 2023

I was pleasantly surprised by how seamlessly this app integrated with my Shopify store. It streamlined my customer service processes and delivered prompt assistance to my customers, resulting in higher satisfaction rates.

wbstone
China
7 minutes using the app
May 9, 2023

I installed this plugin and it has been a game changer for my business!
The bot is able to access my store policies and inventory, allowing customers to chat with it and receive recommendations for products.
The convenience of the bot has improved my customer experience tenfold!

CHERISHIFY
United States
9 minutes using the app