Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust order verification features and user-friendly interface. It's praised for reducing fraudulent transactions and lowering Return to Origin rates. Merchants appreciate its seamless Shopify integration, cost-effectiveness, and easy setup. The responsive customer support team is commended for their problem-solving skills. Unique features like WhatsApp verification, automated calls, and personalized messages are seen as game-changers. The app also provides detailed reports and analytics, aiding in trend identification and decision-making.

February 26, 2024

good

Mobi-Kart
India
About 2 months using the app
Hillteck replied February 28, 2024

Thank you for your positive feedback! We're delighted to hear you found our service good.

February 24, 2024

The best IVR call and COD order verification app on the app Store. The customer service responds fast to any request and communicates well.

AURI
Romania
About 1 month using the app
Hillteck replied February 26, 2024

Thank you for your positive feedback! We're delighted to hear that you find our app the best and appreciate our fast and effective customer service. If you have any more comments or suggestions, feel free to share. We're here to help!

February 13, 2024

Great App. Very useful in preventing fake COD orders. The app uses both Call & WhatsApp to confirm COD orders as well as provides an additional layer through address confirmation messages to COD orders. And the team is very supportive & responds promptly.

14 Cosmic Secrets
India
2 months using the app
Hillteck replied February 17, 2024

Thank you for your positive feedback! We're delighted to hear that our app has been effective in preventing fake COD orders for you. We appreciate your recognition of our dual confirmation approach and prompt customer support.

February 22, 2024

Great App, So helpful. RTO was our biggest worry. It's working out for us. Better engagement rate with Customers as well.

Essential Kart
India
About 1 month using the app
Hillteck replied February 24, 2024

Thank you for the positive feedback! Delighted to hear our app is helping with RTO concerns and improving customer engagement. 🌟

February 27, 2024

Great support from Benson

Layas Marts
India
25 days using the app
Hillteck replied February 28, 2024

We're thrilled to hear you had a great experience with Benson's support! Thank you for your kind words.

April 12, 2024

Best app for cod order confirmation.

Chief Stor
India
8 days using the app
Hillteck replied April 13, 2024

Thanks for the kind words! We're glad you're enjoying the app.

February 19, 2024

This app has helped me a lot regarding to my customer service queries as I have been dealing some issue that how can I resolved my Customer service, this app has played a very vital role in my business, also there team is very supportive will highly recommend this app for those who are struggling to resolved their customer service queries.

Appollo Store
Pakistan
22 days using the app
Hillteck replied February 20, 2024

Thank you for your positive feedback! We're thrilled to hear that our app has been instrumental in resolving your customer service queries. Our team is dedicated to providing excellent support. We appreciate your recommendation and look forward to continuing to assist you in the future!

Edited April 27, 2024

It is very good and a useful app. It is also quite easy to use it.

OVENOWL
India
3 days using the app
Hillteck replied April 28, 2024

Thank you for the positive feedback! We're glad you find our app helpful and user-friendly.

April 22, 2024

They have excellent customer support. Once you install the app, an executive from the team will connect to you for hassle-free assistance. They also do custom voice integration, so that's something it is worth for

Jugaad Innovations
India
3 days using the app
Hillteck replied April 23, 2024

Thank you for your kind words! We're thrilled to hear you've had a great experience with our customer support team. Our goal is to provide seamless assistance to all our users. We're also glad you appreciate our custom voice integration feature. If you have any further feedback or questions, feel free to reach out to us anytime!

January 19, 2024

Exceptional HillTeck app, a game-changer for elevating brand identity and customer service. Crafted by HillTeck's talented team, renowned for innovative tech solutions, this app hits the mark with outstanding features and benefits.

Its primary strength lies in transforming customer service and brand image, ensuring an unforgettable post-checkout experience for every customer.

The app's responsive team is another standout feature, guaranteeing excellent customer service. When customers trust your support, they're more likely to return and recommend your brand.

Additionally, the app's remarkably efficient service is a substantial benefit, keeping customers engaged and happy, potentially boosting sales and market presence.

Healthyfy
India
4 months using the app
Hillteck replied January 21, 2024

Thank you for the glowing review! We're delighted that the HillTeck app's innovative features and exceptional customer service are making a positive impact on brand identity and user experience. Your feedback is greatly appreciated!