HillTeck ‑ Verify COD Orders

HillTeck ‑ Verify COD Orders

Pricing
Free to install. Additional charges may apply.
Highlights
Use directly in Shopify admin
Rating
5.0 (327)
Developer
Hillteck

Hillteck is a purpose-built to detect & reduce RTO losses & WhatsApp Marketing Automation platform.

Hillteck offers an all-inclusive automation suite to manage your orders effectively. It reduces Return to Origin (RTO) losses, enhances customer engagement, and strengthens brand recognition and endorsement. This platform provides automated IVR calls & WhatsApp messages to customers, ensuring seamless verification of both COD and prepaid orders. Upon order confirmation or cancellation, it will include a label in Shopify orders, simplifying order filtering.

Hillteck offers an all-inclusive automation suite to manage your orders effectively. It reduces Return to Origin (RTO) losses, enhances customer engagement, and strengthens brand recognition and endorsement. This platform provides automated IVR calls & WhatsApp messages to customers, ensuring seamless verification of both COD and prepaid orders. Upon order confirmation or cancellation, it will include a label in Shopify orders, simplifying order filtering. more
  • Automated voice call and WhatsApp message verification for COD orders
  • Convert COD orders to prepaid by implementing customized incentives
  • Send reminders for abandoned carts to customers' WhatsApp numbers
  • Send Order Confirmation, Shipment Tracking and many more automated messages
  • Customize WhatsApp broadcast messages
Highlights
Use directly in Shopify admin

Launched

June 18, 2020

Languages

English

Pricing

Free to install

Free to install

All charges are billed in USD.

Reviews (327)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective Cash on Delivery order verification, which helps reduce fake orders and Return to Origin cases. It's praised for its user-friendly interface, seamless Shopify integration, and cost-effectiveness. Features like automated calls, WhatsApp verification, abandoned cart recovery, and transitioning from COD to prepaid are appreciated. Merchants report a decrease in RTO rates and an increase in customer engagement and conversion rates, enhancing their brand and customer service. The support team is also noted as responsive.

June 10, 2024

Hillteck has been a breeze to operate and help us with verifying the orders. I was able to avoid a manpoer cost due to the verification option and now will be trying the wahtsapp recovery features. Hope it performs the same way.

Definitely recommended.

thestruttstore
India
About 1 year using the app
Hillteck replied June 11, 2024

Thank you for your positive feedback! We're thrilled to hear that Hillteck has been easy to use and has helped you save on manpower costs through our verification option. We're confident that you'll find our WhatsApp recovery features just as effective. We appreciate your recommendation and look forward to continuing to support your needs.

May 21, 2024

HillTeck is doing a great job by providing the best value. their customer support is always there to help you and ready to make tweaks in the messages also as per special request. Coming to their service, i believe getting a double confirmation from the customer about their order is a very nice approach and Hilteck help us do the same however i see that only 50% to 60% of people confirm their order on whatsapp and almost 40% gets ignored. I am not saying 60% is a bad number but just putting the facts out there so that someone using this app can make a wise decision. Also i have noticed that this helps me reduce my RTO by a significant number however i still call my customers to confirm their order even after they have confirmed over whatsapp. But what i believe is that they are providing top notch service and helps to reduce the RTO so go for it without any doubt if you want to reduce your RTO and build trust with your customers.

IndiGoBazar
India
25 days using the app
Hillteck replied May 23, 2024

Thank you for your detailed review! We're thrilled to hear you're satisfied with our service and support. We'll keep striving to improve and help you reduce RTO further. 🚀

May 30, 2024

The integration process was seamless, showcasing Hillteck's user-friendly design that makes setup quick and effortless. The platform's efficiency in handling COD transactions has streamlined our confirmation process, resulting in a smoother and more reliable order fulfillment system.

A standout aspect of our experience has been the exceptional support provided by the Hillteck team. Their responsiveness and helpfulness have been crucial in promptly addressing any queries or concerns. The support team's dedication to ensuring a seamless user experience has greatly enhanced our confidence in the product.

Overall, we are highly satisfied and would definitely recommend Hillteck!

PLAZMA-STORE
India
About 2 months using the app
Hillteck replied June 1, 2024

Thank you for your positive feedback! We are thrilled to hear that the integration process was seamless and that our platform has effectively streamlined your COD transactions and order fulfillment. Our team takes pride in delivering exceptional support, and it’s gratifying to know that our responsiveness and dedication have contributed to your confidence in Hillteck. We appreciate your recommendation and look forward to continuing to support your needs.

Support

Hillteck can answer any questions you have about HillTeck ‑ Verify COD Orders.

Developer

Hillteck

Whitefield, Bengaluru, KA, 560066, IN

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