HillTeck ‑ Verify COD Orders

HillTeck ‑ Verify COD Orders

Free to install. Additional charges may apply.
Rating (5.0)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

June 18, 2020

Languages

English

Categories

Abandoned cart

Hillteck is a purpose-built to detect & reduce RTO losses & WhatsApp Marketing Automation platform.

Hillteck offers an all-inclusive automation suite to manage your orders effectively. It reduces Return to Origin (RTO) losses, enhances customer engagement, and strengthens brand recognition and endorsement. This platform provides automated IVR calls & WhatsApp messages to customers, ensuring seamless verification of both COD and prepaid orders. Upon order confirmation or cancellation, it will include a label in Shopify orders, simplifying order filtering.

Hillteck offers an all-inclusive automation suite to manage your orders effectively. It reduces Return to Origin (RTO) losses, enhances customer engagement, and strengthens brand recognition and endorsement. This platform provides automated IVR calls & WhatsApp messages to customers, ensuring seamless verification of both COD and prepaid orders. Upon order confirmation or cancellation, it will include a label in Shopify orders, simplifying order filtering. more
  • Automated voice call and WhatsApp message verification for COD orders
  • Convert COD orders to prepaid by implementing customized incentives
  • Send reminders for abandoned carts to customers' WhatsApp numbers
  • Send Order Confirmation, Shipment Tracking and many more automated messages
  • Customize WhatsApp broadcast messages

Pricing

Free to install

Free to install

Free to install

Free to install

All charges are billed in USD.

273 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective Cash on Delivery order verification, which helps reduce fake orders and Return to Origin cases. It's praised for its user-friendly interface, seamless Shopify integration, and cost-effectiveness. Features like automated calls, WhatsApp verification, abandoned cart recovery, and transitioning from COD to prepaid are appreciated. Merchants report a decrease in RTO rates and an increase in customer engagement and conversion rates, enhancing their brand and customer service. The support team is also noted as responsive.

May 21, 2024

HillTeck is doing a great job by providing the best value. their customer support is always there to help you and ready to make tweaks in the messages also as per special request. Coming to their service, i believe getting a double confirmation from the customer about their order is a very nice approach and Hilteck help us do the same however i see that only 50% to 60% of people confirm their order on whatsapp and almost 40% gets ignored. I am not saying 60% is a bad number but just putting the facts out there so that someone using this app can make a wise decision. Also i have noticed that this helps me reduce my RTO by a significant number however i still call my customers to confirm their order even after they have confirmed over whatsapp. But what i believe is that they are providing top notch service and helps to reduce the RTO so go for it without any doubt if you want to reduce your RTO and build trust with your customers.

IndiGoBazar
India
25 days using the app
Hillteck replied May 23, 2024

Thank you for your detailed review! We're thrilled to hear you're satisfied with our service and support. We'll keep striving to improve and help you reduce RTO further. 🚀

April 16, 2024

We are using Hilteck since so long for COD verification and Abandoned Cart Recovery. and it helped us a lot in both of the things. Additionally COD to Prepaid feature is also good. I recommend this.

Dermabay
India
5 months using the app
Hillteck replied April 17, 2024

Thank you for being a long-time user of Hilteck! We're thrilled to hear that our COD verification and Abandoned Cart Recovery features have been beneficial for your business. We're glad you appreciate the COD to Prepaid feature as well. Your recommendation means a lot to us!

April 23, 2024

I highly recommend this app for both new and established D2C brands looking to effortlessly boost customer engagement and drive sales. With its automated, polished messaging for pre- and post-shipping support, clean interface, abandoned cart messaging, and ability to transition from cash-on-delivery to prepaid, it's a must-have. Plus, it's cost-effective and backed by a fantastic support team. It's helped us reduce RTO and convert COD orders to prepaid with ease.

My Store
India
About 1 month using the app
Hillteck replied April 25, 2024

Thank you for the glowing recommendation! We're thrilled to hear that our app has been instrumental in boosting your customer engagement and driving sales. We're committed to providing a seamless experience for D2C brands, and we're delighted to hear that our features such as automated messaging and abandoned cart recovery have been beneficial for your business. We appreciate your support and look forward to continuing to serve you!

About this app

Launched

June 18, 2020

Languages

English

Categories

Abandoned cart

Built by Hillteck

About Hillteck

5.0 average rating

4 years building apps for the Shopify App Store

Whitefield, Bengaluru, KA, 560066, IN

Support

Send a message

support@hillteck.com

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