Reviews (157)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for COD-heavy stores, especially in India. They say IVR calls and WhatsApp flows significantly reduce fake COD orders and RTO, auto-cancel risky orders, and remove the need for manual calling staff. Features like dual Call + WhatsApp flow, address and order confirmation, shipment updates, abandoned cart recovery, and COD-to-prepaid conversion are praised, along with easy setup, seamless Shopify integration, and responsive support.

July 25, 2026

Amazing app! The support team is very helpful and responsive. The app works really well and has made our COD verification process much smoother. We genuinely recommend this app to other Shopify merchants. You should definitely give it a try!

Pehraan
India
5 months using the app
July 24, 2026

Great app with an excellent support team. Easy to set up, works well for COD order verification, and has helped streamline our order processing. Highly recommended

theheadscarves
India
9 months using the app
July 24, 2026

I've had a great experience with Hillteck COD Orders Verification. Their services have helped me significantly reduce my RTO, which has made a noticeable difference to my business. The support team is also excellent—always responsive and helpful. A special thanks to Tanu for the outstanding assistance.

martzy.in
India
3 months using the app
June 13, 2026

The Service is great and their team is very helpful with the onboarding process. We were facing a lot of RTO issues in manually confirming the call, and the IVR + WhatsApp feature has been really effective in solving that for our business.

Sparkify
India
8 days using the app
August 19, 2026

Nice service and Support..

Neshu Trends...
India
1 day using the app
July 24, 2026

The service team and application was good and useful

TwillUp
India
8 months using the app
Edited July 24, 2026

The app has helped us reduce fake COD orders and improve our order confirmation workflow. What really stands out is the support team—they respond quickly, are knowledgeable, and are willing to help with custom requirements when needed.

astrowrist
India
5 months using the app
January 10, 2026

A great platform for order confirmation calls. The customized voice feature works seamlessly and has significantly helped in reducing RTO. The system is reliable, user-friendly, and the absence of a mandatory monthly fee makes it even better.

Elite Prrintex
India
25 days using the app
December 31, 2025

App is Good And There Team is Also Very Nice and helpful. they helped us on-board and everything. the ivr feature is very good for businesses which are facing rto issue

Above 40
India
14 days using the app
November 17, 2025

Good to start with. It helped cancel COD orders that might be RTO.
The best part was that there is no fixed monthly cost.

iAMORY
India
10 days using the app