Reviews (300)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective Cash on Delivery order verification, which helps reduce fake orders and Return to Origin cases. It's praised for its user-friendly interface, seamless Shopify integration, and cost-effectiveness. Features like automated calls, WhatsApp verification, abandoned cart recovery, and transitioning from COD to prepaid are appreciated. Merchants report a decrease in RTO rates and an increase in customer engagement and conversion rates, enhancing their brand and customer service. The support team is also noted as responsive.

March 7, 2022

Wonderful app, simple and easy to configure, works with precision. 80% of my COD customer confirm the order on call.

Guduchi Ayurveda
India
Over 1 year using the app
Hillteck replied March 19, 2022

Thank you so much for taking the time to leave us such wonderful feedback. Glad to hear you've found our app easy and helpful to work with your business. Thanks for placing your trust in us and your willingness to share.

May 21, 2021

Amazing application, saves alot of time and money in verifying genuine customers. Customer support is also top notch, Saurabh from their team has helped us alot. We would recommend this application to every store to reduce their RTO and get rid of Fake Orders

ShopTheViral Enterprises
India
Over 1 year using the app
Hillteck replied May 21, 2021

Thank you so much for your appreciation. This means the world to us! We are so glad that you liked the app & to see you keep fake COD orders at bay with Hillteck.

I am always here for your queries, feedback, and feature requests to make COD truly stress-free for all businesses.

August 20, 2021

Apps works well, as intended. Support is quite prompt and helpful. Waiting for one more feature of auto-subscription, then it would be perfect.

The Ayurveda Experience India
India
Over 1 year using the app
Hillteck replied August 30, 2021

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

July 3, 2021

This App will save you a ton of Time and a Headache-free experience by not calling the customer. As I am using this for a week, the problem of RTO is less.
Tip for stores: If a customer is not picking up please do give a call because they will have doubts.

Kitchen Assistant India
India
About 1 year using the app
Hillteck replied July 3, 2021

Thank you for your feedback. It's really a huge encouragement and motivation.
We'll try our best to deliver the best service possible.

May 19, 2022

I used this app. This helps us in verifying the COD orders.
in this way, we're getting quality orders.

Bio Resurge
India
About 1 year using the app
Hillteck replied May 22, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed!

September 14, 2021

Efficiency of the App is good , it has helped reducing my manual calling time.
And also Good service provided.

Artistque
India
About 1 year using the app
Hillteck replied September 16, 2021

Thanks so much for taking the time to leave us a review! We're happy that you're loving the app!

March 5, 2022

The App is absolutely must for all shopify users, it definitely eliminates the suspicious COD orders, i recommend

KLOTTHE®
India
About 1 year using the app
Hillteck replied March 6, 2022

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

October 27, 2022

Its a very helpful app for COD market like India. Customer support is also good. COD to PrePay option is good to reduce RTO.

Khadi Sadan
India
About 1 year using the app
Hillteck replied November 3, 2022

Thank you so much for your review, it is our pleasure to work with you and we are so happy to know about your satisfaction 😊😊

August 27, 2021

The App is Really Awesome. Helps Reduce the RTO!. It's Excellent. Only if it had manual calling for the no Response orders then it would have been best.
Recommended!

Charms Jewells
India
About 1 year using the app
Hillteck replied August 30, 2021

Thanks a bunch for the glowing review. Enjoy the app!

July 16, 2021

This app is very simple for use and save more time from the auto cancellation option. Order confirmation is very quick with less spending.

Little Squirel
India
12 months using the app
Hillteck replied July 20, 2021

Thanks for the 5-star review. As always, if you ever need anything, just message us :)