Reviews (22)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 13, 2024

CloudShelf is an excellent app for enhancing our in-store experience.
They are incredibly supportive and responsive, ensuring we get the most out of the app. Highly recommended for any retailer looking to improve their in-store experience and boost sales!

CarniStore
United Arab Emirates
About 1 year using the app
Cloudshelf Ltd replied June 25, 2024

Hello Mohamed at CarniStore,

Thank you so much for taking the time to leave us such a kind review.

We are thrilled to be working with you and the team, and it's great to hear how Cloudshelf is helping you to increase sales and enhance the in-store experience.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

Edited February 29, 2024

Update 2: Cloudshelf has been a huge success in the past month that I have been utilizing it. I have a pop-up store located inside of a dog daycare. I do not own the dog daycare, nor do I pay the staff, I just pay rent for the space. I also do not spend more than a few minutes in this dog daycare each week. I needed some way to allow my customers to shop and securely check-out WITHOUT any interaction from the staff at the dog daycare. Cloudshelf has been a huge hit because it allows me to use banners, give full product descriptions, and is very user friendly, plus it's very eye catching. I can't say enough great things about Cloudshelf!

My advice would be to regularly make a duplicated copy of your active Cloudshelf just incase you run into the issues i've had in my previous reviews.

Definitely check out Cloudshelf!

Update: Cloudshelf has been quick to respond and correct the issues I was experiencing. I am currently using the unpaid version of Cloudshelf and it has been an integral part in developing my business. Because of this I am upgrading my review from a 3 to a 5.
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I am appreciative and do really like Cloudshelf; however, there have been multiple occasions when editing banners that suddenly my Cloudshelf "unallocates" and I have to set the entire Cloudshelf I am working on back up again. Pictures, Products, links to social media, everything.

The second issue is that none of my active coupons within Shopify work through the Cloudshelf app.

Chief Treats
United States
3 months using the app
Cloudshelf Ltd replied February 5, 2024

Hello William at Chief Treats,

Thank you so much for taking the time to leave such a nice review.

We really appreciate your patience whilst we were fixing the issues you had experienced recently, and we will do our very best to ensure that your Cloudshelf experience remains smooth and efficient.

We are here to support you with any additional pop-up locations.

In the meantime, if we can help with anything else, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

March 14, 2022

I used this App to help generate instore customer experiences also showcase products that aren’t available for display due to limited space. Sofia from CloudShelf has been really supportive and offer professional advice and solutions which help retailer like me to grow. Highly recommended to try the service!

RawLuxe boutique
United Kingdom
Over 2 years using the app
Cloudshelf Ltd replied March 14, 2022

Hello Cindy at Rawluxe Boutique,

Thank you so much for taking the time to leave us such a kind review. This is so awesome to see!

It was lovely to visit you at your beautiful store last week and we are glad to be working with you. We really appreciate your support and are so happy to hear that Cloudshelf is helping you to showcase your products that are not on display in-store.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us any time on support@cloudshelf.ai.

Best wishes,

Sofia from the Customer Success team

May 11, 2022

From the initial contact, through to the delivery of Cloudshelf, I cannot recommend the product and the team highly enough. They have been supportive, communicative and, have listened to our ideas for how the software could be developed to deliver future benefits to our business—and ulitimately—our customers’ experience of Trollbeads in terms of brand and our proposition. I want to thank the entire team for their consummate professionalism and positive proactive approach to updates/support and personal visits to our work environment so that they can continue to understand our needs and commercial ambitions. Thank you all, once again, Team Trollbeads

Trollbeads
United Kingdom
About 2 years using the app
Cloudshelf Ltd replied May 19, 2022

Hello Joanne at Trollbeads,

Thank you so much for taking the time to leave us such a lovely review.

We are really happy to be working with you and value your continuous support. Your feedback is much appreciated and we are really happy to be building in to Cloudshelf so that it reflects your brand even more.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

September 25, 2022

I am using the service and super happy with software and looking forward to have more added features.

JT Skateboard
United Kingdom
Almost 2 years using the app
Cloudshelf Ltd replied October 7, 2022

Hello Jeevan at JT Skateboard,

Thank you so much for taking the time to leave us a great review. We really appreciate your ongoing support.

We're super happy to be working with you and it's great to hear how Cloudshelf is helping you to promote your full range of skateboard products to your shoppers.

We look forward to sharing more new features with you very soon.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

April 5, 2022

Great app! Very easy and intuitive to use! The Cloudshelf support team are amazing too! Highly recommended!

Ohs And Ones
United Kingdom
Over 1 year using the app
Cloudshelf Ltd replied April 5, 2022

Hello David at Ohs and Ones,

Thank you so much for taking the time to leave us such a great review.

We’re delighted to be working with you and it was great to speak with you last week, about your awesome clothing range. It’s great to hear how you’re finding Cloudshelf so far and we really value all your useful feedback.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

March 18, 2022

Cloudshelft help me to show my customers all my rugs and Leather handbags we have in stock in our warehouse .

Artisan Stories
United Kingdom
11 months using the app
Cloudshelf Ltd replied March 18, 2022

Hello Noureddine at Artisan Stories,

Thank you so much for taking the time to leave us such a kind review.

It was lovely to see you in your beautiful store last week and we are glad to be working with you. We really appreciate your support and we’re happy to hear that Cloudshelf is helping you to showcase your lovely rug and handbag range to customers.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us any time on support@cloudshelf.ai.

Best wishes,


Sofia from the Customer Success team

Edited August 22, 2022

I use the App to support my website and it has been invaluable.
My Customers Enjoy Browsing it whenever they are even waiting at the counter.
It is now a mode of directing my customers to leave me a review instantly .
my Review had double since the feature had been install.

Kingdom Gift Centre
United Kingdom
6 months using the app
Cloudshelf Ltd replied March 10, 2022

Hello Rikky at Kingdom Gift Centre,

Thank you so much for taking the time to leave us our very first review this is so amazing to see!

It was lovely to visit you at your lovely store yesterday and we are glad to be working with you. We really appreciate your support and are so happy to hear that Cloudshelf is proving valuable to your store.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us any time on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

August 2, 2022

The team at Cloudshelf are incredibly personable and helpful. Having Cloudshelf in store is helpful as our physical store is small and it means we can share a larger range to in store customers. As traditional retail progresses Cloudshelf's role will evolve and it's role within your store too.

MADE THE EDIT
United Kingdom
5 months using the app
Cloudshelf Ltd replied August 5, 2022

Hello Lizzie & Mia at Made-The-Edit,

Thank you so much for taking the time to leave us such a lovely review. As one of our very first retailers to join us on our journey, we really appreciate your ongoing support.

We are so happy to be working with a retailers like yourself and it's great to hear all about how Cloudshelf is helping you to showcase your full range of awesome shoes.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

October 22, 2023

I am sincerely very happy about my experience with Cloudshelf. The team are very responsive. They have been able to integrate my booking system to their cloud shelf! Short story, I am using a booking app name Book That App and it's now compatible with cloud shelf. Everything is working nice and the costumer love the Kiosk experience Cloudshelf provide.

Thanks again to this dedicate team. I look forward for what's coming next.

Cheers

Vincent

Nomades du parc
Canada
4 months using the app
Cloudshelf Ltd replied October 25, 2023

Hello Vincent at Nomades du Parc,

Thanks so much for taking the time to leave us an awesome review. We really appreciate your kind words.

The team here are delighted to be working with you and it's great to hear how Cloudshelf is helping your customers to book their holiday rental equipment through your self-serve kiosks. We look forward to supporting you in many more locations :)

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai.

Best wishes,
Sofia from the Customer Success team