Cashify COD Order Confirmation

Name: Cashify COD Order Confirmation
Brand: Softpulse Infotech
Rating: 3.2 (25 reviews)

Pricing: Free to install. Additional charges may apply.
Rating: 3.2 (25)
Developer: Softpulse Infotech

flow of cod order verification with otp, call or sms

Are you frustrated because of unwanted, fake & fraud COD orders ?

Unwanted & fake COD (Cash on Delivery) orders increases expense on logistics which affects your store revenue and so profit. This app helps you with automated IVR calls to customer for COD and/or prepaid orders for verification. If customer confirm or cancel the order it will add a tag in Shopify orders which helps you to filter orders easily. Multiple mode available like OTP Verification, IVR Call and SMS.

COD Order verification with IVR Calls, OTP & SMS
Different tags for pending, confirm or cancelled orders
Ready to use, No code required
Phone number verification works for Cash on delivery as well as prepaid orders

Languages

English

Works with

Checkout

Pricing

Free

Free to install

(Reduced) $0.025 USD per received call, $0.0064 USD per SMS sent, $0.015 USD per OTP sent

All charges are billed in USD.

Reviews (25)

Overall rating

3.2

Counts per rating level

60% of ratings are 5 stars
15
16% of ratings are 4 stars
4
8% of ratings are 3 stars
2
0% of ratings are 2 stars
16% of ratings are 1 stars
4

All reviews

October 13, 2023

Work best. good support. go for it

R for Rabbit

India

Almost 5 years using the app

Edited February 4, 2024

We just installed the app today, this is what I have found after testing the app as a customer

Confirmation IVR should Take Store Name
Confirmation IVR should keep repeating at least for 3-4 times. As the for first time 8 out of 10 times customer will not be able to understand what is happening

Because of these two missing features, I am taking away 2 stars. I will use it for a week before we take a final call to use this app or Not.

Please let me know if you could add these two features.

[Revised] App has evolved and worked great for us, we have been using it for years now.

Peluche.in

India

About 4 years using the app

Softpulse Infotech replied December 12, 2019

Thank you for your review.

Among these 2 features, We are providing 1st one - with which you can ask us to change IVR message and also we can set mp3 or wav audio file if you can provide any.

and for 2nd - IVR can be longer and it can charge you extra for longer calls. That is why we are not providing this feature at the moment.

You can write us on support@shopiapps.in in case of any issue. We are happy to help you.

Edited December 15, 2020

My clients turned down due to this app.
I've lost so many orders because of the Non-confirmation of COD orders. It is so tough to bring clients to your website, because of poor apps, all efforts go waste

aaranyam.com

India

About 1 year using the app

Softpulse Infotech replied December 16, 2020

Sir,

There is some misunderstanding that our app affects COD orders. Our app is not performing before client comes to your store and complete the orders. It will make call and SMS only after customer has placed a COD order on your store.

And there can be any case, where customer is picking up the call and entering valid input, not picking up the call OR entering wrong input. Anything is possible as customer's end. We can not handle that part.
Please write us back on support@shopiapps.in , so that we can do further conversation and get doubts clear.

Thanks.