Reviews (430)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for enhancing the COD order verification process, notably reducing fraud and RTO rates. Key features include automated SMS and IVR calls, a user-friendly dashboard with analytics, and tools for abandoned cart recovery and WhatsApp marketing. The ease of Shopify integration, reliable performance, and exceptional customer support, particularly from team members like Abhishek and Benson, are frequently praised. This app is recognized for boosting transaction reliability and business efficiency.
Refine
-
By rating
Hillteck Verify COD Order is hands down the best app for verifying COD orders. It has significantly improved our confirmation ratio, making the entire process smooth and efficient. I had the pleasure of working with Benson from their support team, who helped me set up the app with prompt and professional solutions. His assistance was invaluable. Highly recommend this app to anyone looking to streamline their COD order verification process.
Thank you so much for your wonderful review! We're thrilled to hear that Hillteck Verify COD Order has significantly improved your confirmation ratio and streamlined your process. It's fantastic to know that Benson provided prompt and professional support during your setup. We appreciate your recommendation and look forward to continuing to support your success! If you need anything else, don't hesitate to reach out.
HillTeck offers great value with excellent customer support, always ready to adjust messages upon request. Their service of double confirmation on orders is a smart approach, and definitely support team is ready to help you with best possible way. Keep it up guys.!
Thank you so much for your kind words! We're glad to hear that you're enjoying our services and that our double confirmation feature is helpful. Our support team is always ready to assist with any adjustments to ensure everything runs smoothly. We truly appreciate your feedback and support. We'll keep working hard to provide the best experience for you. Keep in touch!
I recently used Hill Teck's Cash on Delivery (COD) confirmation service and was very impressed. Their communication through calls and WhatsApp made the process smooth and efficient.
From the start, they promptly confirmed my order and provided a professional yet friendly phone call, making me feel valued. They clearly explained the COD process and answered my questions patiently.
Overall, I highly recommend Hill Teck for a dependable COD service. Their excellent communication and customer service truly stand out, and I will definitely use them again!
I was skeptical about integrating COD verification app, but Hillteck has revolutionized my order processing! This app seamlessly verifies cash-on-delivery orders, reducing fraud and increasing efficiency. Thank You Hillteck
Thank you so much for your feedback! We're delighted to hear that Hillteck has made such a positive impact on your order processing and helped reduce fraud. It's great to know that our COD verification feature is working seamlessly for you. If you need any further assistance or have suggestions, we're always here to help!
HillTeck is doing a great job by providing the best value. their customer support is always there to help you and ready to make tweaks in the messages also as per special request. Coming to their service, i believe getting a double confirmation from the customer about their order is a very nice approach and Hilteck help us do the same however i see that only 50% to 60% of people confirm their ...
Thank you for your positive feedback and for recognizing the value we strive to provide at Hillteck! We're glad to hear that our customer support and double confirmation feature have been helpful for you. We understand the importance of getting high confirmation rates, and we're continuously working on improving our processes to ensure even better results. If there's anything more we can do to enhance your experience or if you have specific suggestions, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to support your business!
Quick to reply to queries and issues, representatives are well-informed and can provide detailed assistance friendly service polite and professional interactions that make for a positive customer experience and providing helpful support
Thank you for your thoughtful review! We're glad to hear that our team has been responsive and helpful. We pride ourselves on offering friendly, professional service and ensuring our customers have a positive experience. If you ever need further assistance, we're always here to help!
Hillteck is doing a great job by providing customized services according to your business requirements. Very helpful in reducing RTO rate. Highly recommended!!
Thank you for your fantastic review! We're delighted to hear that our customized services have been beneficial for your business and helped reduce your RTO rate. Your recommendation means a lot to us. If you ever need further assistance, we're here to support you!
I've subscribed to Hillteck for COD order verification, and it has been a game-changer for my business. Not only does it provide IVR services, but the added WhatsApp verification helps ensure I get more genuine customers. Their 24/7 customer support is exceptional—no matter when I call, they are always there to assist and resolve any issues promptly. Highly recommended for businesses looking for reliable and efficient order verification solutions!
Thank you so much for your wonderful review! We're thrilled to hear that Hillteck's COD order verification services, including IVR and WhatsApp verification, have made such a positive impact on your business. Ensuring you get genuine customers is our goal, and we're glad our 24/7 customer support has been there for you whenever needed. We truly appreciate your recommendation and look forward to continuing to support your business growth!
"I had an excellent experience with customer support! The team was quick to respond, very knowledgeable, and resolved my issue efficiently. Their professionalism and friendly approach made the whole process smooth and stress-free. Highly recommend!"
Highly recommended app, gives all in one COD suite for all your store needs.
Thank you for your wonderful review! We're glad to hear that you're enjoying our all-in-one COD suite. It's great to know it's meeting all your store's needs. If you ever need further assistance or have any feedback, don't hesitate to reach out to our team. We’re always here to help!