HeiChat: ChatGPT Sales Chatbot

HeiChat: ChatGPT Sales Chatbot

Free plan available. Free trial available.
Rating (4.2)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

April 26, 2023

Languages

English, Japanese, Chinese (Simplified), and Spanish

Categories

Chat

Works with

Checkout, WhatsApp, Claude3, OpenAI

Boost sales,Recommend Products. Help Track Order. Provide 24/7 Online Support Bot.

A sales chatbot based on the AI model of ChatGPT (GPT-3.5&GPT4) and Claude(Claude 3 Opus). 24/7 Converting general inquiries into sales. For "Where is my order" can be helpful in checking and responding accurately. Can take over the job of real human customer service. Support to answer discount, store policies, shipping policies. Use knowledge base and correction to train a customer service robot exclusively for your store.

A sales chatbot based on the AI model of ChatGPT (GPT-3.5&GPT4) and Claude(Claude 3 Opus). 24/7 Converting general inquiries into sales. For "Where is my order" can be helpful in checking and responding accurately. Can take over the job of real human customer service. Support to answer discount, store policies, shipping policies. Use knowledge base and correction to train a customer service robot exclusively for your store. more
  • Converting general inquiries into sales.
  • For "Where is my order" can be helpful in checking and responding accurately.
  • Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
  • Upload PDF/TXT files to chatbot's knowledge base and train your own AI.
  • Real-time awareness of store product listing and delisting information

Pricing

Free

Free to install

$1 Per 200k Extra Tokens

  • Free 4,000k Tokens
  • ~400 messages using GPT3.5 (not expired)
  • Based on information from store, automatic answering of questions.

Pro

$19.90 / month

7,000k Tokens/Month

  • Setup in three steps to active
  • Available 24/7, reply in up to 70 languages
  • Understands customer’s intent, recommends up to 500 products

3-day free trial

Pro Plus

$69.90 / month

33,000k Tokens/Month

  • Able to Change AI Models(GPT 4、Claude3 supported)
  • Recommends 3000 Products Within The Store
  • 1000 Knowledge Base
  • Live-chat supported

3-day free trial

Pro Max

$200 / month

160,000k Tokens/Month

  • Able to Change AI Models
  • Recommends 20000 products within the store
  • 3000 Knowledge Base
  • Live-chat supported
  • New Features Applied First

3-day free trial

Free

Free to install

$1 Per 200k Extra Tokens

  • Free 4,000k Tokens
  • ~400 messages using GPT3.5 (not expired)
  • Based on information from store, automatic answering of questions.

Pro

$19.90 / month

7,000k Tokens/Month

  • Setup in three steps to active
  • Available 24/7, reply in up to 70 languages
  • Understands customer’s intent, recommends up to 500 products

3-day free trial

Pro Plus

$69.90 / month

33,000k Tokens/Month

  • Able to Change AI Models(GPT 4、Claude3 supported)
  • Recommends 3000 Products Within The Store
  • 1000 Knowledge Base
  • Live-chat supported

3-day free trial

Pro Max

$200 / month

160,000k Tokens/Month

  • Able to Change AI Models
  • Recommends 20000 products within the store
  • 3000 Knowledge Base
  • Live-chat supported
  • New Features Applied First

3-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

19 reviews

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
February 28, 2024

App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great

Brightr® Sleep
United Kingdom
24 days using the app
heicarbook replied April 24, 2024

Hi Brightr® Sleep:
Thank you for using HeiChat.
Currently, HeiChat has been serving your website for 2 months.
Previously, there were some delays in replying to your emails, but now we are processing your email requests normally. We also welcome your feedback at any time.

January 30, 2024

I have been testing the GPT 3.5 ver of the app and it was decently good with pretty acuurate product description and standard replies.

I decided to upgrade to GPT 4 ver and I was absolutely delighted by the maturity and professionalism of the language and the accuracy of product recommendation, order tracking etc.

This is a wonderful app and can take off massive burdens of customer support especially with repetetive FAQs.

The developer was very helpful and responsive

This is a must have app for any shopify store

Raw Spiritual
United Arab Emirates
6 months using the app
Edited December 12, 2023

I was shocked to see how well this app performs with such scant information. The setup was straightforward although they'd be wise to apply the selected color to various chat icon styles like Helpscout, etc. All in all it's a great tool to move away from the old FAQ/ help center model.

Vidlogix
United States
11 days using the app
heicarbook replied December 2, 2023

Thank you so much man! We are glad that we helps!

October 17, 2023

this app has proven its worth, elevating my Shopify store's service to the next level.Installing it was a breeze, and I was amazed by its intuitive interface. In no time flat, the bot was operational, fielding customer inquiries and recommending relevant products tailored to their tastes. This freed me up to concentrate on procuring and curating inventory, reassured that my clientele was in capable hands. But the real revelation came just the other day when reviewing sales data. To my astonishment, the bot had already generated over $500 in revenue, handily offsetting the subscription cost.

m-lenses
United States
5 months using the app
June 17, 2023

My friend told me about this app. So I decided to give it a try. I was quite impressed with its ability to automatically learn my store policies and recommend products .However,this app only supported learning and recommending from 500 products within my store, while my store carries a whopping 10,000 items,
I reached out to the developer via email to inquire if there was a way to increase the number of products supported. To my surprise, they were very responsive and accommodating. Without increasing the price, they updated the app to support recommending all 10,000 items in my store!

ORKY
China
2 months using the app

About this app

Launched

April 26, 2023

Languages

English, Japanese, Chinese (Simplified), and Spanish

Categories

Chat

Works with

Checkout, WhatsApp, Claude3, OpenAI

Built by heicarbook

About heicarbook

4.3 average rating

1 year building apps for the Shopify App Store

1942 Broadway St. STE 314C, Boulder, CO, 80302, US

Support

Send a message

1-213-376-7565

heicarbook@gmail.com

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