Orders and shipping
COD Order Confirmation

COD Order Confirmation

by Softpulse Infotech

For India | Save delivery cost by avoiding fraud or fake order

4.1 of 5 stars(40 reviews)
Free to install. Additional charges may apply.
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Auto Order Confirmation

Auto order confirmation via phone call & SMS for Cash on Delivery (COD) orders.

Reduce return ratio & cost

Reduce product return ratio and save your valuable time for unnecessary shipments because of fake/dummy orders.

Easy to manage

Tags for filter and process orders easily.

About COD Order Confirmation

Are you frustrated because of unwanted, fake & fraud COD orders ?

If Yes, then this app is for you. COD Order Confirmation​ app will help you to​ product return ratio from fake/dummy orders. You can customize the​ settings​ easily through app admin area. + Easy to install + Easy to ​setup + Customer will get confirmation call for COD orders + Easy to Turn on/off ​Call mode from app admin area

How this app works ?

  • Whenever customer places a COD (Cash On Delivery) order on your, App immediately call customer on given mobile number and IVR will be played for Order Confirmation. And ask for an input to approve or reject the order.
  • Customer will give an input and app will mark particular order with action taken by customer
  • In case of customer will not receive call or reject the call, order verification will be marked as Pending, so that you can take manual action on the same.

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Pricing

Free to install

$0.03 USD per received call & $0.0064 USD per SMS sent

Overall rating
4.1 of 5 stars
 Based on 40 reviews

  • 5 of 5 stars
    55% of ratings are 5 stars
    (22)
  • 4 of 5 stars
    20% of ratings are 4 stars
    (8)
  • 3 of 5 stars
    15% of ratings are 3 stars
    (6)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    8% of ratings are 1 stars
    (3)
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Most recent reviews

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Rating
5 of 5 stars
Last edited
December 28, 2019

Packman Packaging is one of India’s largest manufacturers of corrugated boxes, corrugated rolls, bubble rolls, bubble pouches, courier bags, POD jackets, duct tapes, e-commerce shipping bags and more.

Peluche.in

Rating
3 of 5 stars
Last edited
December 12, 2019

We just installed the app today, this is what I have found after testing the app as a customer

Confirmation IVR should Take Store Name
Confirmation IVR should keep repeating at least for 3-4 times. As the for first time 8 out of 10 times customer will not be able to understand what is happening

Because of these two missing features, I am taking away 2 stars. I will use it for a week before we take a final call to use this app or Not.

Please let me know if you could add these two features.

Developer reply

December 12, 2019

Thank you for your review.

Among these 2 features, We are providing 1st one - with which you can ask us to change IVR message and also we can set mp3 or wav audio file if you can provide any.

and for 2nd - IVR can be longer and it can charge you extra for longer calls. That is why we are not providing this feature at the moment.

You can write us on support@shopiapps.in in case of any issue. We are happy to help you.

Tunisia Shoexpress

Rating
5 of 5 stars
Last edited
December 2, 2019

Great app
Hope it will work not only for Indian customers.

Developer reply

December 2, 2019

Yes. It is working fine. Please make sure it is for Indian Customer's only. You can use our other app Global SMS Notifier for International Use and various types of SMS notifications.
Also you can write us on support@shopiapps.in for further inquiry.
Thanks.

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