Reviews (184)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for reducing RTO rates and fake orders, improving order confirmations and sales. The IVR and WhatsApp features for COD verification, along with customizable call scripts and real-time analytics, are highly valued. It integrates seamlessly with Shopify, offers a user-friendly interface, and handles COD transactions efficiently. No mandatory monthly fee and responsive support during onboarding and troubleshooting are additional benefits.

Edited February 9, 2026

best support team...Good to start with. It helped cancel COD orders that might be RTO.
The best part was that there is no fixed monthly cost.

NOXSELL
India
7 days using the app
January 10, 2026

A great platform for order confirmation calls. The customized voice feature works seamlessly and has significantly helped in reducing RTO. The system is reliable, user-friendly, and the absence of a mandatory monthly fee makes it even better.

Elite Prrintex
India
25 days using the app
December 31, 2025

App is Good And There Team is Also Very Nice and helpful. they helped us on-board and everything. the ivr feature is very good for businesses which are facing rto issue

Above 40
India
14 days using the app
January 20, 2026

The Team has been super helpful and proactive on resolving the issues and the queries. Especially Tanu from the support team was active and helpful while Onboarding an getting the setup ready.

rulife.in
India
11 days using the app
January 9, 2026

Excellent app to have on store. It instantly trigger order verification call every time order got placed. team always in touch, a phone away.

YesBabu
India
About 1 month using the app
January 8, 2026

App works really well in verifying COD orders. The support from the Hillteck team has also been wonderful.

Muse Outfitters
India
About 1 month using the app
January 9, 2026

The response is very fast; it's a very sorted app to connect with customers. Support is amazing. Thank you!

obotoriginal
India
18 days using the app
Edited February 9, 2026

Good service by team

Gobeauty
India
10 days using the app
November 17, 2025

Good to start with. It helped cancel COD orders that might be RTO.
The best part was that there is no fixed monthly cost.

iAMORY
India
10 days using the app
June 10, 2024

Hillteck has been a breeze to operate and help us with verifying the orders. I was able to avoid a manpoer cost due to the verification option and now will be trying the wahtsapp recovery features. Hope it performs the same way.

Definitely recommended.

thestruttstore
India
About 1 year using the app
Hillteck replied June 11, 2024

Thank you for your positive feedback! We're thrilled to hear that Hillteck has been easy to use and has helped you save on manpower costs through our verification option. We're confident that you'll find our WhatsApp recovery features just as effective. We appreciate your recommendation and look forward to continuing to support your needs.