Orders and shipping
Order Verification by Call

Order Verification by Call

by Hillteck

Save delivery cost by avoiding fraud or fake order

5.0 of 5 stars(18 reviews)
Free to install. Additional charges may apply.
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Prevent cancellation & bogus

Verify that a customer has legitimately placed an order by generating an automated call.

Reduced operational costs

By reducing the number of cancellations and bogus deals, you reduce the number of failed attempts.

Improve Operational Efficiency

Automating the process of verification backed by technology improves the operational efficiency of your business

About Order Verification by Call

Order Verification app will assist you in​ the reduction of bogus orders.

Why verify your COD orders?

Cash on delivery (COD) is a great enabler for the e-commerce industry. It contributes to more than 50% of all e-commerce transactions. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using Cash on Delivery Verification, you can ensure that your COD orders are legitimate before you ship them out.

You can customize the​ settings​ easily through the app admin area:

  • Automated call on placing a COD order - An automated call is triggered when a COD order is placed to verify the order and number.
  • Order verified - Based on the customer’s input (press 1 to confirm, press 2 to deny, etc.), the order can be marked as verified in the app.
  • Optimize operational cost - Reduce cost on attempted deliveries by verifying whether the customer has legitimately placed the order or not.

How this app works?

  • Whenever customer places a COD (Cash On Delivery) order on your, App immediately call customer on given mobile number and IVR will be played for Order Confirmation. And ask for an input to approve or reject the order.
  • Customer will give an input and app will mark particular order with action taken by customer
  • In case of customer will not receive call or reject the call, order verification will be marked as Pending, so that you can take manual action on the same.

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Free to install

Free to install

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
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    (18)
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  • 1 of 5 stars
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Most recent reviews

cartpanther

Rating
5 of 5 stars
Posted
September 18, 2020

Really good app and customer support. COD verification is needed in India. It would be better if the customer can choose the language.

Drop To Cart

Rating
5 of 5 stars
Posted
September 11, 2020

After testing out many apps this is the best app for COD verification, It makes your store authentic and more professional which helps customer build trust on your store. Must have app for your store.

Banjara India

Rating
5 of 5 stars
Posted
September 7, 2020

Great support, good utility with customised call script! I really recommend using this for all cash on delivery order verification.

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