HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

Pricing
Free to install. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (51)
Developer
heicarbook

Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.

A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales. more
  • Converting general inquiries into sales with AI-powered insights.
  • For "Where is my order" can be helpful in checking and responding accurately.
  • Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
  • Train AI with shop policies, PDF/TXT files and correction for customized support
  • Real-time awareness of store product listing and delisting information
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, Japanese, Chinese (Simplified), and Spanish

Works with

Checkout, WhatsApp, Claude3, OpenAI, Google Gemini

Real-time messaging

AI chatbots, Live chat, Multi-language, Real-time translation, Customer insights

Automated responses

Discounts, FAQs, Greetings, Product recommendations, Quick replies, Order updates, Upsell

Customization

Color and font, Chat window, Business hours, Welcome messages, Chat buttons, Tagging, Agent avatar

Customization

Pop-ups, Multi-language

Offers and recommendations

Product recommendations, AI recommendations

Analytics

Conversion rates

Pricing

Free

Free to install

$1 Per 200k Extra Tokens

  • 800k Free Tokens
  • 500 Products to recommend
  • 100 Knowledge Bases
  • Customizable Widgets
  • Switch AI Models
  • Mobile App
  • AI tickets(Beta)

Pro

$19.90 / month

$1 Per 200k Extra Tokens

  • All Free Features
  • 7,000k Tokens/Month
  • 500 Products
  • 100 Knowledge Bases

3-day free trial

Pro Plus

$69.90 / month

$1 Per 200k Extra Tokens

  • All Pro Features
  • 33,000k Tokens/Month
  • 3,000 Products
  • 1,000 Knowledge Bases
  • Live-chat Support
  • WhatsApp Integration
  • Remove "Powered By"

3-day free trial

Pro Max

$200 / month

$1 Per 200k Extra Tokens

  • All Pro Plus Features
  • 160,000k Tokens/Month
  • 20,000 Products
  • 3,000 Knowledge Bases
  • Use Your Own OpenAI API Key
  • RTL Supported
  • Premium Requests

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (51)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
November 2, 2024

I am amazed by this app. So well thought out and implemented. I have nothing bad to say about it. I tried them all out, and this one is by far the best for what I needed. I honestly feel safe having this chatbot be the potential first contact for my luxury clothing brand.

Luna e Stelle
United States
10 months using the app
Edited October 28, 2024

I recently started using HeiChat to automate customer service for another one of my online stores. Having successfully used it for a previous store, I knew it would be a great fit. This new store, however, presents many variables that significantly increase the customer support workload. I couldn't be happier with the results. The AI is incredibly knowledgeable and consistently provides detailed and accurate responses to customer inquiries. It's truly impressive how well it understands and handles a wide range of questions. A special shoutout to Dave from HeiChat, who was exceptionally helpful in getting everything setup correctly. He made sure the system was perfectly aligned with my business objectives, and his support made the entire process seamless and efficient. Overall, heichat has significantly improved my customer service experience, and I highly recommended it to any business looking to enhance their customer support operations. It's a no brainer for any online store. Definitely leaving money on the table by not having this enabled on your website.

Wilbert
Morocco
16 days using the app
November 9, 2024

We're still in the learning phase but we can already tell this is a great tool that will help us to solve common questions and close sales. Our products are specially difficult to purchase because there are a lot of questions that customers need solving before purchasing, and this is helping us a lot. Also, the support team is amazing, they're always available and super helpful to solve whatever issue we encounter

Beeeezzy
United States
9 days using the app
October 25, 2024

My store has 1,000 products, but the free package only supports learning for 500 products. I contacted the development team, and they quickly helped me increase it to 1,000. the chatbot learns very fast and can immediately make recommendations based on the products. Not bad.

Pure Glowye
United Kingdom
13 days using the app
October 24, 2024

My friend recommended an AI chatbot for their store, and I found it very convenient! they don't charge based on the number of agents, and most functions can be used for free in the basic version. I highly recommend it.

TownTallShip
New Zealand
17 days using the app

Support

heicarbook can answer any questions you have about HeiChat: ChatGPT Sales Chatbot.

Developer

heicarbook

1942 Broadway St. STE 314C, Boulder, CO, 80302, US

Launched

April 26, 2023

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