Reviews (430)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing the COD order verification process, notably reducing fraud and RTO rates. Key features include automated SMS and IVR calls, a user-friendly dashboard with analytics, and tools for abandoned cart recovery and WhatsApp marketing. The ease of Shopify integration, reliable performance, and exceptional customer support, particularly from team members like Abhishek and Benson, are frequently praised. This app is recognized for boosting transaction reliability and business efficiency.

November 18, 2024

very good service ever.
Higly recommended!

Painaik Herbal Beauty LLP
India
May 27, 2024

best app to prevent cod fraud.

Home Techgo
India
About 2 months using the app
December 19, 2023

Very Good, Customer services is too good

Gosarte Emporium
India
9 months using the app
February 15, 2024

Excellent app for IVR order confirmation. Simple and straight forward. Can easily replace manual calling and save time.

pronk.in
India
3 days using the app
Hillteck replied February 17, 2024

Thank you for the positive feedback! We're glad to hear that our app has simplified the IVR order confirmation process for you.

December 15, 2023

My overall experience with the online support was excellent. It's evident that the company values its customers and places a strong emphasis on delivering top-notch support.

Royal Raga
India
15 days using the app
April 27, 2024

great service experience

TheJustGetNow
India
About 2 months using the app
Hillteck replied April 28, 2024

We're thrilled you had a great experience with our service! Thank you for your feedback.

April 18, 2024

Approach of customer service was very satisfactory and conductive..

PinchDeal
India
2 months using the app
Hillteck replied April 19, 2024

Thank you for your kind words! We strive to provide a satisfactory and conducive customer service experience. We're glad to hear that we met your expectations. If you have any further feedback or questions, feel free to reach out to us.

January 22, 2024

Nice features and Great support team. Easy to use.

Readypeace
India
3 months using the app
Hillteck replied January 24, 2024

Thank you! We're glad you appreciate our features and find our support team helpful. We aim to make your experience easy and enjoyable.

February 7, 2024

This is really useful app. Benson who is employee of this company has helped to setup it for me. Happy with service.

Char Cart
India
4 days using the app
Hillteck replied February 17, 2024

Thank you for your feedback! We're pleased to hear that our app is proving useful for you, and we're glad Benson could assist you in the setup. If you have any more questions or need further assistance, feel free to reach out. Happy to help!

September 13, 2024

great platform for COD orders verification

allneeds
India
Hillteck replied September 17, 2024

Thank you for your positive feedback! We're thrilled to hear that our platform is helping with COD order verification. If you need any further assistance or have suggestions, feel free to reach out. We're always here to support you!