HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.3 (21)
Developer
heicarbook

Boost sales,Recommend Products. Help Track Order. Provide 24/7 Online Support Bot.

A sales chatbot based on the AI model of ChatGPT (GPT-3.5&GPT4) and Claude(Claude 3 Opus). 24/7 Converting general inquiries into sales. For "Where is my order" can be helpful in checking and responding accurately. Can take over the job of real human customer service. Support to answer discount, store policies, shipping policies. Use knowledge base and correction to train a customer service robot exclusively for your store.

A sales chatbot based on the AI model of ChatGPT (GPT-3.5&GPT4) and Claude(Claude 3 Opus). 24/7 Converting general inquiries into sales. For "Where is my order" can be helpful in checking and responding accurately. Can take over the job of real human customer service. Support to answer discount, store policies, shipping policies. Use knowledge base and correction to train a customer service robot exclusively for your store. more
  • Converting general inquiries into sales.
  • For "Where is my order" can be helpful in checking and responding accurately.
  • Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
  • Upload PDF/TXT files to chatbot's knowledge base and train your own AI.
  • Real-time awareness of store product listing and delisting information
Highlights
Use directly in Shopify admin
Works with the latest themes

Real-time messaging

AI chatbots, Live chat, Multi-language, Real-time translation

Automated responses

Discounts, FAQs, Greetings, Order updates, Product recommendations, Quick replies, Upsell

Customization

Agent avatar, Business hours, Chat buttons, Chat window, Color and font, Tagging, Welcome messages

Launched

April 26, 2023

Languages

English, Japanese, Chinese (Simplified), and Spanish

Categories

Works with

Checkout, WhatsApp, Claude3, OpenAI

Pricing

Free

Free to install

$1 Per 200k Extra Tokens

  • Free 800k Tokens
  • ~100 messages using GPT3.5 (not expired)
  • Based on information from store, automatic answering of questions.

Pro

$19.90 / month

7,000k Tokens/Month

  • Setup in three steps to active
  • Available 24/7, reply in up to 70 languages
  • Understands customer’s intent, recommends up to 500 products

3-day free trial

Pro Plus

$69.90 / month

33,000k Tokens/Month

  • Able to Change AI Models(GPT 4、Claude3 supported)
  • Recommends 3000 Products Within The Store
  • 1000 Knowledge Base
  • Live-chat supported

3-day free trial

Pro Max

$200 / month

160,000k Tokens/Month

  • Able to Change AI Models
  • Recommends 20000 products within the store
  • 3000 Knowledge Base
  • Live-chat supported
  • New Features Applied First

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (21)

Overall rating
4.3
Counts per rating level
  • 81% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
February 28, 2024

App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great

Brightr® Sleep
United Kingdom
24 days using the app
heicarbook replied April 24, 2024

Hi Brightr® Sleep:
Thank you for using HeiChat.
Currently, HeiChat has been serving your website for 2 months.
Previously, there were some delays in replying to your emails, but now we are processing your email requests normally. We also welcome your feedback at any time.

June 3, 2024

Great App for shopify. Easy to install and work with.

LED-nordic.com
Denmark
About 4 hours using the app
January 30, 2024

I have been testing the GPT 3.5 ver of the app and it was decently good with pretty acuurate product description and standard replies.

I decided to upgrade to GPT 4 ver and I was absolutely delighted by the maturity and professionalism of the language and the accuracy of product recommendation, order tracking etc.

This is a wonderful app and can take off massive burdens of customer support especially with repetetive FAQs.

The developer was very helpful and responsive

This is a must have app for any shopify store

Raw Spiritual
United Arab Emirates
6 months using the app
October 17, 2023

this app has proven its worth, elevating my Shopify store's service to the next level.Installing it was a breeze, and I was amazed by its intuitive interface. In no time flat, the bot was operational, fielding customer inquiries and recommending relevant products tailored to their tastes. This freed me up to concentrate on procuring and curating inventory, reassured that my clientele was in capable hands. But the real revelation came just the other day when reviewing sales data. To my astonishment, the bot had already generated over $500 in revenue, handily offsetting the subscription cost.

m-lenses
United States
5 months using the app
September 28, 2023

my friend told me about this app, and initially, I was skeptical about just how much it could help boost my sales. However, within weeks of installing, I began to see noticeable improvements in customer interaction and engagement. For instance, there was a significant decrease in the number of abandoned carts, which I believe resulted from the personalized product recommendations that the app was providing to my customers.Before long, this app had already contributed over $300 in sales revenue, completely covering the cost of subscription. While there are still some aspects of the app that could be improved upon, such as the ability to customize the bot’s responses, overall, I am very satisfied with the service it has provided for my store.

Security System Solution
China
15 days using the app

Support

heicarbook can answer any questions you have about HeiChat: ChatGPT Sales Chatbot.

Developer

heicarbook

1942 Broadway St. STE 314C, Boulder, CO, 80302, US

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