Reviews (431)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing the COD order verification process, notably reducing fraud and RTO rates. Key features include automated SMS and IVR calls, a user-friendly dashboard with analytics, and tools for abandoned cart recovery and WhatsApp marketing. The ease of Shopify integration, reliable performance, and exceptional customer support, particularly from team members like Abhishek and Benson, are frequently praised. This app is recognized for boosting transaction reliability and business efficiency.
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HillTeck is doing a great job by providing the best value. their customer support is always there to help you and ready to make tweaks in the messages also as per special request. Coming to their service, i believe getting a double confirmation from the customer about their order is a very nice approach and Hilteck help us do the same however i see that only 50% to 60% of people confirm their order on whatsapp and almost 40% gets ignored. I am not saying 60% is a bad number but just putting the facts out there so that someone using this app can make a wise decision. Also i have noticed that this helps me reduce my RTO by a significant number however i still call my customers to confirm their order even after they have confirmed over whatsapp. But what i believe is that they are providing top notch service and helps to reduce the RTO so go for it without any doubt if you want to reduce your RTO and build trust with your customers.
Thank you for your detailed review! We're thrilled to hear you're satisfied with our service and support. We'll keep striving to improve and help you reduce RTO further. 🚀
best app to prevent cod fraud.
Service is very good
We're glad to hear you're satisfied with our service! Thank you for your feedback.
Nice app
Great support and work
Thank you! We're happy to hear you like the app and appreciate our support and work!
Hillteck is the best app for COD order verification! It has significantly reduced the time I spend on verifying orders, making my workflow much more efficient. A special shoutout to Abhishek, who provided exceptional support and helped me set up the app seamlessly. Great work from him and the entire team. I highly recommend this app to everyone.
Thank you for your fantastic review! We're delighted to hear that Hillteck has made your COD order verification more efficient. A special thank you for recognizing Abhishek's exceptional support—he'll be thrilled to hear your kind words. We're committed to providing excellent service and appreciate your recommendation.
Fantastic App for Streamlining COD Orders!
I absolutely love the HillTeck COD Verify App in my Shopify store. It has significantly reduced the hassle of managing COD orders. The app offers very user-friendly options for verifying both COD and prepaid orders, along with powerful features for abandoned cart recovery and converting COD to prepaid. It’s incredibly easy to use, even for Shopify website owners with no coding experience.
The HillTeck support team is outstanding, providing call and chat assistance whenever we need help. I appreciate all the HillTeck apps and their dedication to customer support. Kudos to the team!
Thank you so much for your fantastic review! We're thrilled to hear that the HillTeck COD Verify App has made managing your COD orders much easier. It's great to know that you find the app user-friendly and effective for order verification and cart recovery.
We're also delighted that our support team has been able to assist you whenever needed. Your appreciation means a lot to us. Kudos to you for your positive feedback!
If you have any further questions or need assistance, please don't hesitate to reach out.
very reliable and affordable services
Thank you for your feedback! We're thrilled to hear that you find our services both reliable and affordable. We strive to provide the best experience for our customers, and your satisfaction is our top priority. If there's anything else we can do for you, please don't hesitate to let us know.
HillTeck ‑ Verify COD Orders is a Shopify app that simplifies the verification of Cash on Delivery (COD) orders through automated SMS and IVR calls. Key features include:
Automated Verification: Sends customizable SMS or IVR calls to confirm COD orders, reducing fake orders.
Order Management: Provides a dashboard to track order status and detailed analytics.
Integration: Easy integration with Shopify and various communication providers.
User Experience:
Ease of Use: Simple setup and user-friendly interface with customizable options.
Reliability: Consistent performance with quick verification processes.
Overall, HillTeck ‑ Verify COD Orders is a valuable tool for merchants looking to efficiently manage and verify their COD orders, enhancing operational efficiency and reducing fraud.
Thank you for your detailed review! We're thrilled to hear that HillTeck ‑ Verify COD Orders is simplifying your COD order verification with automated WhatsApp and IVR calls. We're glad you find the order management dashboard and analytics useful, and that integration with Shopify and communication providers has been easy. Your feedback on the app's ease of use and reliability is much appreciated. If you have any suggestions for further improvement, we'd love to hear them!
Customer support is excellent. and it help us reduce RTO
Thank you for your positive review! We're thrilled to hear that our customer support has been excellent and has helped you reduce RTO. Your satisfaction is our priority!
HillTeck-Verify COD Orders app has been a boon for my business. It has helped reduce fake/fraud orders. Their support, especially from Abhishek has been prompt and very helpful. Thank you once again
Thank you for your wonderful review! We're delighted to hear that the HillTeck-Verify COD Orders app has been a boon for your business and has effectively reduced fake and fraud orders. It's great to know that Abhishek and our support team have been prompt and helpful. Your satisfaction is our priority, and your feedback encourages us to continue providing excellent service. If you need any further assistance, please feel free to reach out. Thank you for choosing HillTeck!