Reviews (24)

Overall rating
5
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited June 15, 2022

Great App and program. Only been operating for a week but we have had a fantastic response from clients. They find it easy and useful to navigate. We have been using it as a tool to showcase products that we are not currently showing in store visibly. Definitely would recommend. The team have been a delight to work with so far as well, always there on hand when we have had issues. Shout out to Sofia and Jason. Update: Having used Cloudshelf for now a couple of months, a number of new features have been added which has been beneficial. The use of having a search icon now is a bonus, saves a lot of time for us to check stock availability. Plus having Instagram and the new reviews page allows customers to scan and follow us instantly or leave a review for us without too much difficulty.

Sukie's
United Kingdom
3 months using the app
Cloudshelf Ltd replied March 28, 2022

Hello Shahrouz at Sukie’s,

Thank you so much for taking the time to leave us such a lovely review.

It was great to visit you at your stunning store last week and we are thrilled to be working with you. We really appreciate your support and we’re so happy to hear that Cloudshelf is helping you to showcase your awesome shoe range that is not on display in-store.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

May 11, 2022

From the initial contact, through to the delivery of Cloudshelf, I cannot recommend the product and the team highly enough. They have been supportive, communicative and, have listened to our ideas for how the software could be developed to deliver future benefits to our business—and ulitimately—our customers’ experience of Trollbeads in terms of brand and our proposition. I want to thank the entire team for their consummate professionalism and positive proactive approach to updates/support and personal visits to our work environment so that they can continue to understand our needs and commercial ambitions. Thank you all, once again, Team Trollbeads

Trollbeads
United Kingdom
2 months using the app
Cloudshelf Ltd replied May 19, 2022

Hello Joanne at Trollbeads,

Thank you so much for taking the time to leave us such a lovely review.

We are really happy to be working with you and value your continuous support. Your feedback is much appreciated and we are really happy to be building in to Cloudshelf so that it reflects your brand even more.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

September 14, 2022

Really useful way to engage new customers at pop-ups and events. We also have it installed in our retail location.

ISHKAR
United Kingdom
6 months using the app
Cloudshelf Ltd replied September 23, 2022

Hello Nadia at Ishkar,

Thank you so much for taking the time to leave us such a nice review. We really appreciate your ongoing support.

We are delighted to be working with you and it's great to hear how Cloudshelf is helping you to showcase your lovely products to new customers at pop-ups and events.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

March 18, 2022

I'm really happy with Cloudshelf. The customer service has been amazing and the product is fantastic.
We use Cloudshelf as an interactive catalogue to show our customers how our items look on different breeds of dogs and it has made our in-store sales easier for customers that can't bring their dog to try the items on.
I strongly recommend CLoudshelf.

OVERGLAM LONDON
United Kingdom
9 days using the app
Cloudshelf Ltd replied March 18, 2022

Hello Dante at Overglam,

Thank you so much for taking the time to leave us such a lovely review.

It was great to meet with the team recently and we are glad to be working with you. We really appreciate your support and we’re so thrilled to hear that Cloudshelf is helping you to showcase your awesome dog clothing range to customers.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us any time on support@cloudshelf.ai.

Best wishes,


Sofia from the Customer Success team

July 28, 2022

I have had the experience to be introduced to this amazing platform in which is boosting my business profit. I am sure sales will increase as soon as my customers are all introduced to the new system.

Beauty & Pampering
United Kingdom
21 days using the app
Cloudshelf Ltd replied August 1, 2022

Hello Rosana at Beauty & Pampering,

Thank you so much for taking the time to leave us such a lovely review. We really appreciate your support.

We are so thrilled to be working with you and it's great to hear all about how Cloudshelf is helping you to showcase products and capture reviews in your awesome salon.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

August 2, 2022

The team at Cloudshelf are incredibly personable and helpful. Having Cloudshelf in store is helpful as our physical store is small and it means we can share a larger range to in store customers. As traditional retail progresses Cloudshelf's role will evolve and it's role within your store too.

MADE THE EDIT
United Kingdom
5 months using the app
Cloudshelf Ltd replied August 5, 2022

Hello Lizzie & Mia at Made-The-Edit,

Thank you so much for taking the time to leave us such a lovely review. As one of our very first retailers to join us on our journey, we really appreciate your ongoing support.

We are so happy to be working with a retailers like yourself and it's great to hear all about how Cloudshelf is helping you to showcase your full range of awesome shoes.

If we can help, or you have any further thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

April 5, 2022

Cloudshelf is a great tool to showcase products that we currently not showing as part of our showroom collection. The tablet is easy to use and a good way to engage and make customer interested. The backend support is excellent. I would strongly recommend this product to any retailers

Goldfinger
United Kingdom
19 days using the app
Cloudshelf Ltd replied April 5, 2022

Hello Carl at Goldfinger,

Thank you so much for taking the time to leave us such a kind review.

We are really happy to be working with you and value your continuous support. It's so great to hear that Cloudshelf is helping you to showcase your beautiful furniture & lifestyle range.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

Edited August 22, 2022

I use the App to support my website and it has been invaluable.
My Customers Enjoy Browsing it whenever they are even waiting at the counter.
It is now a mode of directing my customers to leave me a review instantly .
my Review had double since the feature had been install.

Kingdom Gift Centre
United Kingdom
6 months using the app
Cloudshelf Ltd replied March 10, 2022

Hello Rikky at Kingdom Gift Centre,

Thank you so much for taking the time to leave us our very first review this is so amazing to see!

It was lovely to visit you at your lovely store yesterday and we are glad to be working with you. We really appreciate your support and are so happy to hear that Cloudshelf is proving valuable to your store.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us any time on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

March 10, 2022

Cloudshelf has been a great experience for us so far and it's been an effective sales tool to show customers our products and increase our sales. The team have been really responsive and helpful anytime we've had queries and we look forward to continuing to work with them.

Billboard Furniture
United Kingdom
3 days using the app
Cloudshelf Ltd replied March 10, 2022

Hello Deepesh at Billboard Furniture,

Thank you so much for taking the time to leave us one of our first reviews this has made us smile.

It was great to visit you in store this week and we really appreciate your continuous useful feedback on your Cloudshelf. We are really happy to hear that Cloudshelf is helping you to show customers your awesome furniture range and we’re so happy to be working with you.

If we can help, or you have any additional thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team

March 28, 2022

Such a great app, really good tool for showing customers items that we don't always have in store from our website. The team is so supportive and helpful, (particularly Sofia, she's amazing) we couldn't recommend them enough!

Whitton Pet Centre
United Kingdom
25 days using the app
Cloudshelf Ltd replied March 28, 2022

Hello Sandra & Carly at Whitton Pet Centre,

Thank you so much for taking the time to leave us such a kind review.

It was lovely to visit you both in-store last week and we are really happy to be working with you. We really value your support and we are glad to hear that Cloudshelf is assisting you with showing customers your fabulous pet products.

If we can help, or you have any thoughts on how we can make Cloudshelf even better, you can reach us anytime on support@cloudshelf.ai

Best wishes,
Sofia from the Customer Success team