HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.3 (20)
Developer
heicarbook

Boost sales,Recommend Products. Help Track Order. Provide 24/7 Online Support Bot.

A sales chatbot based on the AI model of ChatGPT (GPT-3.5&GPT4) and Claude(Claude 3 Opus). 24/7 Converting general inquiries into sales. For "Where is my order" can be helpful in checking and responding accurately. Can take over the job of real human customer service. Support to answer discount, store policies, shipping policies. Use knowledge base and correction to train a customer service robot exclusively for your store.

A sales chatbot based on the AI model of ChatGPT (GPT-3.5&GPT4) and Claude(Claude 3 Opus). 24/7 Converting general inquiries into sales. For "Where is my order" can be helpful in checking and responding accurately. Can take over the job of real human customer service. Support to answer discount, store policies, shipping policies. Use knowledge base and correction to train a customer service robot exclusively for your store. more
  • Converting general inquiries into sales.
  • For "Where is my order" can be helpful in checking and responding accurately.
  • Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
  • Upload PDF/TXT files to chatbot's knowledge base and train your own AI.
  • Real-time awareness of store product listing and delisting information
Highlights
Use directly in Shopify admin
Works with the latest themes

Launched

April 26, 2023

Languages

English, Japanese, Chinese (Simplified), and Spanish

Categories

Works with

Checkout, WhatsApp, Claude3, OpenAI

Pricing

Free

Free to install

$1 Per 200k Extra Tokens

  • Free 800k Tokens
  • ~100 messages using GPT3.5 (not expired)
  • Based on information from store, automatic answering of questions.

Pro

$19.90 / month

7,000k Tokens/Month

  • Setup in three steps to active
  • Available 24/7, reply in up to 70 languages
  • Understands customer’s intent, recommends up to 500 products

3-day free trial

Pro Plus

$69.90 / month

33,000k Tokens/Month

  • Able to Change AI Models(GPT 4、Claude3 supported)
  • Recommends 3000 Products Within The Store
  • 1000 Knowledge Base
  • Live-chat supported

3-day free trial

Pro Max

$200 / month

160,000k Tokens/Month

  • Able to Change AI Models
  • Recommends 20000 products within the store
  • 3000 Knowledge Base
  • Live-chat supported
  • New Features Applied First

3-day free trial

Free

Free to install

$1 Per 200k Extra Tokens

  • Free 800k Tokens
  • ~100 messages using GPT3.5 (not expired)
  • Based on information from store, automatic answering of questions.

Pro

$19.90 / month

7,000k Tokens/Month

  • Setup in three steps to active
  • Available 24/7, reply in up to 70 languages
  • Understands customer’s intent, recommends up to 500 products

3-day free trial

Pro Plus

$69.90 / month

33,000k Tokens/Month

  • Able to Change AI Models(GPT 4、Claude3 supported)
  • Recommends 3000 Products Within The Store
  • 1000 Knowledge Base
  • Live-chat supported

3-day free trial

Pro Max

$200 / month

160,000k Tokens/Month

  • Able to Change AI Models
  • Recommends 20000 products within the store
  • 3000 Knowledge Base
  • Live-chat supported
  • New Features Applied First

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (20)

Overall rating
4.3
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 15% of ratings are 1 stars
February 28, 2024

App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great

Brightr® Sleep
United Kingdom
24 days using the app
heicarbook replied April 24, 2024

Hi Brightr® Sleep:
Thank you for using HeiChat.
Currently, HeiChat has been serving your website for 2 months.
Previously, there were some delays in replying to your emails, but now we are processing your email requests normally. We also welcome your feedback at any time.

February 23, 2024

素晴らしいアプリケーションです。私のコンバージョン率が完全に向上しました。このアプリケーションのおかげで、私のお客様は大手ブランドに匹敵するサポートを享受しています。強くお勧めし、私のすべての店舗に導入する予定です。

EleksTube IPS Global by EleksMaker JAPAN
Japan
About 1 month using the app
June 3, 2024

Great App for shopify. Easy to install and work with.

LED-nordic.com
Denmark
About 4 hours using the app
January 30, 2024

I have been testing the GPT 3.5 ver of the app and it was decently good with pretty acuurate product description and standard replies.

I decided to upgrade to GPT 4 ver and I was absolutely delighted by the maturity and professionalism of the language and the accuracy of product recommendation, order tracking etc.

This is a wonderful app and can take off massive burdens of customer support especially with repetetive FAQs.

The developer was very helpful and responsive

This is a must have app for any shopify store

Raw Spiritual
United Arab Emirates
6 months using the app
Edited December 12, 2023

I was shocked to see how well this app performs with such scant information. The setup was straightforward although they'd be wise to apply the selected color to various chat icon styles like Helpscout, etc. All in all it's a great tool to move away from the old FAQ/ help center model.

Vidlogix
United States
11 days using the app
heicarbook replied December 2, 2023

Thank you so much man! We are glad that we helps!

Support

heicarbook can answer any questions you have about HeiChat: ChatGPT Sales Chatbot.

Developer

heicarbook

1942 Broadway St. STE 314C, Boulder, CO, 80302, US

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