Reviews (404)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for effectively managing COD orders, significantly reducing RTO rates, and boosting sales. It automates verification via SMS and IVR calls, integrates with WhatsApp for better engagement, and converts COD to prepaid orders. The app also helps recover abandoned carts and allows for customizable messaging. Merchants find it user-friendly, seamlessly integrating with Shopify, and consistently reliable. Exceptional customer support is frequently highlighted, with team members like Abhishek and Benson receiving special mentions for their prompt and knowledgeable assistance.

July 31, 2024

HillTeck is doing a great job by providing the best value. their customer support is always there to help you and ready to make tweaks in the messages also as per special request. Coming to their service, i believe getting a double confirmation from the customer about their order is a very nice approach and Hilteck help us do the same however i see that only 50% to 60% of people confirm their ...

Trendrop
India
About 1 month using the app
Hillteck replied August 1, 2024

Thank you for your positive feedback and for recognizing the value we strive to provide at Hillteck! We're glad to hear that our customer support and double confirmation feature have been helpful for you. We understand the importance of getting high confirmation rates, and we're continuously working on improving our processes to ensure even better results. If there's anything more we can do to enhance your experience or if you have specific suggestions, please don't hesitate to reach out. We appreciate your trust in us and look forward to continuing to support your business!

July 25, 2024

I've been using Hillteck Cod Order Verification for a while now, and I can confidently say that it has revolutionized the way I handle orders. This tool is an absolute game changer, making my work significantly easier and more efficient.

Apanidukann
India
3 months using the app
Hillteck replied July 29, 2024

Thank you for your wonderful feedback! We're thrilled to hear that Hillteck COD Order Verification has made such a positive impact on your workflow. It's great to know that our tool is helping you handle orders more efficiently. We appreciate your support and look forward to continuing to assist you!

July 24, 2024

★★★★★ Exceptional App with Outstanding Support!

I can't say enough good things about the Hillteck app! It's been a game-changer for my order verificiation. The user interface is intuitive and sleek, making it incredibly easy to navigate even for tech novices like myself. The features are robust and well-thought-out, covering everything I need and more.

What really sets Hillteck apart, though, is their customer support. I had a few questions when I first started using the app, and Abhishek from the support team was absolutely fantastic. He was prompt, patient, and went above and beyond to ensure I understood every aspect of the app. His in-depth knowledge and friendly demeanor made the whole experience so much more enjoyable.

It's clear that the Hillteck team, especially Abhishek, truly cares about their users' experience.

Kiddale123
India
13 days using the app
Hillteck replied July 25, 2024

Thank you so much for your exceptional review! We're thrilled to hear that Hillteck has been a game-changer for your order verification needs. It's fantastic that you find the user interface intuitive and the features robust. We're especially pleased to hear about your positive experience with our support team, particularly Abhishek. We'll be sure to pass along your kind words to him. Your feedback motivates us to continue providing top-notch service and support. If you ever have any more questions or need further assistance, we're always here to help!

August 12, 2024

"I had an excellent experience with customer support! The team was quick to respond, very knowledgeable, and resolved my issue efficiently. Their professionalism and friendly approach made the whole process smooth and stress-free. Highly recommend!"

Neo Net Life
India
23 days using the app
June 27, 2024

HillTeck is doing a great job by providing the best value. their customer support is always there to help you and ready to make tweaks in the messages also as per special request. Coming to their service, i believe getting a double confirmation from the customer about their order is a very nice approach and Hilteck help us do the same however i see that only 50% to 60% of people confirm their ...

unimartindia
India
29 days using the app
Hillteck replied June 28, 2024

Thank you for your positive feedback! We're glad to hear that you appreciate the value we provide and our responsive customer support. We're continuously working to improve our services, and your feedback about the confirmation rates is valuable to us. We'll look into ways to enhance this aspect to ensure even better results for you. If you have any other suggestions or need further assistance, please don't hesitate to reach out.

August 9, 2024

I recently used Hill Teck's Cash on Delivery (COD) confirmation service and was very impressed. Their communication through calls and WhatsApp made the process smooth and efficient.

From the start, they promptly confirmed my order and provided a professional yet friendly phone call, making me feel valued. They clearly explained the COD process and answered my questions patiently.

Overall, I highly recommend Hill Teck for a dependable COD service. Their excellent communication and customer service truly stand out, and I will definitely use them again!

DealIndia
India
4 days using the app
July 23, 2024

Great App, Works well for my store!

Adorable Me
India
Over 3 years using the app
Hillteck replied July 25, 2024

Thank you for your positive review! We're happy to hear that our app is working well for your store. If you have any questions or need assistance, feel free to reach out. We're here to help!

June 10, 2024

Hillteck has been a breeze to operate and help us with verifying the orders. I was able to avoid a manpoer cost due to the verification option and now will be trying the wahtsapp recovery features. Hope it performs the same way.

Definitely recommended.

thestruttstore
India
Over 1 year using the app
Hillteck replied June 11, 2024

Thank you for your positive feedback! We're thrilled to hear that Hillteck has been easy to use and has helped you save on manpower costs through our verification option. We're confident that you'll find our WhatsApp recovery features just as effective. We appreciate your recommendation and look forward to continuing to support your needs.

Edited September 12, 2024

Highly recommended app, gives all in one COD suite for all your store needs.

Lyssian
India
23 days using the app
Hillteck replied September 13, 2024

Thank you for your wonderful review! We're glad to hear that you're enjoying our all-in-one COD suite. It's great to know it's meeting all your store's needs. If you ever need further assistance or have any feedback, don't hesitate to reach out to our team. We’re always here to help!

September 2, 2024

Very Very Supportive team
I can’t praise the Hillteck app enough! It’s truly revolutionized my order verification process. The user interface is both intuitive and stylish, making it a breeze to navigate, even for those who aren’t tech experts. Its features are comprehensive and thoughtfully designed, addressing all my needs and then some.

KidKitIndia
India
2 days using the app
Hillteck replied September 3, 2024

Thank you so much for your wonderful review! We're thrilled to hear that our team has been supportive and that the Hillteck app has made such a positive impact on your order verification process. We put a lot of thought into making the app both intuitive and feature-rich, so it’s great to hear that it's meeting your needs. If you ever need any further assistance or have more feedback, we're always here to help!